Theonlinebazaar Reviews 22

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4.4

General Store

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See what reviewers are saying

Amazing quality, fast delivery, prompt response when I asked a question regarding the items. Would definitely order again

Amazing service. Superfast delivery, well packaged. Completely satisfied with the items and my friend was very pleased with the marvellous gifts that I purchased from you . Will be purchasing again b... See more

I never received.

Company replied

Company details

General Store

Information provided by various external sources

We source products from all over the world and keep the prices affordable for our customers but still maintaining an excellent level of quality.  We pride ourselves on a high level of customer services and we do our utmost to provide five-star customer services so that anyone who makes a purchase from The Online Bazaar will return or recommend to friends or family.

Contact info

The Online Bazaar, First Floor 85, Great Portland Street , W1W 7LT , London, United Kingdom
0208 819 4028
info@theonlinebazaar.co.uk
theonlinebazaar.co.uk

4.4

Excellent

22 reviews

5-star

4-star

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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 28, 2021

Amazing quality

Amazing quality, fast delivery, prompt response when I asked a question regarding the items. Would definitely order again

May 28, 2021

Feb 14, 2021

Excellent service and very happy with…

Excellent service and very happy with my wonderful product. The delivery was quick and this is the second time ive used the Online Bazaar. I would recommend this company to anyone.

February 14, 2021

Unprompted review

Oct 31, 2020

1st class arrived sooner quality great

October 31, 2020

Reply from Theonlinebazaar

Nov 3, 2020

Thank you so much for the great review and it's much appreciated from all the team here at The Online Bazaar.

Oct 12, 2020

Good experience!

Good experience. The hardwood card box was beautifully made and looked gorgeous.

October 12, 2020

Reply from Theonlinebazaar

Nov 3, 2020

Thank you so much for the great review and it's much appreciated from all the team here at The Online Bazaar.

Jul 20, 2020

I highly recommend the online bazaar

I highly recommend the online bazaar. The delivery was fast and the product are top quality.

July 20, 2020

Unprompted review

Reply from Theonlinebazaar

Jul 22, 2020

Thank you so much for the great review and it's much appreciated from all the team here at The Online Bazaar.

Jun 23, 2020

I never received.

June 23, 2020

Unprompted review

Reply from Theonlinebazaar

Jul 22, 2020

Dear Chloe

It concerned us greatly when we saw this review saying that you did not receive your order.
After looking into the matter on your behalf, the tracking shows that you did receive your order on the 24th of June.

You placed the order with us in the late afternoon on the 17th of June and The Royal Mail picked it up on the same day.
Your order took seven days to reach you and you are based in an EU country.

This is slightly longer than it should take but please remember that
due to the coronavirus outbreak, The Royal Mail has been affected by staff shortages and this has caused slight delays on a small part of their service.

We send all our items with emailed tracking to avoid situations like this and so our customers have peace of mind knowing that their item is on the way.

There was no delay caused by us in any way as you can see on the tracking details online that your item was picked up the same day you ordered it by The Royal Mail.

We also have a contact number, email support and Facebook chat option on our site for customers to contact us if they have any queries about their order.

We care greatly about our customers and go above and beyond to make sure their experience is good using The Online Bazaar.

Your one-star review does seem very harsh as we sent your item the same day you ordered it and you did not contact us at all with any concerns.

Kind regards,

Euan

Director

The Online Bazaar

Jun 8, 2020

April 30, 2018

Unprompted review

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