My experience with this service was very bad. I hope I don’t have to use them again. They charge me almost $700 dollars to expedite my daughter passport they promise three days service and I didn’t ge... See more
Company replied
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My experience with this service was very bad. I hope I don’t have to use them again. They charge me almost $700 dollars to expedite my daughter passport they promise three days service and I didn’t ge... See more
Company replied
This was a horrible experience! I dont reccomend anyone use this service. Go directly to your local passport office and avoid a big mess and extra fees. I applied for an expedited 3-4 day passport 10... See more
Elizabeth was great fast service and good customer service. There was a disconnect on day i was told it was ready to pick up. Girl i spoke with I asked are you sure its there, however after an hour of... See more
The worst. They lie dont follow up on anything. The people in orlando are the rudest I have ever met. The attitude is they are doing you a favor. The net has cheaper with better service. The place is... See more
The Passport Office is a passport expediting service that provides timely services to the American traveling public. Our mission is to assist in the procurement of U.S. Passports while providing the highest level of customer service, integrity, and professionalism.
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The process was quick and easy. Had no worries about will my paperwork be rejected because it is incorrect.
That was a great and very impressive experience to get my passport less than a week.
Thanks
The process was simple fast and painless.
No waiting in line and they took care of everything. My passport was supposed to be available in 8-12 business days. It was ready in 4 days and Jan is considered high season. I would definitely use them again.
Easy and fast Service. Raquel Castellanos was very professional and helpful. Thank you again!
They attended to me promptly and were very helpful and kind. They helped me fill out my paperwork and were patient. Briana Ramirez helped me that day. Thanks again!
Fast and easy! Pablo was thorough on information and answered all of my inquiries. Thank you!
My passport was ready for pick up Wednesday 1/8 when I just made an appointment Monday 1/6 it was suppose to take 7-10 business days
Far exceeded my expectations. I needed a new passport right away because I had procrastinated over a three months period and had only two weeks to get a passport for a cruise. The Passport Office was private, personable and secure. Customer service was cooperative, professional and polite. I was very comfortable and didn't have to bring anything except identifying documentation-no filling out papers, no pictures-everything was done for me and all I had to do was verbally answer the questions.The only part of the process that I hadn't anticipated was the trip to the U.S. Post Office that involve a long wait of which I had to leave and go back to work before my number was called but I returned shortly before it closed to finish the task. If I had been aware, I may have taken the day off but it was all worth it. I was told that I would likely get the passport closer to 7 days. Imagine my excitement when I was notified that it had arrived after 3 days. I'm all set for the cruise despite my procrastination.
The staff were very professionalband knowledge. They took care of me immediately wgen i arrived. Shirley was excellent.
Wish there was better photo lighting like one of those round lights... Lol but that's just cause I'm vain. Thanks!
What an Amazing Experience with Mr Louis! All the job i was looking for was performed fast and with a top-notch service. This will be my go-to place to solve my passport and visas issues. I’ll recommend it to friends and family in the Miami area. Thanks a lot!!
I love efficiency and your professional staff delivered just that.
Thank you, and happy holidays.
Great team and really friendly staff! Thanks a lot.
Great customer service, I was able to get my passport in time for my trip
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