We were served by penny today, Bless such a sweet lady really helped me and my partner feel comfortable. My partner was being so picky but she still kept her patience, will 100% come again such love... See more
Company replied
Location
Switch locationUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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See what reviewers are saying
The worker that served me was penny she was honestly gave the best customer service I have ever seen in a perfume shop in my life 5 stars she deserves a promotion
Morag & Cara are mental 😆 🤣 😂. Visited 24/4/26, general enquiry for new aftershave for myself, omg, informative or what, polite, friendly, no pushy selling or upselling just a fantastic exper... See more
Company replied
Back to The Aberdeen Perfume Shop to purchase a gift for my son's birthday. Luckily for me, my favourite Assistant , the charming Cara was available ! Last November, she helped me to selec... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
4.7
Excellent
460 reviews
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The Amazing Penny
Always puts a smile on my face, great customer service
May 27, 2026
Unprompted review
The best perfume shop worker ever
The worker that served me was penny she was honestly gave the best customer service I have ever seen in a perfume shop in my life 5 stars she deserves a promotion
May 29, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have been to perfume shop at…
I have been to perfume shop at Aberdeentoday. Penny has been very helpful and provided excellent customer service 👏
May 28, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
PENNY made the experience great
PENNY made the experience great.
Excellent suggestions, nice and warm conversations, overall a great experience. Will be coming back for sure.
I got a discount too😁
May 27, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny was awsome!
Penny was awsome!! All staff were lovely, and really helpful. I managed to get my favourite perfume thank you so much!! Service was 10 out 10 💕💕💕💕💕
May 27, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by penny today
We were served by penny today,
Bless such a sweet lady really helped me and my partner feel comfortable. My partner was being so picky but she still kept her patience, will 100% come again such lovely kind and welcoming staff ❤️
May 27, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had such a lovely experience shopping…
Had such a lovely experience shopping for perfumes thanks to Penny. She was so lovely, friendly, and attentive throughout, and she made the whole experience feel so welcoming. Excellent customer service, she truly made finding the perfect scent enjoyable!
May 25, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Town branch
Town branch , great service from Lou. Very welcoming. But the other staff need more training as when I went there first the lady who served me wasn’t very helpful. Then I came back after hour and Lou served us . Well she was amazing and served us with full respect and very helpful service . She also made my daughter present looks amazing .
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop assistant was very helpful
The shop assistant was very helpful. She wrapped my gift very neatly. She was very friendly and deserves recognition she has worked for the company for 12 yrs which is a long time these days .
May 14, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny she is lovely lady ❤️
May 14, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny she is the lovely lady ❤️❤️❤️❤️
May 14, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Good staff fast delivery
May 4, 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny is so lovely and patient
Penny is so lovely and patient, very good at her job
May 8, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny the sweetest lady 😘
Penny was so friendly and sweet. I had a really amazing time and laughed so much . I have never met a sales assistant so friendly as Penny . You are so amazing ♥️♥️♥️
May 8, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought a perfume Police Rich Guy from…
I bought a perfume Police Rich Guy from Penny. She is lovely and very helpful.
May 6, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly staff
Was served By Jill!
Freindly staff and helped me choose my Perfumes.
May 4, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We went to the store yesterday to buy…
We went to the store yesterday to buy some perfume, Cara attended to us. She was so nice and friendly as always. We got good perfumes with her help. We are so happy with our order, all thanks to Cara.
April 30, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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