David in the Boulevard Banbridge shop was truly amazing. Attentive, knowledgeable and exceptionally customer focused. His bright smile to his conversation made my visit outstanding. He helped with my... See more
Location
Switch locationUnit 24b, Bridgewater Outlet Park, BT43 6UF BANBRIDGE, IE
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See what reviewers are saying
Had a great experience yesterday with Olivia in banbridge. Was very knowledgeable and knew all the latest fragrances
Company replied
I was served by an amazing young man who was so enthusiastic and had perfect communication skills. I was looking for Miss Dior and he explained that they dont stock it instore but he could order it an... See more
Company replied
Thanks to Olivia for all her help recently - didn’t know what I wanted and she spent a lot of time giving me great advice and ended up getting exactly what I needed. Great customer service which doesn... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 24b, Bridgewater Outlet Park, BT43 6UF, BANBRIDGE, Ireland
4.8
Excellent
60 reviews
Asks customers to review
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David - Boulevard Banbridge Shop
David in the Boulevard Banbridge shop was truly amazing. Attentive, knowledgeable and exceptionally customer focused. His bright smile to his conversation made my visit outstanding. He helped with my selection, was very knowledgeable and helped me decide what I wanted to buy as a gift.
Delighted with my purchase, how it was wrapped and presented, I will definitely be back. Outstanding customer service. TPS please recognise and reward this colleague, he is a credit to your business.
July 8, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had a great experience yesterday
Had a great experience yesterday with Olivia in banbridge. Was very knowledgeable and knew all the latest fragrances
July 6, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just a lovely experience from Cheryl…
Just a lovely experience from Cheryl and Paolina this evening. Amazing!! Thanks so much.
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent staff member at the outlet
Excellent staff member at the outlet. Very patient and happy to help.
June 22, 2026
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
David was so helpful and friendly. Answered any questions we had and looked after us so well!
June 17, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
David at the Boulevard was amazing
David at the Boulevard was amazing, good communication and friendly. Had a great shopping experience.
May 15, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great perfume misses well happy
December 8, 2025
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ilze was so very helpful and made us…
Ilze was so very helpful and made us feel very welcome as customers. She deserves a big thank you from The Perfume Shop.
Thanks again Ilze
March 14, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A fantastic experience in the Banbridge…
A fantastic experience in the Banbridge Outlet store with excellent customer service from David!
April 3, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
ZARA and ELISA
ZARA and ELISA. two fantastic sales staff.....wasn't really going to buy anything but after the ladies give me a few samples of different products...well I bought.
March 3, 2026
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Poor customer service
I went to the Outlet Store in Banbridge in NI - normally I go to Rushmere in Craigavon- very disappointed in the customer service - felt rushed and unappreciated by the server - not advised that my blue light card was not applicable instore and didn’t even get wrapping service on two very expensive men’s perfumes - I felt the server couldn’t wait to get rid of me - I’m going back to Boots - recently in and discovered they have flash sales in perfumes - Armagh - the staff were nicer too
Sorry the perfume shop - I won’t be back - I spent a lot of money with you in the past and I felt undervalued as a customer
December 22, 2025
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hi,
We appreciate you taking the time to share your experience. We're sorry to hear that your recent visit to our Banbridge store did not meet your expectations. We'll address your concerns about the customer service and clarity regarding Blue Light Card usage internally to improve our service.
The Perfume Shop
Staff at Banbridge Boulavard were very…
Staff at Banbridge Boulavard were very helpful, polite and professional. They didn't stock the item I was after, but got it ordered and delivered to our door. I should say they only sell this item online - I hadn't noticed that. Would definitely recommend this store.
December 2, 2025
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I was served by an amazing young man…
I was served by an amazing young man who was so enthusiastic and had perfect communication skills. I was looking for Miss Dior and he explained that they dont stock it instore but he could order it and it would be deluvered to my door. He took his time with my other purchases and was friendly throughout my journey in this wonderful store.
November 23, 2025
Reply from The Perfume Shop - Banbridge 251
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
In perfume store at the Charlotte is amazingoutlet and…
In perfume store at the outlet and Charlotte was FABULOUS
So patient and knowledgable and as a result we bought several scents
Had a wonderful experience
Charlotte is the best
November 28, 2025
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Excellent service from pleasant staff
Excellent service from pleasant staff. Perfume ordered and delivered promptly to my home address.
November 10, 2025
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Efficient and quick service with home…
Efficient and quick service with home delivery
November 12, 2025
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Thank you
Thank you so much very quick delivery my friend is gonna love it at Christmas
November 10, 2025
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
My experience today at the Banbridge…
My experience today at the Banbridge perfume shop was amazing! I was helped by two lovely staff members (Jay and Molly) who helped me find the perfect scent.
November 9, 2025
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
First the ladies in the shop were more…
First the ladies in the shop were more than helpful. They made the transaction so easy.
September 19, 2025
Reply from The Perfume Shop - Banbridge 251
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Firstly the staff made us feel very…
Firstly the staff made us feel very welcome. Especially mentioning to us about the offer and being patient with us as we decided our perfumes. David & ilze made our experience much better. Really rate them! Thank you so much!
August 21, 2025
Unprompted review
Reply from The Perfume Shop - Banbridge 251
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
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