Went into the store just to have a look around and smell a few fragrances as I wasn't planning on buying anything. I'm really into perfumes and have a pretty big collection, so I enjoy seeing what... See more
Location
Switch locationUnit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
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Went into store the other day to buy a perfume for my wifes birthday. Asma was very helpful and genuine. She helped me pick out a really nice scent and asked all the right questions about the Mrs befo... See more
had a great experience at The Perfume Shop thanks to Shenaz. She was so friendly, patient, and helpful from the moment I walked in. She took the time to listen to what I was looking for, gave me some... See more
Company replied
Asma was absolutely amazing when purchasing perfumes.. so helpful and had such a friendly approach.. thankyou so much for been you u make a whole world of difference 😊
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, United Kingdom
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I was so happy with Asma today she…
I was so happy with Asma today she looked after me she was so friendly and looked after me massive credit to the team
Sam & Shenaz was very friendly & smiley & chatty throughout my experience
Amazing customer service from Asma!
Asma
Asma , she the best person all the time there’s I vent there , I’ve been costumer for 2 years and all the time she’s been nice and very well come to me , Tnx for her being there
shehaz was very helpful and made the…
shehaz was very helpful and made the experience shopping really easy would highly recommend
Lovely service from Sam
Lovely service from Sam - helped me choose the perfect sent for a gift
Blackburn Branch is very nice
Blackburn Branch is very nice. All the staff are lovely especially Shanaz, very helpful and knowledgeable about fragrances. This is my go to place for fragrances.
Asma was fantastic she helped me with…
Asma was fantastic she helped me with what I needed and the better deal for myself she was professional and lovely
Amazing customer service at the perfume…
Amazing customer service at the perfume shop in Blackburn. Shenaz went above and beyond for us and we left feeling very satisfied
Top recommendation from Asma
Went into the store just to have a look around and smell a few fragrances as I wasn't planning on buying anything. I'm really into perfumes and have a pretty big collection, so I enjoy seeing what's out there.
Started chatting to Asma and we got talking about different scents. You could tell straight away she's genuinely into fragrances and knows what she's talking about. She recommended a perfume I'd never come across before and, after one spray, I was sold. It was exactly the kind of scent I like.
Really appreciated the recommendation and the chat. Asma's a credit to the store, and I'll definitely be asking for her next time I'm in town looking for a new fragrance.
Thank you so much Asma!
Went into store the other day to buy a perfume for my wifes birthday. Asma was very helpful and genuine. She helped me pick out a really nice scent and asked all the right questions about the Mrs before suggesting any options. It is safe to say my wife absolutely loves the perfume and cannot believe how perfectly it suits her. Thank you so so much Asma, you are a life saver.
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I honestly can't praise Asma enough!!!
I honestly can't praise Asma enough. She made my whole shopping experience so enjoyable from start to finish. She was incredibly patient, friendly, and genuinely passionate about perfumes, which made such a difference. She took the time to get to know what I was looking for and gave me amazing recommendations that perfectly suited my budget.
Her knowledge was outstanding. She explained the different fragrance families, which scents are popular for summer, how perfumes develop throughout the day, and helped me understand what would suit different occasions.
Thanks to her, I found the perfect everyday signature scent for work as well as an amazing holiday fragrance that I absolutely love. She was so helpful throughout the whole experience, and I never felt rushed. She really took the time to make sure I found fragrances that I was genuinely happy with.
It's rare to come across someone who is so knowledgeable, kind, and enthusiastic about what they do. Asma is a real credit to The Perfume Shop, and she made what could have been a difficult decision feel easy and enjoyable. I'll definitely be coming back, and I hope she's there the next time I visit.
Thank you, Asma, for such an amazing service and experience!

Reply from The Perfume Shop - Blackburn 186
Asma was absolutely amazing when…
Asma was absolutely amazing when purchasing perfumes.. so helpful and had such a friendly approach.. thankyou so much for been you u make a whole world of difference 😊

Reply from The Perfume Shop - Blackburn 186

Reply from The Perfume Shop - Blackburn 186
Looking for a gift
Looking for a gift
Staff member Shenaz was really helpful
She helped me pick a gift which was received really well
Very friendly and had good knowledge of perfumes for the age group I was searching for within my price range
I will definitely be returning to blackburn for more scents . The customer service is a breath of fresh air.

Reply from The Perfume Shop - Blackburn 186

Reply from The Perfume Shop - Blackburn 186
I had a great experience buying my…
I had a great experience buying my perfume thanks to Asma. She was friendly, welcoming, and very knowledgeable about the different fragrances. She took the time to understand what I was looking for and recommended the perfect perfume. Her excellent customer service made the whole shopping experience enjoyable. Thank you, Asma, for your patience and professionalism. I highly recommend asking for her if you visit the store!

Reply from The Perfume Shop - Blackburn 186
I was served by Shenaz and had a great…
I was served by Shenaz and had a great experience, really helpful and insightful, couldn’t have asked for much more 👍

Reply from The Perfume Shop - Blackburn 186
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