Excellent customer service Donna explained how there is an added product with the coco Chanel refills Brilliant idea for your handbag Love visiting the Blackpool store
Company replied
Location
Switch locationKiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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See what reviewers are saying
Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer ser... See more
Company replied
Visiting Blackpool I decided to do a bit of retail therapy and came across the perfume shop in the Hounds Hill perfume shop. I was served by Lizzy who was extremely helpful in choosing the right perfu... See more
Company replied
Friendly sales assistant who helped me exchange a perfume.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, United Kingdom
5.0
Excellent
255 reviews
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Excellent service today from Tracy
Excellent service today from Tracy. I got my parents gifts all sorted with special wrapping and trimmings included. Thank you so much!
December 12, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your 5* feedback!
The Perfume Shop
ManagerTracey was an excellent manager and her…
Tracey was an excellent manager and her advice was very well received and I purchased two perfumes on her advice will definitely be back to the Blackpool store 😘🎄
December 8, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Friendly sales assistant who helped me…
Friendly sales assistant who helped me exchange a perfume.
November 22, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop.
Very good customer attention
Very busy today, Tracy was very nice,caring and friendly.
It was a great experience.
December 6, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Excellent choice of perfumes
I went to the perfume shop in Blackpool today and was served by Dan he is a new member of staff I must say what a pleasant experience I had very polite looked after me really well helped me choose which perfumes to buy for my mum for Christmas and wrapped them for me.
Keep up the good work Dan I will be seeing you again in the future would recommend that shop in the hounds hill Blackpool all the staff are lovely and don’t forget you.
November 25, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Very easy website to use,keeps you upto…
Very easy website to use,keeps you upto date with information on the progress of the order
November 11, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Ordered 2 perfumes arrived 2 days
Ordered 2 perfumes both on a discount arrived 2 days later well wrapped .
Really pleased with the service
November 10, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
I always get all my favourite…
I always get all my favourite fragrances and great gifts for the family at great prices from the perfume shop
November 16, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Super quick on delivery and astounding…
Super quick on delivery and astounding products would rate them 1000 if I could
November 9, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Efficient great choice of perfumes and…
Efficient great choice of perfumes and good price
October 29, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Been shopping in the Blackpool store…
Been shopping in the Blackpool store today I was served by a woman called Amanda she was very helpful and such a nice lady so thank you defo will be shopping there again 😁
October 27, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Leah at the Blackpool hounds hill shop…
Leah at the Blackpool hounds hill shop was brilliant she went above and beyond to help was very polite, nothing was too much trouble she definitely needs a pay rise 10/10 service will definitely be returning in the future :)
October 20, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Donna made our experience brilliant
Donna made our experience brilliant.
So polite and very helpful. We will definitely be returning.
Thank you so much Donna.
October 20, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Wvery very caringhen you are in the shop the staff are…
When you are in the shop the staff are more than happy to help,when you order on line very fast delivery,very good value for money,l will say that you get very good value for money,I highly recommend this company
October 13, 2025
Reply from The Perfume Shop - Blackpool 61
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Customer service
leigha was absolutely amazing , she was so kind and helpful made my day !
October 10, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
leighah was great good customer service…
leighah was great good customer service and great to talk to xx
October 10, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Just been served by Tracy as a man i…
Just been served by Tracy as a man i didn't know what to get as a bday present for wife she helped and even wrapped it up thank you very much nice and polite will be back again
October 4, 2025
Unprompted review
Reply from The Perfume Shop - Blackpool 61
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
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