The Perfume Shop - Braehead 66 Reviews 

1,292
TrustScore 5 out of 5

5.0

160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS GLASGOW, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

On entering the establishment I was met with a smiling 😊 assistant who was extremely pleasant, very polite and helpful. I was looking to purchase a perfume for my wife but didn’t know exactly what... See more

Company replied

Rated 5 out of 5 stars

Today at the perfume shop I was greeted by Ling who was very pleasant. The aftershave I bought was cheaper than any other stores. I was pleasantly surprised. Ling helped me set up an account so I can... See more

Company replied

Rated 5 out of 5 stars

Ling & Zoe were amazing today so professional and kind too! Sorted my granny’s birthday present beautifully they are a credit to the store :) thanks so much guys! X

Company replied

Rated 5 out of 5 stars

Came into the Braehead store today and Ling came up to us straight away to help us. She was happy to show us multiple scents and when explaining what we wanted she showed us the best options. Very kin... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 160 Braehead Shopping Centre, Kings Inch Rd, G51 4BS, GLASGOW, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,292)

35,001 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ling was very helpful and made me feel…

Ling was very helpful and made me feel very welcomed into the store! Walked me through a few different smells and made it easy for me! A true asset to the store and I will defo be back!

September 14, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello Anees,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling was so helpful and enthusiastic…

Ling was so helpful and enthusiastic about her job. A pleasure! We’ll be back!

September 14, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Daniel,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service offered and great…

Great service offered and great knowledge of all there products Ling was polite and very helpful.

September 14, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Stephen,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling was very helpful and knowledgeable

Ling was very helpful and knowledgeable

September 14, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Jordan,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling was amazing

Ling was amazing, very helpful and assisted me with picking the perfect gift - ensuring I got the best deal possible.

September 13, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello Karl,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Gorgia was so helpful and knowledgable

Gorgia was so helpful and knowledgable, will definatley be recomending this store to friends and family.

September 12, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello Kelly,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

On entering the establishment I was met…

On entering the establishment I was met with a smiling 😊 assistant who was extremely pleasant, very polite and helpful. I was looking to purchase a perfume for my wife but didn’t know exactly what one to choose. Ms. Ling could not have been more helpful, and went to great lengths to ensure that the right fragrance was chosen. Ms. Ling was obviously happy in her employment and showed delight in making sure my purchase was wrapped in a most presentable way. Ms. Ling is a great credit to her profession.
Without Prejudice,
J. C. Alexander

September 12, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello John,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

The worker that helped me was very kind

The worker that helped me was very polite and well spoken would 100% recommend

September 12, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Haider,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Perfume Deals

Ling, at Braehead, is a superstar! She is always pleasant, respectful and helpful. Thank you so much for getting me a deal every time.

September 8, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Raymond,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling & Zoe were amazing today so…

Ling & Zoe were amazing today so professional and kind too! Sorted my granny’s birthday present beautifully they are a credit to the store :) thanks so much guys! X

September 8, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello Sarah,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Ling and Susan were very patient, helpful and knowledgeable. Excellent service thank you guys!

September 8, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Martin,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by Ling and first class…

I was served by Ling and first class service, was looking for a gift for girlfriends birthday and she went above and beyond to let me smell all different fragrances till I picked the one I liked.

September 8, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Alan,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Very helpful

Very helpful, served by Ling

September 7, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello Kavan,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Overall lovely experience

Overall lovely experience, the woman, Ling, who helped us was very friendly and helpful

September 5, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello Casey,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Today at the perfume shop I was greeted…

Today at the perfume shop I was greeted by Ling who was very pleasant. The aftershave I bought was cheaper than any other stores. I was pleasantly surprised. Ling helped me set up an account so I can start earning points also. From now on I'll be buying all my perfumes from the perfume shop.

August 30, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hi Karen,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great service from ling in Braehead 👍👍👍

Great service from ling in Braehead 👍👍👍

August 31, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling was amazing

Ling was amazing. Very knowledgeable. Very professional and friendly.

August 31, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you so much to Laing for helping…

Thank you so much to Laing for helping my partner and I navigate the world of fragrances while we were choosing our wedding fragrances.
Thank you so much.

August 31, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was served by Ling in the Braehead…

I was served by Ling in the Braehead store and she was lovely, knowledgeable and polite.

August 30, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ling braehead store

Came into the Braehead store today and Ling came up to us straight away to help us. She was happy to show us multiple scents and when explaining what we wanted she showed us the best options. Very kind and positive attitude. Had a good knowledge on all the perfumes.

August 30, 2026
Unprompted review
The Perfume Shop - Braehead 66 logo

Reply from The Perfume Shop - Braehead 66

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look