had a lovely experience at the Camberley perfume shop, thanks to Marie. She was so friendly, helpful, and patient when helping me choose a perfume for my husband. Marie really took the time to unders... See more
Location
Switch location13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW CAMBERLEY, GB
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Marie was absolutely amazing, helped me so much with getting a gift for my sister. Knew her stuff and was amazing at helping me get exactly what I needed. Such a lovely environment in there as all the... See more
Without doubt the shop staff were so helpful and patient. guding me as to have postal delivery etc. Good products at competitive prices really help as well. However the outstanding key point: staff... See more
Company replied
Fantastic customer service
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW, CAMBERLEY, United Kingdom
4.6
Excellent
27 reviews
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Assistant was very helpful in dealing…
Assistant was very helpful in dealing with my request,
Store was out of stock of the perfume I needed, she quickly organised my order and for it to be delivered to my home. Goods were delivered the next day. Excellent service
June 20, 2025
Reply from The Perfume Shop - Camberley 135
Thank you so much for your review!
The Perfume Shop.
Very helpful and friendly staff.
I walked into the Camberley shop and was greeted by three really smiley faces. Sophie, Alex & Suzanne were really welcoming, friendly & helpful. I had been having lots of problems signing into my online account and they worked on it until it was sorted. Thank you once again.
May 31, 2025
Unprompted review
Reply from The Perfume Shop - Camberley 135
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Reply from The Perfume Shop - Camberley 135
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Alex was amazing
Alex was amazing! He spent so much time with us and letting us smell everything.
May 17, 2025
Unprompted review
Reply from The Perfume Shop - Camberley 135
Thank you for your positive review!
The Perfume Shop.
Reply from The Perfume Shop - Camberley 135
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
Fantastic Service
Fantastic Service. Sent me message to say my favourite perfume was on a special discount. So I ordered it. Unbelievable price I was so happy! The perfume arrived the next day. I really appreciate your wonderful service.
March 19, 2025
Reply from The Perfume Shop - Camberley 135
Hello,
We're so glad to hear you had such a positive experience! It's wonderful that you received a notification about the special discount on your favourite perfume. We're thrilled you were happy with the unbelievable price and appreciate you taking the time to share your feedback. We're also happy to hear your perfume arrived the next day. Thank you for your kind words!
Best regards,
Jasmyn
Wedding Perfume Shopping - Perfect Experience!
My friend and I went into the Camberley Perfume Shop this afternoon and had a truly wonderful experience shopping for my wedding perfume. Alex assisted us in trying many different perfumes, he was friendly & clearly had great knowledge and was very patient with me! To top off a wonderful experience, Alex gift wrapped the perfume beautifully and was so attentive that he even picked up on our conversation about a different day-to-day perfume, of which he kindly gave us a free mini version of, as well as a gift to go with my wedding perfume.
I was not expecting such great service & would highly recommend :)
Thanks again Alex!!
February 22, 2025
Unprompted review
Reply from The Perfume Shop - Camberley 135
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great Customer Service in Camberley
The fragrance was out of stock and had to be ordered, the assistant was very helpful and I have received the item.
February 9, 2025
Reply from The Perfume Shop - Camberley 135
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
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