I had a very positive shopping experience with The Perfume Shop. The service was excellent, the ordering process was straightforward, and the overall experience was smooth and enjoyable. I was very... See more
Company replied
Location
Switch locationUnit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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See what reviewers are saying
I went there know nothing about perfumes but glad Jesika lovely girl was there to help me out and guide me through the different fragrances and helped me differentiate them like girls do to be honest... See more
Company replied
I was served by Tajinder and she did an amazing job. She greeted me with such a lovely, comforting smile that immediately made me feel welcome. She was so friendly from start to finish and made the wh... See more
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I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, United Kingdom
5.0
Excellent
2K reviews
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daniella made this experience amazing…
daniella made this experience amazing for me and my friends 👍👍 10/10 would recommend!!
September 15, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Joshua,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Daniela was amazing at finding my…
Daniela was amazing at finding my desired perfume
September 15, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Angel,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I’ve received excellent service from…
I’ve received excellent service from Jesika! Loved the environment and the energy from here!!
September 14, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Angela,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ashleigh had Lovely service will be back
Ashleigh had Lovely service will be back
September 13, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Yusuph,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Daniela costumer service was 10/10
September 13, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Mohammed,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Daniela was genuinely great and helpful
Daniela was genuinely great and helpful
September 13, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Daniela ứa lovely and plesesnt
September 13, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Hằng ,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Daniela was really hepful in finding us…
Daniela was really hepful in finding us a gift and patient
September 12, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Alecu,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Daniela was great today at the Perfume…
Daniela was great today at the Perfume Shop Coventry. She helped me to pick my perfect BD gift. Lovely
September 12, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Tasha,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Lots of help when picking out our…
Lots of help when picking out our perfumes. Daniella really helped us to get the best prices we could get. Overall great experience.
September 12, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Maggie,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ethan made me feel very happy today and…
Ethan made me feel very happy today and helped me
September 11, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Sarah,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ethan was very helpful today
September 11, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Shifana,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very top notch service and prices are…
Very top notch service and prices are great as well always buy from here and quite recommend it
Also ashleigh was exceptional.
September 10, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hi Talha,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hi Maanya,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Coventry 299
Hi Spoorthi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Thanks Tanay for the helpful experience
Thanks Tanay for the helpful experience
September 10, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Aiswariya,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The perfume store was really great in welcoming customers
The perfume store was really great in their customer service especially one of the members called Daniela she was really helpful in helping me choose my scent.
September 9, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Nas,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Ethan was a great help to me
Ethan was a great help to me, explained to me the difference between the two perfumes that I really liked and backed up and wrapped all my gift sets very quickly.
September 3, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello Tatiana,
Thank you for leaving us an amazing 5⭐ rating! Your feedback Is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Had a great experience shopping here
Had a great experience shopping here! They have a lovely selection of perfumes, with plenty of options to choose from. The staff were friendly, helpful, and knowledgeable, and the service was excellent.
August 23, 2026
Unprompted review
Reply from The Perfume Shop - Coventry 299
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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