The Perfume Shop - Hill Street Middlesbrough SD 513 Reviews 

280
•
TrustScore 5 out of 5

5.0

c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely great service ! Tiana chose the best aftershave for me , also Maddison was a legend aswell because she helped my friend buy his fragrance , Thank you very much girls for everything !! ❤️❤️

Company replied

Rated 5 out of 5 stars

Visited. Middlesbrough hill street store today. Greeted by Nikki. Very. Welcoming.and professional . Lovely. Lady better experience in store. Love the personalised ribbon. Adds that extra touch.... See more

Company replied

Rated 4 out of 5 stars

I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... See more

Company replied

Rated 5 out of 5 stars

Customer service Sales assistant called Ellie was really lovely and friendly, made me feel welcome from the second I walked into store, asked reasonable questions to find out my needs, let me smell... See more

Company replied


Company details

  1. Perfume Store
  2. also in
  3. Beauty Product Supplier
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Store
  6. Flavours, Fragrances and Aroma Supplier
  7. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

280 reviews

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5.0

All reviews

(280)

35,459 reviews in the last 12 months

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Rated 5 out of 5 stars

Anika was very helpfull in helping us…

Anika was very helpfull in helping us choose the right perfume. Very friendly with a lovely smile. Best service ive had in a long time

October 14, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Colette,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Anika was amazing !!

Anika was amazing !!! Very helpful ⭐️⭐️⭐️⭐️⭐️

October 10, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Anika gave us a huge help and a best…

Anika gave us a huge help and a best assistance today for selecting a suitable perfumes for us. Thank you Anika!

October 9, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Prabodya,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service

Tianah was very professional. Excellent service

October 7, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Connor,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Anika was amazing

Anika was amazing! So helpful.. thank you

October 3, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Rosie,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Got served by aneeka

Got served by aneeka! Best service and very helpful. Managed to get two beautiful perfumes.
Thank you

October 3, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Shez,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Madina has excellent service and very…

Madina has excellent service and very helpful.

September 25, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Daniel,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

I was so happy with my purchase and the…

I was so happy with my purchase and the lovely Nikki was so welcoming and very helpful. Thank you so much.

September 25, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Cora,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service ! Tiana chose the best aftershave for me , also Maddison was a legend aswell because she helped my friend buy his fragrance , Thank you very much girls for everything !! ❤️❤️

September 20, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Ionatan,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Amazing service

Amazing service, lovely staff so helpful and welcoming thank you Niki for giving us a lovely experience

September 19, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Nimrah,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Served By Anika today amazing service…

Served By Anika today amazing service so polite and helpful with everything i needed!!

September 19, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Mia,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Really lovely kind and good service

Really lovely kind and good service

September 18, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Natalie,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Anika was very friendly and helpful

Anika was very friendly and helpful. She had a good customer service

September 16, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Jennifer,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent Staff!

I went into the Middlesbrough Hillstreet Centre store to buy a gift, and the staff called Anika was so friendly, kind and respectful. She helped me a lot when deciding between perfumes. Need to be more staff like her!!

September 12, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Excellent service of a lovely girl…

Excellent service of a lovely girl helped with presents for my daughters birthday credit to the company thinks dhe was called anika

September 12, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Nicola,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

I had a great experience alot of help…

I had a great experience alot of help and great customer service anika was amazing

September 12, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good service from anika

September 12, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Lilly,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Seved by anika

Seved by anika, she was super lovely and very helpful. Thanks

September 4, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Neil,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you Niki!!!

Thank you Niki

September 4, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hi Jack,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Rated 5 out of 5 stars

Thank you niki

September 4, 2026
Unprompted review
The Perfume Shop - Hill Street Middlesbrough SD 513 logo

Reply from The Perfume Shop - Hill Street Middlesbrough SD 513

Hello Jay,

Thank you for your 5⭐ rating! Your feedback Is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

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