Service with the Perfume Shop was excellent. Service by them was first class and very efficient. This company was let down by the carrier. The post office service poor as usual. Said they tried to del... See more
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Location
Switch locationUnit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
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See what reviewers are saying
I visited the Trostre retail park store today and was served by Bonnie. She was absolutely wonderful! I don’t know much about perfumes other than the types of scents I usually enjoy, but Bonnie seemed... See more
Company replied
I went to the store searching for a replacement perfume for my favourite that was discontinued years ago. I am very fussy and have never found one that I liked. I was served by Marie Rees in your Ll... See more
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The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, United Kingdom
4.9
Excellent
109 reviews
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Excellent customer service with a personal touch
We were looked after by a colleague called Yvonne in the Trostre, Llanelli perfume shop . I was unsure what Tom Ford aftershave to buy for my husband for his birthday . Yvonne spent quality time with us and demonstrated great customer service whilst we had a look at all the different scents without rushing us . Yvonne demonstrated great knowledge of the different scents available. Yvonne showed a genuine interest in us as her customers providing an individual customer experience demonstrating that customers are at the heart of everything that Yvonne does to make sure that the customer ends up with the Correct product.
As a result my husband also bought 4 travalo products with scents as gifts too because Yvonne had spoken how handy they would be when travelling .
Yvonne is a true credit of excellent customer service , friendliness , and knowledgeable to the Perfume shop in Trostre and the company .
I would highly recommend this shop for an excellent customer experience.
April 12, 2026
Unprompted review
Reply from The Perfume Shop - Llanelli 297
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service!!
Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba perfume and I even got the cream as well!! Amazing service and so friendly and professional, highly recommend 💕
April 1, 2026
Reply from The Perfume Shop - Llanelli 297
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Llanelli 297
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scent-sational service
IT WAS GREAT TO FIND THE BRIDGERTON PERFUME FOR MY DAUGHTER .A BIG FAN OF BRIDGERTON .A RIBBON WITH A MESSAGE PRINTED OF YOUR CHOICE AND BOXED FOR A SMALL PRICE .HAPPY WITH DELIVER TIME .I HOPE IT WILL MAKE HER SMILE ON MOTHERS DAY!
March 8, 2026
Reply from The Perfume Shop - Llanelli 297
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by wonder lady called Hollie…
Was served by wonder lady called Hollie who stayed past her shift to help me at the Llanelli branch.
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Llanelli 297
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic staff & service
Fantastic staff in the Llanelli Store, brilliant service and prices.
As a visually impaired person with a guide dog, the staff can't be for helpful.
January 19, 2026
Unprompted review
Reply from The Perfume Shop - Llanelli 297
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Reply from The Perfume Shop - Llanelli 297
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Great helpful staff
Great helpful staff, had perfume delivered to home - fabulous quick service! Overall marve
December 12, 2025
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Everything was good girl easy and very helpful…
Everything was easy and very helpful staff
December 5, 2025
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I ordered six items of aftershave and…
I ordered six items of aftershave and perfume from the Perfume Shop on Black Friday. The prices were excellent. Five items were delivered on Monday 1st December and the remaining item on Tuesday 2nd December. I am delighted. Thank you
November 28, 2025
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Great Service!
Great, personal service. Very friendly and helpful staff. Went above and beyond to show me what was available .
November 21, 2025
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Classy Customer Service
From the moment I walked in to when I left I felt like a proper customer.
Staff were attentive without being overbearing. Answered all my queries confidently and with a bit of humor.
Helena was excellent, really friendly and knowledgeable. She went out of her way to make sure I left the store a satisfied customer.
November 5, 2025
Unprompted review
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Llanelli 297
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great products for both ladies and…
Great products for both ladies and gentlemen. A huge choice to choose from, at good priced
October 10, 2025
Reply from The Perfume Shop - Llanelli 297
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Excellent service
Excellent service. Staff were welcoming and understanding. Tried so many I felt bad 😂 but appreciated Lilly’s patience and suggestions. Great service 👍 thank you.
October 1, 2025
Unprompted review
Reply from The Perfume Shop - Llanelli 297
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Absolutely love the perfume shop
Absolutely love the perfume shop, they’ve always got a great range of affordable aswell as high end fragrances and the staff in my local store are always so friendly!
September 9, 2025
Reply from The Perfume Shop - Llanelli 297
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Absolutely incredible customer service
Absolutely incredible customer service, so attentive and knowledgeable on everything , our sales assistant lilly couldn’t be more helpful!! Thank you so much!
August 26, 2025
Unprompted review
Reply from The Perfume Shop - Llanelli 297
Hello,
We appreciate your wonderful review! We're so glad to hear that you found our service attentive and knowledgeable. Thank you for choosing us!
Kind regards,
Jasmyn
The Perfume Shop
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