My sister and I bought some perfume yesterday. The assistant was very pleasant and helpful. She was knowledgeable and explained the offers hence us buying more than what we went in for. Great experie... See more
Company replied
Location
Switch locationUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
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See what reviewers are saying
Had an amazing experience choosing the best perfume for my budget. Abi was really helpful and patient with the 100s of choices I had.
Always a warm and happy welcome from all staff, helped me find a new fragrance and was happy to spend the time helping me. Big shout out to Abi for her patience and helpful attitude.
Company replied
Lovely staff Lauren and Alison were super helpful and super kind Thank you so much Excellent with the rubbon service Thanks xx
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, United Kingdom
4.8
Excellent
119 reviews
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I visited the perfume shop today
I visited the perfume shop today. I cant even start to explain how helpful the staff were. Toni and Abi were great so helpful. Their product knowledge is amazing. They really are a asset to the store. Thank you ladies
July 11, 2026
Unprompted review
The ladys who served me (Toni & Alison)…
The ladys who served me (Toni & Alison) was very helpful and polite would recommend.
July 11, 2026
Unprompted review
Very friendly staff was served by abi…
Very friendly staff was served by abi who was very helpful
July 11, 2026
Unprompted review
Had an amazing experience choosing the…
Had an amazing experience choosing the best perfume for my budget. Abi was really helpful and patient with the 100s of choices I had.
July 11, 2026
Unprompted review
Super helpful staff
Super helpful staff. Lots of range and good prices
July 11, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had time to talk about scents I liked
Had time to talk about scents I liked. Very patient.
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good staff service
Good service helped with everything we needed. Staff were friendly and helpful
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service in the shop was very helpful and kind. Great experience
The staff was very supported, kind and helped in every area that was needed with help
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was a beautiful experience
It was a beautiful experience, staff were readily available and was patient to help with trials as well, explained all well including options, will definitely recommend this shop for all.
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service ! Very happy friendly staff
July 7, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
Lovely staff
Lauren and Alison were super helpful and super kind
Thank you so much
Excellent with the rubbon service
Thanks xx
July 6, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Can’t fault anything staff were…
Can’t fault anything staff were attentive and very helpful and very reasonable pricing
July 4, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Toni and Lauren were fantastic sold me…
Toni and Lauren were fantastic sold me the perfect gift for my wife highly recommended
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mansfield staff are so sweet and…
Mansfield staff are so sweet and friendly. They go above and beyond for the customer. :))
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited store today
Visited store today, good service, got the ideal gift I was looking for.
June 30, 2026
Unprompted review
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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