I went into the shop looking for a sweet perfume. Emily was very efficient and let me test a perfume. It was just what I was looking for. Excellent customer service
Location
Switch locationThe Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
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See what reviewers are saying
Went into to buy some Christmas presents and Emily served me. She was very professional and helpful. Gave me lots of advice for what I was looking for. Very pleased with my purchases.
Company replied
Angel has been phenomenal - so approachable, knowledgable and helpful. Angel knew I was in store for research and she helped me find scents based on things I like and helped me find potential afters... See more
Company replied
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, United Kingdom
4.8
Excellent
67 reviews
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Had a good collection
Had a good collection. Customer care is good. Prices are good. Discounts available
June 17, 2025
Reply from The Perfume Shop - Rushden Lakes 376
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
The store staff excellent.
The store staff were excellent and the delivery was first class all round great company.
June 9, 2025
Reply from The Perfume Shop - Rushden Lakes 376
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Stunning and beautiful store
Stunning and beautiful store, all staff are friendly, welcoming and always smiling. They always go above and beyond to help.
June 11, 2025
Unprompted review
Reply from The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
friendly and knowledgeable
Super friendly and helpful staff, they were very knowledgeable about the range of fragrances and the offers available and what to recommend
June 13, 2025
Unprompted review
Reply from The Perfume Shop - Rushden Lakes 376
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Amazing new store
Beautiful well presented store, helpful attentive staff and great brand selection!
April 19, 2025
Unprompted review
Reply from The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Hello I just wanted to say what a great…
Hello I just wanted to say what a great member of staff you have at your rushden lakes store, her name was lisa and she was soo friendly and knowledgeable. She really helped me with choosing a perfume that I absolutely adore as I wanted to try something new and treat myself. Thank you lisa you was absolutely right I get so many compliments on my new beautiful scent x
April 2, 2025
Unprompted review
Reply from The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your kind words about our Rushden Lakes store. We are thrilled to hear that you had such a positive experience and that you were so impressed with Lisa's helpfulness and expertise. It's wonderful to know that she helped you find a new perfume that you love and that you're receiving compliments on it. We strive to provide excellent customer service and it's fantastic to hear that we achieved that for you. We hope to see you again soon.
Kind regards,
Jasmyn
Great experience
Great to have this shop in Rushden lakes. Went in to get my wife a birthday gift.
Staff very very helpful, knowledgeable, professional and polite. Brilliant overall experience, and a happy wife.
March 11, 2025
Unprompted review
Reply from The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your kind review! We are thrilled to hear that you had such a positive experience at our shop. We are committed to providing excellent customer service and are delighted that our staff was able to help you find the perfect birthday gift for your wife. We appreciate your feedback and hope to see you again soon.
Kind regards,
Jasmyn
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