Jill, was absolutely fantastic, Jill helped me try so many perfumes for a birthday present and she was so helpful and polite, I also ended up buying a perfume for myself too. Fantastic customer servic... See more
Location
Switch locationUnit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
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See what reviewers are saying
Amazing service! Nothing was too much trouble. All the girls were sooo lovely and helpful 😊 I wouldn’t shop anywhere else! Thank you Lauren, Aaliyah and Kiah. Made my shopping experience so much easi... See more
I came into the perfume shop looking for gifts for my family and two ladies( Aaliyah and Lauren) made me feel so comfortable and went out of there way to help me and find the right perfumes. Great exp... See more
Company replied
After a bad experience with an online order not appearing, customer services contacted the Warrington shop for me. Aaliyah was a lovely young lady who filled my order with an apology for the poor expe... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, United Kingdom
4.9
Excellent
134 reviews
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Amazing service!!! Just the best customer service
Amazing service! Nothing was too much trouble. All the girls were sooo lovely and helpful 😊 I wouldn’t shop anywhere else! Thank you Lauren, Aaliyah and Kiah. Made my shopping experience so much easier. 💕
July 4, 2026
Unprompted review
Great customer service and advice
Great customer service and advice! Kiah Loren and Aaliyah have been absolutely outstanding and provided me with all that I needed thank you girls !!
July 4, 2026
Unprompted review
Loren is so helpful to pick the perfume…
Loren is so helpful to pick the perfume for my gift. She is the best xx
July 4, 2026
Unprompted review
Jill was super nice and helpful
Jill was super nice and helpful. Listened to me and guided me based on budget.
July 3, 2026
Unprompted review
Amazing service by Jill really helpful
July 3, 2026
Unprompted review
Kiah was very helpful with a birthday…
Kiah was very helpful with a birthday gift! Gave me lots of recommendations. Thank you :)
July 3, 2026
Unprompted review
Jill
Jill, was absolutely fantastic, Jill helped me try so many perfumes for a birthday present and she was so helpful and polite, I also ended up buying a perfume for myself too. Fantastic customer service and a brilliant price too. I highly recommend to ask for Jill and she will be happy to help you.
July 2, 2026
Unprompted review
Jill was very helpful and welcoming…
Jill was very helpful and welcoming when we entered the store. She got out the fragrances we wanted and let us smell them all. She made the process of buying the perfumes a lot easier
July 2, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really friendly and helpful staff every…
Really friendly and helpful staff every time I go in, today I was served by Loren- thankyou
July 2, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Lauren again today
Served by Lauren again today , never shop anywhere else for perfume as the staff are so friendly and helpful and always find something within you’re budget, thank you Lauren for all you’re help again today
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service and very friendly…
Amazing service and very friendly staff. Very helpful and left with an amazing perfume. Loren was extremely helpful. 5 stars.
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Loren is a great person for the job !!
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came into the perfume shop looking…
I came into the perfume shop looking for gifts for my family and two ladies( Aaliyah and Lauren) made me feel so comfortable and went out of there way to help me and find the right perfumes. Great experience and the service and staff were perfect
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aaliyah helped me today she was lovely…
Aaliyah helped me today she was lovely and helped me choose the right aftershave.
Always love coming here
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff and great service at Golden…
Great staff and great service at Golden Square Warrington the lady there helped me find a new fragrance - sampled several then I returned next day to purchase - will be back, at no time was I pressured to buy - just good service !
June 26, 2026
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice staff.
Jill took time helping me choose a perfume for myself, very patient and helpful, other staff in the shop were also friendly 😊
June 29, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Michelle
Always helpful and Always smile and sad hi Jill was very helpful today when my mum wanted some purfume she told us about the new offers and discounts very good at her job we always go into this shoplovley staff
June 29, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Loren - Excellent Shopping Experience ⭐⭐⭐⭐⭐
Loren convinced me immediately to buy the best -now I know why “J’adore Dior” 🌼.
-ARC-
June 28, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kiah, Warrington
Really helpful staff, With served me today, looking for a gift gor my Dons birthday. She gave me some popular Aftershaves, I told her what he usually wore and she gave me dome options to try that she considered he may like. I took my time and made my choice, she told me about various offers and promotions that they were currently offering, I received a free gift, she was chatty throughout and made me feel comfortable, even dismantled a display to give me the free gift, I would recommend shopping at the Perfume shop, Warrington
June 28, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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