First Time buying our regular pain medication for our rabbit from this company. The process was really easy to upload our vet prescription. The delivery charge is cheaper than others and the best bit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.
Contact info
Unit 7 Stirlin Point, Sadler Court, Sadler Road, LN6 3RG, Lincoln, United Kingdom
- 01522 692231
- contact@thepharmpetco.co.uk
- thepharmpetco.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
I order my dogs medication with pharmpet and it is brilliant. Always arrives quickly . Thank you
Quick to get the order out.
Money saving!
Have been using this Company for a while now and have found them to be fast, efficient and helpful. The amount of money I have saved compared to my Vets prices has also been a huge plus!!
Great service
Great service, very easy to upload prescriptions, excellent prices compared to the vets, items arrive within a couple of days.
Great prices and fast delivery
Great prices and fast delivery.
Great communication.
Much cheaper than the vets and fast…
Much cheaper than the vets and fast delivery too.
Five stars
Website was easy to use. My items arrived on time and the cat food we ordered was well packed. Our cat is on a special diet, so difficult to source his food locally. This company had plenty in stock, and all my items arrived on time with Royal Mail in 48hrs as promised. And the cat food was cheaper than what I usually buy it for. I will defo be using them again in the future.
Prompt and Efficient Service
This is my first time buying online for pet medication. I found ordering a very easy process and I had no difficulty in forwarding my prescription from the vet.
The medication was sent out straight away and I received it within a couple of days.
Good value and speedy delivery.
Been using Pharmpets for a number of months now. The product I use is a third of the price that I was paying at the vets. Delivery is very fast and if I have needed to contact the company they have always been very helpful. Would definitely recommend.
The parcel arrived on time and good…
The parcel arrived on time and good condition
The PharmPet Company
The PharmPet Co website was easy to order from and I received my order within a couple of days, and PharmPet kept me advised of what was happening every step of the way, I would certainly order from them again.
Easy experience to place order for our…
Easy experience to place order for our dog on line. Good communication to keep us informed. Delivery was on time and the product was as described. Very easy process.
Excellent customer service
Excellent customer service I made a small error on my request which was quickly rectified by a pleasant efficient member of staff when I phoned. The medication arrived safely, well packed and on time .
Many thanks
Quick and efficient.
Packaged great arrived on time.
Not as good as they used to be
I have used PharmPet in the past and thought they were pretty good and reasonably priced however it seems both service and price aren't what they used to be. I ordered some Frontline cat flea products on Sunday, and paid for 24 hr delivery, the parcel wasn't picked/posted until Tuesday evening. If charging for a 24 hr service I would expect the parcel to be dispatched on Monday for a delivery Tuesday. Price "all in" was just under £30, I ordered the exact same product from Amazon on Tuesday, it was £10 cheaper inc delivery and still arrived earlier today than the order placed 48 hrs prior with PharmPet.
Making the order was very easy and…
Making the order was very easy and delivered on time
Wrong product & incorrect knowledge
I ordered a product via their website. The sent me a different product. When I questioned this, they told me it was the same product with different packaging. This was incorrect as the ingredients were vastly different and advertised as being an advanced version of what was sent to me. My partner is a vet and confirmed we needed the product I ordered and not the one we were sent. There was too much back and forth which took 3 WEEKS rather than recognising it’s a different product and a need to get the product into my pet. Essentially, a lack of understanding of their products delayed care to my cat.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








