Seemed to have found a good company for the pocket door for my renovation. Turns out the word KIT is a bit different for this website. I have bought the KIT but still need a few other items to actuall... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent product - haven't completed the wall build yet but I've built up the assembly ready to install and it's a well thought out robust design. Once it's secured to the stud wall you can tell it... See more
Excellent communication throughout the process. One item was delayed but I was contacted to check I was ok with this. Another parcel arrived damaged but when I raised concerns about this they replied... See more
I used Eclisse Pocket doors System for my kitchen and utility room and I am very please with the results. The doors and quiet, look great and have transformed the way we use the space. Istallation was... See more
Company details
Written by the company
We are an old family run business that has adapted and changed over the years starting life as a distributor and manufacturer and always interested in innovation. We started distributing Eclisse pocket door system's soon after they were introduced into the UK market and we are possibly the oldest Eclisse UK distributor.
Contact info
Hatter St, CW12 1QQ, Congleton, United Kingdom
- 07957855440
- james@thepocketdoorcompany.co.uk
- thepocketdoorcompany.co.uk
4.3
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always received excellent and prompt…
Always received excellent and prompt response regarding and queries.
November 2, 2020
Advertisement
brilliant service and quick delivery…
brilliant service and quick delivery would recommend
October 28, 2020
Excellent products and service.
September 10, 2020
Unprompted review
Great service
Excellent product (so far) great service, prompt delivery and good advice
August 26, 2020
Unprompted review
Great service next day delivery ,well…
Great service next day delivery ,well pleased recommended.
August 19, 2020
Unprompted review
Advertisement
Absolutely brilliant service from this…
Absolutely brilliant service from this company - product excellent as well - would not hesitate to use them again and I recommend them highly
July 29, 2020
Unprompted review
Brilliant communication
Brilliant communication, can't fault the service .
July 29, 2020
Unprompted review
Great advice - highly recommend
The company were really helpful and provided some useful advice prior to placing the order ensuring I got the product that I need and works in the space, which surprisingly was a lot cheaper. Very impressed and would order from them again. Highly recommend.
July 22, 2020
Unprompted review
Advertisement
Fantastic Door!!
The door purchased is everything I expected, I would recommend emailing with any queries as the phone lines were extremely difficult to get through on, that being said was quick delivery, assembly instructions clear and any problems dealt with immediately once communication was established. Just the finishing touch needed to make my bedroom like a hotel suite.
July 20, 2020
Unprompted review
Delivery very swift and product…
Delivery very swift and product excellent. Packaging could have been better. Product had minor damage and the box was crushed
July 9, 2020
Unprompted review
Quality but high price
The product turned up quickly and in good condition. Works well and does the job. My only complaint is that it's ridiculously expensive, given that it doesn't actually include the door and handles.
July 7, 2020
Unprompted review
Great product
Great product, spoke on the phone as fitting was integrated in a 9 inch wall, instructions easy to follow, Measure twice....
June 6, 2020
Unprompted review
Advertisement
Excellent service and product
May 7, 2020
Unprompted review
Excellent
Helpful, informative and efficient with quick response times and delivery...even in a global crises!
May 7, 2020
Unprompted review
Efficient & Speedy Service
Efficient and speedy service. Even in challenging times. Thank you :-)
May 7, 2020
Unprompted review
Very good quality door delivered on…helpful advice
Very good quality door delivered on time. Helpful advice over the telephone.
April 30, 2020
Unprompted review
Advertisement
Great Service!
Simple online order process, great comms, quick delivery, well packaged... excellent service! Hope the product matches the service.
April 30, 2020
Unprompted review
Double pocket door set
Double pocket door set, easy to construct, and fix in place, just need to get doors now
April 7, 2020
Unprompted review
Great quality door
Great quality door. Fitted perfectly and runs really smoothly.
March 24, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.