A realy wonderful service ! After trying different other printing services I am so pleased finding Theprintspace. I sell art prints so quality , the way how the print is packed and shipped is for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m currently vetting a new print resource to print my artwork as limited-edition prints. Other printers fall short. I ordered two gilcée prints to test two of the papers ThePrintSpace offers. Followi... See more
Company replied
An excellent and dedicated service. My prints were all odd sizes and they were carefully printed separately by hand. They were packaged securely so that they did not get bent in transit. Also I had lo... See more
Company replied
I had an exhibition running in Scotland where Giclees were selling fast necessitating a number of reorders. Each time Printspace turned the orders round very speedily, accurately and of high quality.... See more
Company replied
Company details
Written by the company
- theprintspace is Europe's leading fine art and photographic printers, offering a wide selection of pro-grade C-type and Giclée papers, as well as bespoke dry mounting and hand made framing.
- • Print production in London and Düsseldorf.
- • 1-3 business day despatch of prints.
- • Fast global shipping.
- • Multi language ordering & support.
- • Free cloud storage.
- • Carbon neutral service.
- • Used by galleries and artists worldwide.
100% Guaranteed Satisfaction
We like to keep our customers smiling, and pride ourselves on offering products of the highest standard with a service level to match. This is why we offer our customers a satisfaction guarantee on all orders. If we fail to meet your expectations, we'll offer a solution!
Contact info
74 Kingsland Road, E2 8DL, London, United Kingdom
- +44 (0) 20 7739 1060
- info@theprintspace.co.uk
- theprintspace.co.uk
4.8
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I trusted The Print Space for my prints…
I trusted The Print Space for my prints for an exhibition in Lavenham, I was a bit nervous but they came out really well and fast!
April 13, 2026
Reply from theprintspace
That is exactly what we love to hear! Putting your work out there for an exhibition can be nerve-wracking, so we’re thrilled we could help in any way and you were satisfied with the service!
Reply from theprintspace
Thank you so much for the lovely feedback. Delighted to hear you had a great experience with us.
Huge shoutout to Laila and Abhishek 🙌
Huge shoutout to Laila and Abhishek 🙌
They were incredibly helpful, super fast, and made the whole process smooth and stress-free. We solved the issue in no time thanks to their clear guidance and support.
Honestly, the support team here is amazing — professional, kind, and truly there for artists. The best experience!
April 24, 2026
Unprompted review
Reply from theprintspace
Thanks so much for the shout-out, Kristina! We loved working with you, and I’ll be sure to pass your kind words along to the rest of the team.
Fast, accurate service and decent PO-proof packaging...
... what's not to love! And on the VERY rare occasions that something goes wrong, they jump on it and get it sorted immediately so my clients never have to know there was a glitch with their pics. Printspace has been my photo printers of choice for many years now ;o)
April 13, 2026
Reply from theprintspace
Thank you so much for the kind words! We make it our mission to ensure your prints arrive in pristine condition. Keeping things seamless for your clients is always our top priority. Thank you for your continued loyalty and for trusting us with your art!
Ignored colour profile embedded in picture, not even issued a warning upon uplad, and pushed back blame on customer
ignoring the colour profile embedded in the file certainly does not match the claim “to print files exactly as they are supplied”.
Embedded color profiles were introduced for the specific purpose of identifying and mitigating colour space problems in an automated fashion.
Being so adamant and insisting on pushing the blame for insufficient interpretation of the file’s metadata and pushing the blame on the customer is certainly not suited to create confidence.
I was willing to give it another try, but that way I have no inclination to move my provider selection process forward with you.
April 12, 2026
High quality print and fast turnaround.
Fast delivery of a quality print, well packaged.
April 11, 2026
Reply from theprintspace
Thank you for the lovely review. Great to hear the print arrived quickly and safely, and that you were happy with the quality.
The ordering process was simple and…
The ordering process was simple and easy to follow and I was provided with a good quality print, quickly and easily.
April 10, 2026
Reply from theprintspace
Thank you so much for your feedback. We’re really pleased to hear the ordering process was smooth and that you were happy with the print and turnaround time.
Top quality job
Top quality job. I will definitely be back for more high quality prints. Thank you the print space!!
April 6, 2026
Reply from theprintspace
Thank you so much for the kind words. We’re delighted you were happy with the results, and we look forward to printing more for you in the future!
First Timer
First time using theprintspace and I was very impressed by the ease of ordering, paper choice and speed of delivery. The packaging was excellent with an attention to detail that made the prints feel premium. I will continue to use them for my
April 16, 2026
Unprompted review
Reply from theprintspace
Thank you for choosing us for your first order! We’re so glad to hear that the ordering process and paper selection worked well for you.
We put a lot of attention to detail into our packaging, as we want the arrival of your work to feel just as premium as the prints themselves. We can’t wait to work on your next set of prints!
Kindly,
theprintspace
Long time customer receives no refund for poor printing quality…
I've ordered the same print multiple times but this time it printed very dark. I am asking for a refund, and have been going back and forth with the manager, but she will not even consider that perhaps your print shop made a printing error. I sent photos of the print to show the discrepancy but the manager will not appease my request. This will affect future decisions to choose your lab for prints.
April 7, 2026
Reply from theprintspace
Thank you for your review, and for being a long-standing client of theprintspace.
We carried out a thorough investigation of the file supplied with this order. Our findings show that the file was not set up correctly for print, and this is the reason the image appeared darker than expected. The print was produced accurately against the file as received — our process is to output files as supplied, without applying colour or tonal adjustments on our end.
I have followed up this morning to our email chain as we would like the opportunity to resolve this matter.
Kind regards,
Hannah
Manager, Artist and Client Support
theprintspace
Reply from theprintspace
Thank you for your lovely feedback. We really appreciate the recommendation and are glad you had a great experience with us.
Reply from theprintspace
Thank you so much! We’re delighted to hear you were happy with the quality of the final print.
Fast and great quality print
High quality print, kinda pricey but expected for the quality. The photo uploader tool is quite hard to use and needs some UX improvements but got there in the end
March 25, 2026
Reply from theprintspace
Thank you for the thoughtful feedback. We’re really pleased to hear you were happy with the print quality. We also appreciate your comments about the uploader tool and will make sure this is passed on to the team as we’re always looking to improve the experience.
Personal help from The Print Space
The Print Space in London helped me correct an error I personally made on a print order. They helped me with real correspondence, not AI, to resolve this speedily, so that I could get a print off for an exhibition in time. Very helpful given that I am in Canada, and the exhibition is in the UK.
April 16, 2026
Unprompted review
Reply from theprintspace
Thank you so much for your kind words. We’re really glad we could help get everything sorted in time for your exhibition.
I didn’t get what I ordered it was…
I didn’t get what I ordered it was misleading web site I’ve not even opened the tube it came in. Disgruntled
April 4, 2026
Reply from theprintspace
Thank you for your feedback, Chris. We're sorry to hear about the confusion with your order.
Having looked into this thoroughly, we can confirm that the correct product was dispatched — a giclée fine art print, exactly as selected during the ordering process. We don't offer canvas printing as part of our range, and there is no canvas option on our website or ordering system.
When this was raised with our support team, we provided relevant information, including a screen recording of the ordering process showing the selections made, and our team went above and beyond to arrange framing as an additional service — something we don't normally offer for already-printed work.
We always want our customers to be happy, and we're still ready to help if you'd like to get in touch.
Kindly,
Hannah
Manager, Artist and Client Support
theprintspace
Beautiful prints
Beautiful prints, delivered ahead of time. Helpful staff, once you get through on the phone.
April 1, 2026
Reply from theprintspace
Thank you for the lovely review. We’re so pleased everything arrived safely and in good time, and it’s great to hear our team could help along the way.
Reply from theprintspace
Hi DH, thank you for the feedback. I've looked into your order and can see that our team jumped on this immediately to remedy the missing print for you.
I’m sorry for the initial oversight—we always aim for a perfect checklist, but I’m glad we could get the resolution sorted quickly. We hope the final set of prints looks great and we look forward to making your next order a 5-star experience from the start!
Kindly,
Hannah
Assistant Manager, Artist and Client Support
theprintspace
Quick turnaround and great quality
January 28, 2026
Reply from theprintspace
Thank you so much for the 5-star review. Delighted to hear you were happy with the prints.
Great prints, smooth delivery, and support that actually helps
I've ordered several photography prints through The Printspace and the quality has been consistently excellent: sharp, true to colour, and delivered quickly.
Before committing to larger orders, I bought their sample pack, which was affordable and genuinely useful for choosing the right paper for my work.
More recently, when I accidentally placed test orders through my website integration, the support team sorted everything out the same day: cancellations processed and refund initiated, with no fuss.
The prints speak for themselves, but so does the service.
April 10, 2026
Unprompted review
Reply from theprintspace
Thank you for the fantastic feedback! We’re so glad to hear that the prints have been consistently sharp and that the sample pack helped you find the perfect paper for your photography.
It’s also great to know our team could quickly clear up those accidental test orders for you—we aim to keep the integration side of things as "no-fuss" as possible so you can focus on the creative side.
We really appreciate the recommendation and look forward to your next project!
Kindly,
theprintspace
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.