theprintspace Reviews 

12,148
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 435 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of prints, highlighting accurate color reproduction and a superb range of paper options. Many commend the professional and dedicated service, alongside a straightforward ordering process. Reviewers frequently appreciate the fast delivery and secure packaging, ensuring products arrive in perfect condition. However, some customers also noted occasional print errors, such as prints appearing too dark or illustrations being unexpectedly cropped. A few other people experienced delivery issues, including delays, incorrect collection notifications, or orders not arriving as initially expected.

What people talk about most

Quality

Users consistently express high satisfaction with the quality of prints, often describing them as excellent,... See more

Product

Reviewers mention positive feedback about product quality, with many consistently praising the excellent and... See more

Service

Consumers find service to be positive, with many reviewers describing it as quick, professional, and of high... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A realy wonderful service ! After trying different other printing services I am so pleased finding Theprintspace. I sell art prints so quality , the way how the print is packed and shipped is for... See more

Company replied

Rated 5 out of 5 stars

I’m currently vetting a new print resource to print my artwork as limited-edition prints. Other printers fall short. I ordered two gilcée prints to test two of the papers ThePrintSpace offers. Followi... See more

Company replied

Rated 5 out of 5 stars

An excellent and dedicated service. My prints were all odd sizes and they were carefully printed separately by hand. They were packaged securely so that they did not get bent in transit. Also I had lo... See more

Company replied

Rated 5 out of 5 stars

I had an exhibition running in Scotland where Giclees were selling fast necessitating a number of reorders. Each time Printspace turned the orders round very speedily, accurately and of high quality.... See more

Company replied


Company details

  1. Photo Printing Service

Written by the company

theprintspace is Europe's leading fine art and photographic printers, offering a wide selection of pro-grade C-type and Giclée papers, as well as bespoke dry mounting and hand made framing.
• Print production in London and Düsseldorf.
• 1-3 business day despatch of prints.
• Fast global shipping.
• Multi language ordering & support.
• Free cloud storage.
• Carbon neutral service.
• Used by galleries and artists worldwide.

100% Guaranteed Satisfaction

We like to keep our customers smiling, and pride ourselves on offering products of the highest standard with a service level to match. This is why we offer our customers a satisfaction guarantee on all orders. If we fail to meet your expectations, we'll offer a solution!

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(12,148)

442 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the platform

Love the platform, easy to navigate and straight forward order process. Some useful features too. The quality of print was excellent and delivery was quick. No faults at all. Will be ordering again very soon for sure! Thank you :)

March 31, 2026
Rated 4 out of 5 stars

Good service and easy website to use

Good service and easy website to use

March 30, 2026
theprintspace logo

Reply from theprintspace

Thank you for your feedback, Anne!

We’re always looking for ways to turn a great experience into a perfect one. If there’s anything we could have done differently to earn that 5th star, please don't hesitate to let us know. We hope to see you again soon!

Kindly,

Hannah
Assistant Manager, Artist and Client Support
theprintspace

Rated 5 out of 5 stars

Just amazing results

The service and response from the team is way above expectations. The quality of print materials, especially the paper types available and the inks is excellent. I have found my one and only printer. My clients are very happy which makes me a happy customer.

March 30, 2026
theprintspace logo

Reply from theprintspace

Thank you so much for the fantastic feedback! Knowing that your clients are happy is the best news we could receive—their satisfaction is the ultimate test of our paper and ink quality.

We’re delighted that our team and materials exceeded your expectations. We love being the partner you can rely on to keep your business running smoothly and your clients smiling.

Looking forward to many more successful projects together!

Kindly,
theprintspace

Rated 1 out of 5 stars

Failed website integration from their site

I’m leaving one star because they support from the print space has been extremely disappointing. I contacted them about a serious issue with the creative help integration into my work store. The products simply will not sync even though the dashboard shows the store is connected. I followed every step reinstall the app disconnected and rein reconnected the store and even sent screenshots but nothing works and I’m still waiting for a response for my email. I emailed there is support team and raise the complaint last week. I still haven’t received a proper response it’s honestly shocking that a company offering a paid service can ignore emails for days while creators are still unable to launch their stores. The only thing that seems to get attention is Trustpilot reviews because the AI chat box is completely useless and keeps looping generate answers instead of escalating the issue. The day has put my entire store set up on hold and the lack of communication is unacceptable. I’ve emailed multiple times providing all the information they asked for and still have no update. No fix and no acknowledgement beyond automated messages if you rely on timely support and need your store to function properly beware that you may be left waiting but no answer I hope this you finally get someone to respond because the silence so far has been incredibly unprofessional.

April 2, 2026
Unprompted review
theprintspace logo

Reply from theprintspace

Hi, thank you for sharing this with us. I completely hear you and sincerely apologise for the frustration thus far. This is not at all up our standards so I take this feedback very seriously.

I would like to investigate this and work to a resolution. Could you please share your information or email me directly at info@theprintspace.co.uk so that I can look into this further?

Speak soon,

Hannah
Assistant Manager, Artist and Client Support

Rated 5 out of 5 stars

I ordered prints for a digital piece I…

I ordered prints for a digital piece I designed and it came out beautifully.

The print was well packaged and wrapped and was delivered quickly and without issue.

I will be using them again.

My only comment would be for those not in the kno, it would be great if there was a blurb combating and contrasting what each paper types offence is and which is better for printing art vs photography vs photographed art etc. that being said there is already a lot of information given and a quick google search will give you that info.

December 26, 2025
theprintspace logo

Reply from theprintspace

Thank you so much for the feedback! We are thrilled to hear your digital piece came out beautifully and that the packaging and delivery were seamless.

That is actually great feedback regarding the paper types, and I will definitely keep that in mind. We’re always looking for ways to make the selection process more intuitive, especially when distinguishing between digital art and photography needs.

We really appreciate you taking the time to share that insight, and we look forward to seeing what you design next!

Kindly,
theprintspace

Rated 5 out of 5 stars

I really like their fast response

I really like their fast response, especially when i have a emergency situation on my print. Now everytime I have a photo exhibit in UK ill avail their printing services. Very Professional and Quality Print

April 1, 2026
Unprompted review
theprintspace logo

Reply from theprintspace

We’re glad to hear our systems and team were able to respond effectively to your emergency situation. We’ve engineered our workflow to stay agile, ensuring that even with the tightest exhibition deadlines, the output remains professional and of the highest quality.

It is an honour to be your go-to partner for your photo exhibits in the UK. We look forward to being the technical engine behind your future shows!

Kindly,
theprintspace

Rated 4 out of 5 stars

Excellent service

Excellent service. A tiny pricey. Colors of the print a bit too red and bright. That needs to be checked.

January 30, 2026
theprintspace logo

Reply from theprintspace

Thank you for the feedback! We’re glad you enjoyed the service, though we’d love to help you get those colours dialed in perfectly.

For the most accurate results, we always recommend using our bespoke ICC colour profiles available on the website. These allow you to soft-proof your work in Photoshop or Lightroom before uploading, which usually accounts for any "too red" or "too bright" variances between your screen and the final print.

We want every print to be exactly as you envisioned. If you’d like some tips on setting those up for your next project, our team is always happy to help. Looking forward to the next one!

Kindly,

Hannah
Assistant Manager, Artist and Client Support
theprintspace

Rated 5 out of 5 stars

Really professional

Really fast turnaround time and beautiful quality printing. Highly recommended

March 19, 2026
theprintspace logo

Reply from theprintspace

Thank you!

Kindly,
theprintspace

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