The Quilted Boutique  Reviews 

139
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding service, noting the helpfulness and kindness of the staff in addressing concerns and ensuring satisfaction. Many people appreciate the quick and well-packed delivery of their orders, often receiving beautiful, high-quality fabrics and kits. The selection of products, including unique fabrics and pre-cut kits, is frequently highlighted as excellent and easy to browse and order online. However, some customers experienced issues with order fulfillment and communication, with parcels not being received and difficulties in tracking their shipments. A few people also mentioned dissatisfaction when trying to cancel unfulfilled orders, leading to a negative first-time ordering experience.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the wide... See more

Order

Consumers find the ordering process to be a positive experience, often highlighting the ease of placing... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the wonderful and fabulous fabrics,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely shipping.... See more

Service

Customers had positive experiences with service, often highlighting the quick response times and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I admit I do a fair bit of on-line shopping for fabric. Quilted Boutique offers great selection and quality fabric but what makes this shop the best is their outstanding service. My orders have always... See more

Company replied

Rated 5 out of 5 stars

I was very excited to find your site and see the fabrics and other sewing related items you have. It was easy to order and the staff was very helpful when there was an address problem. I have enjo... See more

Company replied

Rated 5 out of 5 stars

I made a pre-order purchase plus a few other items. The response was quick. As I don’t need my other items right away, I emailed and asked if they could just send the whole purchase together when the... See more

Rated 5 out of 5 stars

I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking... See more


Company details

  1. Quilt Shop
  2. Clothing Alteration Service
  3. Fabric Store
  4. Gift Shop
  5. Linens Store

Written by the company

An Organic Cottons Quilt Shop In Paris Ontario Canada. We strive to provide healthy chemical free cotton and linen for your family and home. The Quilted Boutique is located in Paris Ontario Canada, we ship ALL USA and Canada Organic Cotton OEKOTEX CERTIFIED Fabric, Quilts, Quilting Services, Sewing, Custom Cutting, Custom Sewing And Quilts Offered. Visit Our Website for more information. www.thequiltedboutique.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

139 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(139)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

I was surprised that when you received…

I was surprised that when you received my order that you actually contacted me with a way to save me money this amazing! Thank you!

March 31, 2026
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Reply from The Quilted Boutique

Thanks Denise, we really appreciate you. The Quilted Boutique

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Rated 5 out of 5 stars

Great selection

Great selection and shipping is reasonable

March 12, 2026
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Reply from The Quilted Boutique

Thanks so much,
The Quilted Boutique

Rated 5 out of 5 stars

Great service

I recently finished the Tula Pink Menagerie quilt, which I purchased as a kit from Quilted Boutique. The kit contained generous amounts of fabric and was a joy to make. As I was putting the borders on, I realized I had make a cutting error. No problem - I was able to purchase enough fabric to fix the error AND it arrived within a couple of days! As always-- this shop has wonderful service!

February 25, 2026
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Reply from The Quilted Boutique

Thank you Lisa
Looking forward to pictures
The Quilted Boutique

Rated 5 out of 5 stars

I was very excited to find your site…

I was very excited to find your site and see the fabrics and other sewing related items you have. It was easy to order and the staff was very helpful when there was an address problem. I have enjoyed receiving follow up announcements re. new acquisitions, etc . It was also a very pleasant surprise to receive your “addition to my stash” when my order arrived to day.

The only not so great thing was the time it took to get here which is not exactly your problem

February 18, 2026
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Reply from The Quilted Boutique

Thanks Marilyn
The Quilted Boutique www.thequiltedboutique.com

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Rated 5 out of 5 stars

Beautiful fabric

Beautiful fabric, great selection and service,I will be making another order soon.

March 4, 2026
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Reply from The Quilted Boutique

Thankbyou Suzanne
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

I can find patterns and fabrics at the…

I can find patterns and fabrics at the Quilted Boutique that I can’t find any place else. Great store, I will be a return customer!

February 10, 2026
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Reply from The Quilted Boutique

Thanks Terri
The Quilted Boutique www.thequiltedboutique.com

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Rated 5 out of 5 stars

Lori Holt Kit

Lori Holt Kit - it was as expected. Any questions were answered quickly. A great company to work with. I will keep shopping there.

February 4, 2026
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Reply from The Quilted Boutique

Thanks Esther
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Quick and Beautiful!

My fabric order arrived quickly and it was even prettier than I expected! It’s perfect for my project! I so appreciate being able to purchase online from a Canadian store. This was my first time shopping at The Quilted Boutique but it won’t be my last! Thank you!

February 5, 2026
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Reply from The Quilted Boutique

Thank you so much for your kind review
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

Beautiful Kits

The fabric sent for the Pre cut Log Cabin Kit is beautiful, even better that I did not have to cut it. The owners are so helpful and kind. Will definitely order from this store again.

January 17, 2026
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Reply from The Quilted Boutique

Thank you Ramona
The Quilted Boutique www.thequiltedboutique.com

Rated 5 out of 5 stars

LOVE LOVE LOVE!!

Loved the variety of designs and quality of the fabric! Would definitely order again

January 25, 2026
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Reply from The Quilted Boutique

Hey, thanks Yvonne
The Quilted Boutique www.thequiltedboutique.com

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Rated 5 out of 5 stars

Fast delivery

Fast delivery. The colours are perfect for the quilt I’m making

January 12, 2026
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Reply from The Quilted Boutique

Thanks Paulette
The Quilted Boutique www.thequiltedboutique.com

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