I’m very happy with my experience. From the payment process to the online sessions, everything has been smooth and convenient. Being able to receive therapy entirely online in my preferred language,... See more
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Working with her has been one of the best decisions I’ve made for myself. I found not only professionalism, but also genuine empathy, patience, and understanding. Each session helped me clarify my th... See more
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Starting Therapy was not easy for me but working with Dr. Leelt Retta Gebru has been a very valuable experience for me. She has a calm, understanding presence that makes it easy to open up, even abo... See more
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I worked with Daniele Damiani for 3 months, he is an amazing therapist! He greatly guided me through the difficulties I was having, mixing emotional understanding and compassion with practical skill... See more
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Company details
Written by the company
Therapsy is the new multilingual psychotherapy service for young adults and expats in Italy. We combine the convenience of online sessions with the value of face-to-face meetings at our physical locations throughout Italy. Our carefully selected psychologists speak multiple languages, making therapy accessible to an international audience. Choose between online sessions or in-person appointments, with the assurance of immediate, personalized and high-quality support. Your first assessment call is free! Contact Therapsy today and start your journey towards mental well-being with a team of experts ready to help you.
Contact info
via Giovanni Battista Boeri, 11, 20141, Milano, Italy
- +393934331887
- info@therapsy.it
- therapsy.it
4.7
Excellent
39 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service, very helpful for my situation and would highly recommend.
September 15, 2025
Unprompted review
Reply from Therapsy
Thank you so much for your kind words, Cameron! We're thrilled to hear that our service was helpful to you. Your recommendation means a lot to us! 😊
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I attended only one couple’s therapy…
I attended only one couple’s therapy session with Dr. Maria in June 2025. Unfortunately, my experience was highly negative and damaging. Despite advertising services in English, she struggled to communicate effectively, which made the session confusing and unhelpful.
Even worse, Dr. Maria appeared biased and one-sided, immediately labeling me as “angry” without hearing the full story of our marital conflict. She aligned with my husband’s narrative and, according to him, even advised him to leave our home after just one session. This advice, based on such limited context, caused irreversible damage.
When I followed up with her after my husband abandoned me, she dismissed my concerns with vague responses (like a thumbs-up emoji) and showed no accountability during that difficult period of time. Later, when I tried to revisit and clarify what happened (she and her boss offered this even), she refused to engage, claiming the therapy was “completed.”
Couples therapy should create a safe, neutral space for both partners. Instead, I felt judged, misunderstood, and misrepresented from the very beginning. I would not recommend Therapsy or Dr. Maria to any couple seeking fair, professional guidance. This has traumatised our couples therapy experience.
June 10, 2025
Unprompted review
Reply from Therapsy
Dear Karolina,
We are truly sorry to read your review and regret that your experience with us did not meet your expectations. We understand how frustrating and painful the situation must have been, and we assure you that our goal has always been to provide you with the best support possible.
At Therapsy, we are committed to ensuring the highest level of respect, professionalism, and care for every client. Each of our therapists is carefully selected, and we use evidence-based methods to address the needs of those who turn to us. We regret that you did not perceive our support in this way.
Regarding your specific situation, we have carefully reviewed what happened with the therapist involved and we are confident that her actions were professional and guided by the best interest of the couple, within the context of a very delicate and complex situation. However, we acknowledge your concerns and are open to discussing them further.
As the protection of your privacy is a priority for us, we will not go into specific details, but we want to assure you that the situation has been taken seriously, and regarding the feedback you provided, this is the first time we have received a negative review about Dr. Maria's work. We also attempted to reach out to you several times through different channels in order to clarify and provide further support.
We are fully available to discuss the matter further should you wish to clarify the situation or if you feel there is another way we can better support you. Our priority is to provide a service that respects the needs and expectations of our clients, and we would be happy to continue working together to resolve your experience with us in a constructive manner.
With respect,
Lorenzo Ferrari
Managing Partner @ Therapsy
I contacted Therapsy for a very precise…
I contacted Therapsy for a very precise question I needed to resolve, and Dr Boccalari contacted me on the same day to ask for precision and proposed two different therapists according to my needs and requirement a few days later. I went on for a few months with a French speaking therapist, Dr Courtois-Stephane who helped me out very efficiently with my issues.
July 1, 2025
Unprompted review
Reply from Therapsy
Thank you so much, Jules 🌟
We’re delighted to hear that you felt supported from the very first contact!
Matching each person with the right therapist is one of our top priorities, and it’s wonderful to know that the process worked smoothly for you.
Wishing you the very best moving forward, and remember: we’re always here if you need us 💙
Experience with Dr. Pietersen
I’ve been seeing Fabia for some time and specifically looked for someone fluent in English to avoid language barriers. In addition to her excellent English, she’s a very gifted psychologist—insightful, practical, and skilled at helping you understand underlying issues and navigate their everyday impact in concrete ways. My sessions with her have made a profoundly positive impact in my life. I highly recommend her!
April 18, 2025
Unprompted review
Reply from Therapsy
Thank you so much, Luciana, for your kind and thoughtful words. We’re truly happy to hear that your experience with Dr. Pietersen has been so impactful. At Therapsy, we know how important it is to feel understood—especially when navigating complex emotions. We’re glad Fabia’s insight and approach have made a meaningful difference in your journey. Your recommendation means a lot!
My experience with Dr. Boccalari
Dr, Boccalari Is an amazing therapist, and the fact that she could fully understand me in English, my first language, was a huge relief. She really helped me through a difficult time while giving me tools to better myself and my transition of moving to Italy. I highly recommend Therapsy, especially if you are looking for international therapists!
February 26, 2025
Unprompted review
Reply from Therapsy
Thank you so much, Sarah! We’re thrilled to hear that Dr. Boccalari was able to support you during this transition and that having therapy in your first language made a difference. Moving to a new country can be challenging, and we’re glad we could be part of your journey. Your recommendation means a lot to us! Wishing you all the best as you settle into life in Italy. 💙
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A safe, comfortable and empathetic space to open up and achieve personal growth.
I really appreciated and enjoyed my sessions with Dr Fabia Pietersen. She made me feel immediately very safe and comfortable to open up. I had avoided therapy for a long time and after such a positive experience with Fabia, I wish I had started my therapy years ago.
December 10, 2024
Unprompted review
Reply from Therapsy
Thank you so much, Zoe, for sharing your experience! 💙 We're delighted to hear that your sessions with Dr. Fabia Pietersen provided you with a safe, comfortable, and empathetic space to grow and open up. Starting therapy can be challenging, and we're glad your journey has been so positive. Your words mean a lot to us and will surely inspire others who are considering therapy.
Wishing you continued growth and well-being!
Doctor Fabia Pietersen
I am the patient of Doctor Fabia Pietersen. She is an excellent psychologist. She always can help me to understand my confusion but with her style. I always feel surprised and helpful for her answers. Thank you very much!
February 24, 2025
Unprompted review
Reply from Therapsy
Thank you so much for your kind words! We're glad to hear that Doctor Fabia Pietersen has been such a supportive and insightful presence in your journey. We're always here for you! 💙
“I am undergoing treatment with Dr
“I am undergoing treatment with Dr. Boccalari, a great professional with immense empathy and the ability to guide you. Thank you, Therapsy.”
February 18, 2025
Unprompted review
Reply from Therapsy
Thank you so much, Salvo! We're glad to hear that Dr. Boccalari has been a supportive and empathetic guide on your journey. We're always here for you! 💙
Attitude is key
What really helped me with anxiety and depression symptoms was Dr. Francesca's attitude, which is made of open-mindedness, empathy and friendliness. I think a lot of people can benefit from this! Thanks Therapsy!
February 23, 2025
Unprompted review
Reply from Therapsy
Thank you, Massimo! Therapsy is always here for you 💙
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