Thereadingglassesshop Reviews 

568
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online ordering platform is remarkably smooth, straightforward, and complemented by exceptionally rapid shipping times. Many buyers consistently express immense satisfaction with the attractive styles, durable build, comfortable everyday fit, and great overall value offered across the entire product range. Some reviewers were not happy with product durability, explicitly mentioning frustrating issues like broken parts, loose screws, or physically damaged items upon arrival. Furthermore, a small portion of people experienced unexpected difficulties regarding customer communication or noted occasional delivery delays in receiving their parcels.

What people talk about most

Product

Customers expressed great satisfaction with the reading glasses, frequently highlighting their excellent... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting very quick delivery and safe... See more

Quality

People report positive experiences with quality, highlighting that the glasses are well made, durable, and... See more

Order

Users describe positive interactions with order, highlighting that the site for ordering was simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... See more

Company replied

Rated 5 out of 5 stars

Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... See more

Company replied

Rated 5 out of 5 stars

I have bought a number of reading glasses from The Reading Glasses Shop and I really like the styles and colours they have on offer. The Reading glasses are well made and durable. Excellent delivery... See more

Rated 5 out of 5 stars

Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(568)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to

Easy to use website. Managed to get 2 pairs of reading glasses in the sale. Very stylish glasses in a good range of colours.

August 28, 2023
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Rated 5 out of 5 stars

Quick service and good product.

Quick service and good product.
Given top score…lovely case included, but no cleaning cloth for either pair (I bought two). No big deal really, though it’s more a 4.5 than a 5, which with rounding up, is a 5 anyway.

August 1, 2023
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Rated 5 out of 5 stars

Great Value-

Fast delivery, well protected package and value for money product. I have used and recommended this supplier for several years now and am very pleased with my purchases.

July 30, 2023
Rated 1 out of 5 stars

The frame of the glasses began to…

The frame of the glasses began to change colour after about 3 weeks and I called Daniel what he told me was that I must have done something wrong that he sells thousands every year with no problems. I sent him pictures of the faded green to blue frame asking for his opinion on what I sent him but got no reply.

June 20, 2023
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Reply from Thereadingglassesshop

Hi Akin , we haven’t received any further emails from
Yourself , I have checked my junk also , just the email with the correct address to resend your order to that had returned to us after you had supplied us with the wrong details initially , as I said to you most early that morning it’s not an issue we have had before so without seeing you’re discoloured frames I have not a chance to form a view , with respect Daniel

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Rated 5 out of 5 stars

I love the glasses

I love the glasses. My puppy loved them too! This is why I needed to order again. Especially like the tint. Arrived in no time at all. Great Service.

July 3, 2023
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Rated 5 out of 5 stars

Excellent glasses

Excellent glasses, well made and fast delivery. Had a small issue which quickly delt with and good communication. Would definitely use again.

May 30, 2023

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