Thereadingglassesshop Reviews 

568
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online ordering platform is remarkably smooth, straightforward, and complemented by exceptionally rapid shipping times. Many buyers consistently express immense satisfaction with the attractive styles, durable build, comfortable everyday fit, and great overall value offered across the entire product range. Some reviewers were not happy with product durability, explicitly mentioning frustrating issues like broken parts, loose screws, or physically damaged items upon arrival. Furthermore, a small portion of people experienced unexpected difficulties regarding customer communication or noted occasional delivery delays in receiving their parcels.

What people talk about most

Product

Customers expressed great satisfaction with the reading glasses, frequently highlighting their excellent... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting very quick delivery and safe... See more

Quality

People report positive experiences with quality, highlighting that the glasses are well made, durable, and... See more

Order

Users describe positive interactions with order, highlighting that the site for ordering was simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my 2nd purchase from this company so was happy to use them again. Of the three pairs received the tortoise shell glasses were unfortunately twisted when they arrived. However The Reading Gla... See more

Company replied

Rated 5 out of 5 stars

Glasses, whilst of excellent quality, did not quite suit my prescription. However, an after sales follow up call from the company re-imbersed me in full without any preamble whatever. Good after s... See more

Company replied

Rated 5 out of 5 stars

I have bought a number of reading glasses from The Reading Glasses Shop and I really like the styles and colours they have on offer. The Reading glasses are well made and durable. Excellent delivery... See more

Rated 5 out of 5 stars

Good, detailed photos online. Simple & quick to order. Could try to ensure that glasses are wide enough for an average face. Delivered quickly & packed to protect the fragile frames.


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

568 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(568)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good quality glasses.

Good quality glasses.
Bought two pairs on with a tint for reading in sun
At half price it was well worth paying extra compared with cheap glasses

October 3, 2023
Rated 5 out of 5 stars

Daniel at Thereadingglassesshop was a…

Daniel at Thereadingglassesshop was a pleasure to deal with, knowledgeable about his products and made the whole experience enjoyable. I have bought reading glasses from Izipizi and Goodlookers, Daniel's glasses are every bit as good and far cheaper! So highly recommend and will definitely buy again.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Daniel at the readingglassesshop was a…

Daniel at the readingglassesshop was a pleasure to deal with, helpful and knowledgeable about his products, unlike so many companies where the salesperson just reads of a script.
I have previously bought reading glasses from Izipizi and Goodlookers, not only are Daniels's at least as good, they are much cheaper!!

October 2, 2023
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Rated 2 out of 5 stars

The glasses made me feel queasy after a short period

The delivery was very prompt but, Unfortunately, the glasses make images blurry and give discomfort after wearing them for a short time. By discomfort I mean that they make me feel queasy.....
I have been wearing readers for many years but have not experienced anything like that before.
It's a shame but they definitely don't suit me at all. Will have to revert to izipizi.

September 29, 2023
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Reply from Thereadingglassesshop

Hi Elliot , is this your name as we do not have you on our system or click and drop , I wonder if you have the right company ?
Elliot ready made readers are machine made , your glasses lense could have a glitch but it’s rare , you might need an eye test as the mere fact that you are waring readers means your eyes are already in decline , I wonder why you havnt contacted us directly , we are a nice family business who would certainly have sorted out any problems , having no contact from yourself or being able to find you on our order list their is nothing more I can do to help , best of luck Daniel

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Rated 3 out of 5 stars

Readers

I was sent the wrong prescription/ strength.
Quality is not amazing.
I’m updating this review as although it’s true I was sent the wrong prescription, the readers I got were decent quality. I would buy from them again.

October 2, 2023
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Reply from Thereadingglassesshop

Hi Leah , we are human we make the odd mistake , if this happens we move as quickly as possible to rectify , please excuse us
I don’t understand why you have taken the time to air this on trust pilot without giving us a chance first to make amends , by resending
We also have a returns policy
Warm regards
Daniel

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Rated 2 out of 5 stars

Broken after a few days use

Ordering, delivery and packaging were all great. No issues. The specs, however not so good. One of the arms has broken already, within a week of having.

August 28, 2023
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Reply from Thereadingglassesshop

Hi Lisa , hard to say why your arm has broken , usually this happens when the hinge is overstretched and the screw pops the thread as to much pressure is placed upon it , having not had any contact previous to reading this review I cannot say exactly , I trust they arrived in perfect condition , we would of helped you somehow if you had contacted us directly , warm regards Daniel

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