The Renewed Store Reviews 194

Very poor customer service!, I can’t believe it!

Tried to buy a PC from Renewed but they wouldn't deliver to Northern Ireland, not even for a fee. Tried another Supplier on Renewed with same result. in the end, got on from eBay.

I believe they have gone into receivership as of last week. ( 1July 2024)

I am so sad to hear this news.
All the staff there provided an excellant service.
I hope everyone who has been made redundant finds alternative employement soon.

Does anybody know if The Renewed store is still.trading ? I have been trying to.contact them without success about a refund ?

Having purchased two laptops previously from The Renewed Store I have had complete trust in them. Purchased another but apart from the order acknowledgement, they are now incommunicado. Website down, phone line dead, no information gleaned about their status.

Ordered a Lenovo Yoga laptop, it arrived in perfect condition, set it all up including all my programes, it was perfect. Battery got low so plugged it in, bloody thing will not charge at all, tried contacting them and their phone line is dead, tried web site and that no longer exists, bunch of rip off merchants

Highly recommended! Laptop refurbished to an excellent standard, arrived quickly and very well packaged. Super friendly and helpful service.

I have just received a Dell Latitude 5590 cannot tell it’s not brand new, very pleased with purchase.

Great service - the laptop looks to be in excellent condition

many thanks

Item exactly as described, arrived extremely well wrapped and on time.

Bought a refurbished lcd screen that was stated as being in fair condition. It is perfect, looks new, completely refurbished so supporting the Circular Economy too.

Even better that it only cost £50 and arrived in just 2 days! Excellent service, would use again.

Delivered on time. Package very well. No issues at all. Love my new monitor.

Mt two gripes are: when I received my new pc , {1}
I could not get onto my wifi because it only allowed access through ethernet cable! in this day and age no-one uses these any more! so I had to go and purchase a wifi dongle which in my opinion should have come with the pc.
{2} my wireless keypad did not work with the pc so I had to go and purchase a new non wireless one, so that I could type instructions when following the install procedure.

once I had done all this! the new desktop pc installed well and I was able to use all components within 2 hours.

Perfect. Next day delivery of a perfectly working reconditioned lap top

All as it should be good product, good service, good price

Great refurbished laptop, battery holds charge a long time and great price. Fast delivery

Removed packing protection to find a Dell laptop in perfect condition. Switched on to find a nearly fully charged battery with instant response from keyboard. Easy to set up and working perfectly. Couldn't have asked for a better item for the price. Thank you.

ZAIN BUTT LONDON Thanks to all staff give me a good service. This company is reliable.

Delivered on time, good quality, no issues in getting it started.

First rate experience. Was reluctant at first as I haven’t ever gone down the refurbished route but I took the plunge on a monitor and so glad I did. Arrived on time, free delivery, beautifully packed up, an extra cable, great value and when I emailed to say thanks had an immediate response. Will definately use again. Fabulous service, before and after. Thank you!