theretailcorrection.com Reviews 124

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction... See more

Rated 4 out of 5 stars

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... See more

Rated 1 out of 5 stars

SCAMMERS Signed up using the $1 for 30 day special Didn’t receive login details Emailed asking why they didn’t provide them with no reply Emailed again a few months later after they had taken... See more

Company replied

Rated 5 out of 5 stars

TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... See more

Company replied

Company details

  1. Footwear Wholesaler

Written by the company

A site where members are treated with direct access to weekly releases of hundreds of previously sold out sneakers and apparel at retail price. In addition, our weekly sneaker raffles provide members with chance access to the most exclusive sneakers out there.


Contact info

3.7

Average

TrustScore 3.5 out of 5

124 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

It’s hard to believe that I got Air…

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.

I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.

April 9, 2026
Unprompted review
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Rated 1 out of 5 stars

0 customer service

0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.

March 5, 2026
Rated 4 out of 5 stars

Legitimate products and valued customer.

I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size and although it took few days for customer service to reply they still did provide me a generous voucher for store credit.

February 27, 2026
Rated 5 out of 5 stars

Very impressed with the store

Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.

January 4, 2026
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Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service: rude and slow. Ordered some items including a hoodie which took over 3 months to arrive. I have to email them multiple times to follow up. They told me that it would be next week then next week, and gave me fake tracking numbers which were not changed for weeks. I asked to cancel and refund twice but they ignored my requests. I got the present for my husband 3 months late. Will never shop here again. Stay away!!!

November 18, 2025
Unprompted review
theretailcorrection.com logo

Reply from theretailcorrection.com

We’re sorry to hear about your experience and understand how frustrating delays can be, especially when an order is intended as a gift.

To clarify, the hoodie in question had already been dispatched and was unfortunately held at customs, which is outside of our control. The tracking number provided was valid and active; however, tracking updates can pause while an item is undergoing customs clearance, which is why it did not show movement for a period of time.

As the order had already been shipped internationally, we were unable to cancel or refund it while it was in transit. We appreciate that this situation caused inconvenience and regret the delay it caused.

We value all customer feedback and are always working to improve communication and delivery expectations.

Rated 5 out of 5 stars

Great Service

Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to this website.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Shit service took forever to post

Shit service took forever to post
I would actually like you to cancel my subscription. Thank you

November 27, 2025
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi there,

Thanks for your feedback. Your order was shipped within the 20 business-day timeframe stated on our website at the time of purchase, though we understand it may have still felt longer than expected. We’re sorry it came across as slow service.

If you’d like to cancel your subscription, please email our team at support@theretailcorrection.com and we’ll take care of it right away.

Thank you for giving us a try, and we appreciate the feedback

Rated 1 out of 5 stars

I ordered a pair of shoes and paid for…

I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me they are still trying to find a size 9.5 that ive already paid for and dont have it yet whats the point of putting the sizes up you pay for and they dont even have the shoes just taking peoples money to fund other shit i messaged them to ask where they are and no one replies or even helps i better get them before Christmas time

November 24, 2025
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Rated 1 out of 5 stars

16 weeks and STILL WAITING for our order.

It has been 16 weeks since placing our order, and we are still waiting to receive our purchase. We have contacted Retail Correction via email on multiple occasions, only to receive noncommittal or ambiguous replies, promises of a dispatch "next week" or simply no reply at all. This company has taken my 15 year old's hard-earned savings without any effort made to rectify their error, and the lack of communication or action is disgraceful. STILL WAITING.

November 7, 2025
Unprompted review
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi there,

Thank you for reaching out, and I’m really sorry for the frustration this situation has caused.

To clarify what happened — the original parcel was lost by Australia Post, and we weren’t aware of the issue until you notified us that it hadn’t arrived. As soon as we knew, we began sourcing a replacement pair for you, which can take some time depending on availability.

We fully understand how disappointing the delay and communication issues have been, and we take responsibility for that.

However, after this review was posted, we made the decision to cancel and refund the order in full, as we didn’t want to keep you waiting any longer or add to the frustration. That refund has now been processed, and no further action is required from your side.

We genuinely apologise that your experience wasn’t what it should have been, and we appreciate your patience throughout the process.

If there’s anything else we can assist with, please let us know.

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS
Signed up using the $1 for 30 day special
Didn’t receive login details
Emailed asking why they didn’t provide them with no reply
Emailed again a few months later after they had taken 3 monthly subscription payments out only to receive a disheartening response saying they couldn’t refund me but could offer me a credit.
Be very careful when dealing with slippery slimey companies like this

September 1, 2025
Unprompted review
theretailcorrection.com logo

Reply from theretailcorrection.com

Hi there,

We’re sorry to hear about your experience, but this review isn’t accurate. When you signed up, an account activation email was automatically sent — it may have ended up in your spam or junk folder. Every member receives the same link to activate their account upon joining.

It’s also important to note that memberships are subscription-based and renew automatically unless cancelled. We didn’t receive any cancellation request from you before the renewal charges. You could have contacted our support team at any time for help, and we would have been happy to assist.

We always act fairly and transparently with all members, and your situation was handled according to our standard policy.

— The Retail Correction Team

Rated 4 out of 5 stars

Long wait for order

The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes it can take at least 3weeks or even more to arrive if ordered in Australia. Paying 30$ a month can be too much if not a collector or an enthusiast. Also, for some items that are pretty rare are limited to certain sizes. Stocks sold quick but not like in Nike online stores that get sold within 1minute. Still, I recommend copping in the bag all items as many of them don't get restock + a very long wait.

September 29, 2025
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Rated 3 out of 5 stars

Great service

Great service, love how I can get older drops for retail n what not but ordered a month ago and one of my items still haven’t been dispatched

September 1, 2025
Rated 5 out of 5 stars

It's worth the waiting!

I've bought 4 times, none of them I've had any single issue with the items bought. Some people complain about their delivery time but that's shadowed when they charge fair prices for what they sale.
One thing I'd suggest is a bit more love when it comes to size availability for certain pieces of apparel!
And bring back the Yeezy Gap Dove hoodie!!!

June 27, 2025
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Rated 5 out of 5 stars

Great store!

I recently had a small issue with my order, but the team did a great job and helped me resolve it. I’ve been a happy customer for a while and will definitely continue shopping here. Highly recommend!

June 9, 2025
Rated 5 out of 5 stars

5 STARS FOR THE RETAIL CORRECTION!

i have placed a few orders with the retail correction and i can honestly say its been a great and smooth experience. the prices are very good and there’s a wide variety of products for everyone. the monthly fee is so worth it and i’ll definitely be keeping my subscription for a long time.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company with great retail deals. Supportive staff who are prompt in replying to any questions or concerns.

June 3, 2025
Unprompted review

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