While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Manufacturer and retailer of hot tubs. Includes testimonials and guide to the spas available.
2.9
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not trustworthy at all. Customer service is the worst- very rude. And...now they are going out of business. Shocker. I feel bad for all of us that had warranties on our swim spas that now don't.
I purchased a top of the line Hot Tub (Manhattan) took delivery on 7/21 and found many flaws, poor quality control. Poor customer service, wait times are ridiculously long and if your lucky you will get someone who’s knowledgeable about their product ,was transferred to a supervisor had to leave a message, never got a call back. Same experience with the salesman , left a message,no response. Bottom line, not worth the 20k price tag, and would strongly recommend looking elsewhere.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
