I am interstate, and the guys at the Rock Inn are always super responsive to emails. They are super friendly, great to deal with, and their pricing is amongst the best. Shipping is incredibly quick fr... See more
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All the Staff were So honest and helpful..Leigh, Jamie, Jackson.Answered every question..No hesitation very friendly guys..From Melbourne parcel wrapped securely..signature on delivery even Aust Post... See more
Dealing with a specialist you get to feel comfortable with prices and assessments alike because even though there business needs to make profit to survive they have a pretty grounded opinion on what... See more
Jackson is the most awesomest dude, and can make you play better just by glancing at your guitar. He’s a bloody sensei at music, and the smiling’est guitarist in Australia. We all should be more like... See more
Company details
Information provided by various external sources
Perth's best range of new & used electric guitars, valve amps, effects. Gibson, Fender, Maton, Orange, Vox, Strymon, Victory, Reverend, Duesenberg, Rickenbacker and more!
Contact info
762 Beaufort Street, 6050, Mount Lawley, Australia
- 0893718822
- shop@therockinn.com
- therockinn.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service, over the phone, in store and online. Made my online pre order super smooth, and let me know as soon as it was ready. They even knew my order as I walked in the door! Not to mention the eye boggling amount of gear they have there. 5 stars.
September 3, 2023
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The Rock Inn rocks !
The guys at The Rock Inn processed my online order fast and got my item posted in the mail the following day...My item was very well packed, and arrived at my home within 2 days...I don't get into their store as often as I'd like, because of how far away I live, but I've been in there before and they have some very cool stuff in there...
August 31, 2023
Great guitars great service
Have bought more than a few high end guitars online from these guys and to my wifes dismay will probably continue to do so. Great friendly service, great packaging and safe shipping
August 30, 2023
Reply from The Rock Inn
Hi David,
Thanks for taking the time to leave us a review. It's always a pleasure to help you and we thank you for your continued business.
Kind regards,
Curtis
Good Guitar Shop
Service is prompt, friendly and accurate, callbacks are timely. What more can you ask for from a store.
August 25, 2023
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Excellent equipment & service provider.
This is a very efficient and organised company, always offering a great range of quality instruments and accessories. Always at very competitive prices, with some of the best customer service and product knowledge to assist in making that special purchase.
I have been a ongoing customer at the Rock Inn since 2008.
August 22, 2023
Rock on!
Buying a guitar from interstate, unplayed was a breeze and the after sales service from the guys has been excellent
July 31, 2023
Reply from The Rock Inn
Hey Todd,
Thanks for taking the time to leave us a review. I'm so happy that you love your new guitar! Let me know if there's anything else we can do for you in the future.
Kind regards,
Curtis
A great experience
I live in Melbourne and I was able to buy a guitar on line. The staff were very helpful, and the guitar was sent very quickly. I highly recommend The Rock Inn.
August 15, 2023
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Great communication
Great communication, fast easy transaction with fast delivery. Nice guitar. Thanks guys.
August 11, 2023
Reply from The Rock Inn
Hi David,
Thanks so much for the review! It's always a pleasure dealing with you and we're very grateful for your ongoing business. Until next time...
Kind regards,
Curtis
Very helpful
July 28, 2023
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Great business always.
Always great doing business with The Rock Inn. Very courteous, and prompt in any dealing I have had over the years. I have sold and bought guitars for years, and always a good transaction. They always seem to have an item I am looking for too. Whether it's a Gibson Les Paul Custom, an Hawaiian Ukulele or a Ukulele Banjo, they seem to have everything. Highly recommended.
July 24, 2023
Excellent service and awesome vibe
July 20, 2023
Good price on secondhand product
Good price on secondhand product, quick delivery, well packaged etc
July 12, 2023
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Sales person gave a complete accurate…
Sales person gave a complete accurate and honest description of the product over the phone , the whole experience of purchasing over the phone , unseen was first class.
July 17, 2023
Honest and knowledgeable staff that can…
Honest and knowledgeable staff that can be trusted to handle my prized possessions. Have used them to buy as well as to sell.
July 17, 2023
Brilliant customer service.
My email enquires were answered straight away and they sent the product immediately so it was received before my husbands birthday. I was so impressed Thankyou so much!! Great customer service!!
July 13, 2023
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