Fast delivery and good communication. Unfortunately one bulb was smashed when I opened the package but Alan replied swiftly and sent me a replacement. A week or so later one of the burners just stoppe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve now ordered a few items through the Scented Candle Store as it is all so effortlessly easy to do. Great communication with updates and speedy service. Thank you 🤩
Ordering was easy ,quick delivery and unfortunately one item was damaged but after emailing Alan a replacement was sent out promptly. Normally I use my consultant Wendy Smart to order but on the flash... See more
Arrived sooner than expected, 5-10 day window given for delivery. Arrived on day 3. Very impressed. Will definitely use again. Products amazing and great value when buying in bulk. Would have li... See more
Company details
Written by the company
The Scented Candle Store are independent Scentsy Fragrance Consultants, helping you fill your home with beautiful, long-lasting fragrance. From stylish warmers and wax bars to diffusers, oils and gifts, we’re here to make your home feel cosy, welcoming and uniquely “you”. We pride ourselves on friendly, personal service, honest advice and clear communication from order to delivery. Whether you’re treating yourself, shopping for a gift or building your wax stash through our VIP offers, we’re always on hand to help you choose the right scents and answer any questions. Every order means a lot to us, and we work hard to ensure a smooth, reliable experience every time you shop with The Scented Candle Store.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service throughout
I’ve now ordered a few items through the Scented Candle Store as it is all so effortlessly easy to do.
Great communication with updates and speedy service.
Thank you 🤩
Fast delivery and good communication
Fast delivery and good communication. Unfortunately one bulb was smashed when I opened the package but Alan replied swiftly and sent me a replacement. A week or so later one of the burners just stopped working and again a replacement was sent out very quickly with no problems or questions. Would highly recommend. Thank you very much for your help.
Great product availability & delivered…
Great product availability & delivered quickly!
Prompt service with regular updates
Very happy always very fast delivery
Very happy always very fast delivery,
Would recommend
Really good service and good price
Really good service and good price. Will definitely order from this company again
Easy ordering online
Easy ordering online. Loved all my products and the delivery was very fast and well packaged. Will definitely be ordering again
Ordering was easy ,quick delivery and…
Ordering was easy ,quick delivery and unfortunately one item was damaged but after emailing Alan a replacement was sent out promptly. Normally I use my consultant Wendy Smart to order but on the flash sales you do your own ordering. This was a first and great experience.
Been ordering scentsy via the scented…
Been ordering scentsy via the scented candle store for a while now. Really professional service and fast turn around, wouldn't use anyone else 🙂
When I had a query regarding delivery…
When I had a query regarding delivery they were very helpful, very quick to get back to me and super polite!
As described arrived on time good…
As described arrived on time good product.Will buy off site again
Easy to order quick to arrive very well…
Easy to order quick to arrive very well packed very pleased with purchase
Always great products & excellent…
Always great products & excellent delivery service. Thank you
I am so please with my purchases and…
I am so please with my purchases and how quick they were delivered. Thank you do much
CON…
When i received sensory waxes the seal from them were missing and there was no smell at all from the bars
Xmas Scentsy Wax Melts my purchase from…
I am very happy with my purchase from Scentsy..over the last couple of years I have tried many other wax melts but nothing compares to the Scentsy melts. By far a much better quality product and lasts a good few days. My home will smell gorgeous at Xmas! 😊
Delivered this morning blew as soon as…
Delivered this morning blew as soon as it was plugged in!!!
Not great experience up to now
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








