I originally used one email and then used a different one, this was my mistake and it was flagged, but when I contacted the support team they were there to help me get everything worked out and I am b... See more
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Each time you contact the company, you got a different person and you get the same computer driven generalized response that is not helpful. I am receiving only women from far away such as Ohio and... See more
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I signed up on your Dating site, but unfortunately, the town that I live in is very tiny so I chose the next Town over which is much bigger. After I paid for my membership, I went in and looked and lo... See more
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Had a couple of issues getting my account set up. The Customer Support team were always prompt to reply and helped me get the issue resolved in a timely manner. And always very kind with the process.... See more
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Company details
About Sequel
Written by the company
Real Connections for the 50+ Collective
Your Story Isn’t Over. It’s Just Finding Its Perfect Second Act.
Sequel is a dating app designed for the 50+ collective. We live by the idea that you don’t need more matches, you need the right conversation. Sequel is the perfect intersection of simplicity, deep connections and user safety.
Why Mature Adults Choose Sequel:
- Human-Centric Moderation: We don’t just moderate, we curate. Every profile undergoes a dual-layered verification process combining advanced AI with the most sophisticated tool available: the human eye.
- Zero-Tolerance for Fakes: We maintain a strict policy against AI-generated photos, synthetic content, and deceptive profiles. At Sequel, you interact with real and vibrant individuals.
- Intentional Connections: Whether you are seeking a long-term relationship, marriage, deep friendship, or simple companionship, our platform ensures you meet people aligned with your specific pace and values.
- Privacy as a Luxury: Your data is protected by TLS 1.2/1.3 protocols and enterprise-grade Cloudflare security. Profiles are shielded from the public web and are only visible to registered, verified members.
- Sophisticated Discovery: Move beyond basic bios. Explore interests, from vintage cinema to travel destinations, using a refined search engine with customisable parameters.
Our Social Mission
We provide a space free from the deception and risks often found in the digital dating world. By filtering out the noise, we make room for what actually matters: real conversations and genuine chemistry.
Live your way. Find your Sequel.
Register now at thesequelapp.com
Contact info
Every story deserves a Sequel
4.3
Excellent
51 reviews
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Fixed my problem quickly and easily.
Fixed my problem quickly and easily.
April 6, 2026
Unprompted review
Reply from Sequel
Dear Keith,
We're happy to hear that we resolved your issue without any difficulty. Thank you for your positive feedback. We really appreciate it!
Reply from Sequel
Dear Keith,
We're happy to hear that you were satisfied with our services. We really appreciate your positive feedback!
Team was helpful
Team was helpful, but the premium plan I signed up for indicated unlimited chats but didn’t clarify I needed a mutual match first. That should be explained to potential customers first. Misleading
April 6, 2026
Reply from Sequel
Dear Customer!
We appreciate your feedback and are glad the team was helpful. We're sorry the unlimited chat feature wasn't clear. We will review how this is explained to avoid confusion for potential customers in the future.
The Support was immediate and very…
The Support was immediate and very helpful, even on Easter Sunday. Reach out if you have any issues or questions!
April 5, 2026
Reply from Sequel
Dear Customer!
We're happy to hear that our support was helpful and immediate, even on Easter Sunday. We appreciate you recommending that others reach out with questions!
waste of time.
I am in Australia. I found the site was a little difficult to negotiate. On first signing up, there were a few profiles near me, but on further investigation, all these profiles disappeared, and I was constantly getting "No results found." I changed my location, (with difficulty) to two major cities, and still got "No results found". I contacted their help line, and after explaining the situation, was offered a 50% refund, which I was reasonably happy to accept. I note there are many profiles in the US, but apparently, none in Australia.
I have since found several profiles in Melbourne and Sydney, but now I must buy “credits” to contact them. Even though my account says “unlimited chatting.”
April 3, 2026
Unprompted review
Reply from Sequel
Dear Brian,
Thank you for taking the time to share your experience.
We’re sorry to hear that you encountered difficulties while using the platform. Search results can vary depending on several factors, including profile settings, selected filters, and location preferences. Adjusting these parameters may sometimes temporarily affect the number of profiles displayed in search results.
Regarding communication features, different account types may include different messaging options. Some interactions on the platform may require credits depending on the specific feature being used, while other communication tools may be included within certain subscription plans. If there is any confusion regarding the features available on your account, our Support Team would be happy to review this with you and provide clarification.
We’re glad to hear that our Support Team was able to assist you and reach a partial refund resolution, and we appreciate your understanding.
If you would like us to take another look at your account or help clarify how the messaging features work, please feel free to contact us.
Reply from Sequel
Dear Customer!
We're glad to hear you're enjoying your time on our site.
If you have any questions, you can reach us at any time. We'll be happy to help you.
Prompt response and immediate…
Prompt response and immediate resolution to my questions. This is so rare with other companies that half the time you can't even reach. Thank you.! I hope I have as much success with a match, :-)
March 30, 2026
Unprompted review
Reply from Sequel
Dear Suzi,
We appreciate you taking the time to leave us this great review. We're happy to hear that our promptness and accessibility were helpful. We wish you all the best in finding a match!
Great service
March 29, 2026
Reply from Sequel
Dear Customer!
We're glad to hear you're enjoying your time on our site.
If you have any questions, you can reach us at any time. We'll be happy to help you.
Katie made the whole process very easy…
Katie made the whole process very easy and took care of the problem in short order would recommend
March 28, 2026
Reply from Sequel
Dear Customer!
We're happy to hear that the process was easy and the problem was taken care of quickly. We appreciate your recommendation and thank you for your feedback!
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