The Sewing Studio Reviews 274

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, particularly the fabrics, and appreciate the wide selection available. Many consumers highlight the ease of ordering online and the prompt, reliable delivery service, often noting that items arrive quickly and are well-packaged. The overall service is frequently described as exceptional, with people commending the helpful and pleasant staff. Reviewers also appreciate the informative demonstration videos and detailed product descriptions that aid in their purchasing decisions. The efficiency of the shipping process, with orders often fulfilled the same day, is a recurring positive point.

What people talk about most

Product

Users describe positive interactions with product. Customers are delighted with the quality of sewing... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of fabrics,... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast dispatch and delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Found your site by accident when watching UTube demos of sewing/embroidery machines. Liked the clear well explained videos which helped me making informed decisions followed up with direct on line con... See more

Rated 5 out of 5 stars

Love quilting, but hadn't picked up any fabric for some time. Decided on jelly roll so tried ordering from different companies. The only one who had one was Sewing Studio. Bought Tuesday received Fri... See more

Rated 5 out of 5 stars

This company is great, l chased up an order which seemed to be taking a while. They contacted me back straight away and got the order out by next post. A couple of things were unavailable however they... See more

Rated 5 out of 5 stars

I’ve ordered and received material for several years from the sewing studio. The service is always reliable and arrival of goods prompt and well packaged. The team also provides helpful videos on... See more


Company details

  1. Sewing Machine Store
  2. Electronics Store
  3. Fabric Store
  4. Hobby Store
  5. Sewing Machine Repair Service
  6. Sewing Shop

Written by the company

At The Sewing Studio, we’re passionate about fabrics, creativity, and our wonderful sewing community. Based in Cornwall, we’ve been helping crafters, quilters, and dressmakers across the UK (and beyond!) find the perfect fabric, thread, or sewing machine for over 25 years. We stock one of the widest selections of high-quality quilting cottons, including beloved brands like Moda, Makower, and Ruby Star Society, as well as the latest sewing machines from Brother and Janome. Whether you’re a seasoned stitcher or just starting out, we’re here to inspire and support your sewing journey. Our friendly team is made up of fabric lovers and sewing experts, always ready to help with advice, inspiration, or just a chat about your next project. We’re proud to offer fast, reliable delivery and a customer experience that’s as smooth as a perfectly pressed seam.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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Replied to 25% of negative reviews

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Rated 4 out of 5 stars

Fast response after a mistake

I was quickly sent my order but there was a wrong colour for one fabric and I received a quick response to my message re the mistake and received the correct material the next day .

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Prompt Delivery

Just found you online, ordered 3 X 2.5mt fabrics for a quilting project I am doing, they arrived very quickly which I was delighted about, not all online shops ship so promptly. I will definitely use again. Thank you.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, down to earth advice and help from Anna when choosing and trying out my new machine- and all other staff very friendly too!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

This company was great to deal with.

This company was great to deal with. I spoke with them in the morning and the machine I wanted was shipped out on the same day. It arrived well packaged and in good order. I will definitely shop with The Sewing Studio again.

April 7, 2026
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Rated 5 out of 5 stars

Nothing is too much trouble

Nothing is too much trouble. I wanted to see how another fabric fitted in with my main purchase and the ladies were very happy to have a look to see before I bought the fabric.
This is the level of service I am used to, they are ALWAYS this good.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good fabric, good customer service

Website is easy to use and so much to pick from. It was easy to find the type of material I wanted. When my order was unfortunately not going to be fulfilled to the amount I had bought, I received and very polite phone call to let me know one piece was going to be 10cm short and I would be fully refunded that amount. I accepted and the order arrived quickly. The fabrics was beautiful and good quality. Have purchased from here again.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great range of quality fabrics

The Sewing Studio has a great range of fabrics in a fantastic variety of formats. I've bought yardage and precuts and they always arrive in good condition. Their prices are comparable to other fabric stores online but their range is better. If I want a quality jelly roll or layer cake for a special project I go to the Sewing Studio.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered my new machine just before…

I ordered my new machine just before 3pm and received it at lunchtime the following day. A great price and brilliant service. I then ordered some extra feet for the machine but made a slight mistake which I realised immediately after my order was confirmed. I rang up and received brilliant service from a friendly member of staff who amended my order appropriately. Brilliant thank you.

April 4, 2026
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Rated 5 out of 5 stars

Excellent experience

Excellent experience. I am new to sewing and was looking forward to purchasing my first machine. This companies description of the machines and the linked videos really helped me. I ordered the Janome 230DC, delivery came next day. Perfect. Will certainly purchase from this company again.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Superb all round.

The range of fabrics is excellent as are the prices - often cheaper than eBay stores. Delivery is quick. Queries are dealt with in a professional but friendly manner. This is my Go-To fabric shop. (I bought my sewing machine there too)

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Always so professional

Always so professional, friendly and informative. I so wish they weren’t 250 miles away!! But internet and phone services always excellent.

April 4, 2026
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Rated 5 out of 5 stars

I was needing advice on sewing machines.

I was needing advice on sewing machines and Jenny was brilliant with her approach. I was listened to, what my needs were and which machine was best for what I needed and within my budget. I felt confident in the choice I made, didn't feel rushed and know that if I need follow on information, I have someone to contact. Thank you.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of all things sewing

Great selection of all things sewing. Love the fabrics and pre-cut packs and The sewing studio seems to have the latest designs and fabrics before other retailers. The price is competitive and delivery is exemplary. After buying fabrics and supplies from other sellers, I’m very happy to have found a good retailer who focuses on customers. Thank you the sewing studio.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

One of the fabrics I ordered was out of stock they immediately contacted me to select a replacement. I said I was happy for them to choose a replacement as long as it blended with my other fat quarters. Their choice was perfect and delivery was quick . I recommend Sewing studio to all my quilting friends

March 31, 2026
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Rated 5 out of 5 stars

Excellent Products, Service and Advice!

The staff were friendly, welcoming and extremely knowledgable, as always! They demonstrated the machine I was interested in and offered valuable tips and advice for both the machine and the additional accessories and haberdashery required to complete successful projects. The service as usual was second to none.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

One extremely happy shopper here

One extremely happy shopper here. Really fast turnaround and the material I bought is brilliant – exactly as was promised and came beautifully packaged. Will most certainly be buying from here again.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quick delivery

I bought the Deal if the Week and it was excellent value. I was disappointed I could not buy the pack of fabric I wanted but my call to the studio was answered and a lovely, friendly person explained why my choice was not available. Delivery was a bit expensive but was super easy and everything was really nicely packaged. Express care had been taken to keep a book I’d ordered in good condition which was really nice to see. I’d definitely recommend and will use them sgain.

March 26, 2026
Unprompted review

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