The Shirt Bar Reviews 

258
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company and its offerings. Customers frequently praise the friendly and helpful staff members who provide exceptionally patient assistance, great recommendations, and expert advice on clothing selection. Consumers also love the comfortable fabric quality, noting that the shirts fit true to size and are perfect for daily wear in warm climates. Some people were dissatisfied with online purchases, mentioning sizing inconsistencies compared to in-store items or disappointing quality after a couple of washes. Other shoppers noted concerns about potential package safety issues during delivery or the necessity to exchange items for a better fit.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfortable wear. Consumers frequently praise... See more

Staff

Reviewers highlight positive aspects of staff, praising their friendly, professional, and patient approach.... See more

Quality

Customers consistently note positive experiences with quality, praising the comfortable bamboo material and... See more

Service

People report positive experiences with service, highlighting exceptional professionalism and friendliness... See more

User experience

Consumers find user experience to be very positive, highlighting professional and personalised service at the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Organic Pima Cotton polo tees here. The fabric falls well and feels well on the skin. Would recommend even in this tropical country. The sales ladies at the VivoCity outlet are also very helpful... See more

Company replied

Rated 5 out of 5 stars

Friendly and patient sales staff. The sales lady was very helpful and patient in helping me find the right size which can fit me comfortably. The bamboo material shirt was very comfortable. Will be ba... See more

Company replied

Rated 5 out of 5 stars

Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!

Company replied

Rated 5 out of 5 stars

Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Written by the company

As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(258)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pretty good experience buying suit at…

Pretty good experience buying suit at vivo. Had what I needed and effective help for getting what I needed

June 16, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Congshi, thank you for taking time to share your feedback and wonderful experience with us again😊! We are very happy to know that you had a wonderful shopping experience buying your suit with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon😊.

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Rated 5 out of 5 stars

Very helpful and attentive service

Very helpful and attentive service.
Thank you so much😀
Joanna from New Zealand

June 14, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Joanna, thank you for taking time to share your feedback and wonderful experience with us again😊! We are very happy to know that you had a wonderful shopping experience us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you on from our online store www.theshirtbar.co 😀

Rated 5 out of 5 stars

Good service

Quick and efficient

June 7, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Yan Jun, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a fantastic shopping experience us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Always able to get great shirts here!

Always able to get great shirts here for every occasion! The staff are always helpful and accommodating to find the right sizes.

April 26, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Yueri, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Very helpful and attentive service

Very helpful and attentive service by Ms Onie at Isetan Scotts! She gave helpful advice and was very patient as we went through various designs and sizes! The materials are different from the typical run of the mill brands. We especially love the wrinkle free material which will definitely come in handy for long work days and even overseas work trips.

April 20, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Priscilla, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

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Rated 5 out of 5 stars

Helpful

Oni was very helpful and picked shirts for my size.

April 19, 2025
Unprompted review
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Reply from The Shirt Bar

Hi TT, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Great quality and many choices now…

Great quality and many choices now compared to years ago

April 11, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Shamsul Ismail, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassadors. We'll definitely pass your kind words to the them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Excellent Shirt Bought with Great Service

I was shopping for a business shirt at ISETAN Shaw House and came across The Shirt Bar boutique, where I was attentively served by a very helpful and friendly lady, Ms. Onie.

TSB has a comprehensive range of shirts meeting both business and casual needs. The quality and price of the garments on offer are very good and reasonably priced.

I am happy with my purchase and the service that was rendered to me, and will patronise this shop again without hesitation. Highly recommended!

April 10, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Billy, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Nice shirts

Nice shirts

Shirts are nice

April 4, 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi, thank you for taking time to share your feedback and wonderful experience with us 😊! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

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Rated 5 out of 5 stars

Excellent service by Onie

Excellent service by Onie! Thanks.

April 4, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Kelvin, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador, Onie. We'll definitely pass your kind words to her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Very good customer service

Bought a shirt online. Had the correct street address, but one digit off on the zip code. I emailed TSB to let them know about the error. The package was correctly delivered, and they messaged me on WhatsApp that day to confirm that I received.

January 15, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Gene, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our team! We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Recently got their Italian fabric…

Recently got their Italian fabric shirts love the design and quality of material. Pricy but imo worth every penny as given my size it’s really hard to find nice fitting shirts that don’t require custom tailoring.

January 5, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Dalton, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

I love the Bamboo material shirts!

January 5, 2025
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Adrian, thank you for taking time to share your feedback and wonderful experience with us 😊! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

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Rated 5 out of 5 stars

Great fabric selection and excellent…

Great fabric selection and excellent fit , good customer service . Definitely recommend this place

January 5, 2025
Unprompted review
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Reply from The Shirt Bar

Hi Aveen, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Efficient and polite service.

Efficient and polite service.

December 31, 2024
Unprompted review
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Reply from The Shirt Bar

Hi NICHOLAS, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassador. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

Rated 5 out of 5 stars

Nice outlet at Jewel which is my go to…

Nice outlet at Jewel which is my go to store. Agnes is patient and very service orientated.

Nice clothes and comfortable fabric which is the most important.

December 31, 2024
Unprompted review
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Reply from The Shirt Bar

Hi Ryan, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Product Review

Agnes at Jewel Changi outlet gave good advice on the kind of clothes which I ahould wear, in particular the bamboo flexi waist pants and bamboo shirts. Good products and service!

December 30, 2024
Unprompted review
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Reply from The Shirt Bar

Hi GF Teng, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Agnes. We'll definitely pass your kind words to the her. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

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Rated 5 out of 5 stars

From the Vivo team:

From the Vivo team:
Excellent guys and very professional. Treated well and the shirts were very good with fitting. Highly recommended store

December 22, 2024
Unprompted review
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Reply from The Shirt Bar

Hi Africa, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador. We'll definitely pass your kind words to the them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Amazing staff

Amazing staff!
Amazing “stuff”!

Mr. Haron was patient and suggested what would fit best!
Highly recommended to pay a visit for the best fit and experience.

December 15, 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Dheeraj, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Haron. We'll definitely pass your kind words to the him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the attention we put into the details, quality, comfort and fit of our products. We are truly grateful for your support, and we look forward to serving you again soon 🙏🏻.

Rated 5 out of 5 stars

Very good service and friendly sales…

Very good service and friendly sales staff. Patient and polite. Pleasure shopping at the Wheelock Place store.

December 15, 2024
Unprompted review
The Shirt Bar logo

Reply from The Shirt Bar

Hi Patrick, thank you for taking time to share your wonderful experience with us 😊! We are very happy to know that you had a great shopping experience with our brand ambassadors. We'll definitely pass your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻

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