Great Organic Pima Cotton polo tees here. The fabric falls well and feels well on the skin. Would recommend even in this tropical country. The sales ladies at the VivoCity outlet are also very helpful... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Friendly and patient sales staff. The sales lady was very helpful and patient in helping me find the right size which can fit me comfortably. The bamboo material shirt was very comfortable. Will be ba... See more
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Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!
Company replied
Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more
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Company details
Written by the company
As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.
Contact info
10 KAKI BUKIT PLACE, 416188, SINGAPORE, Singapore
- +65 67130303
- wecare@theshirtbar.co
- theshirtbar.co
4.9
Excellent
258 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience buying shirts and chinos
The guys were very helpful in helping me get fitted and in suggesting combinations of shirts and pants. The quality of the shirts was great - could feel the difference when I wore back my own! Thanks Hamzah and team!
November 24, 2022
Unprompted review
Reply from The Shirt Bar
Dear Parth, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Hamzah and team. We'll make sure to pass on your kind words to them! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
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Fast and responsive customer service…
Fast and responsive customer service team. I even got a sneek preview of my 11.11 purchase on the day itself before it was promptly delivered to me the next day!
Realised one of the purchase was not ideal, and the customer service agent promptly assisted to make a change at physical store!
This is what i call tip top customer service! WELL DONE!
November 11, 2022
Unprompted review
Reply from The Shirt Bar
Hi KQ, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
Quality of shirt - bad wrinkles
The last few shirts i has bought, 2 of them had bad wrinkles even after ironing. So far the shirts i had bought from the shirt bar isnt that bad ( even though it is not easy iron / wrinkle free )
September 4, 2022
Unprompted review
Reply from The Shirt Bar
Dear Jeremy,
Thank you for your feedback.
We would like to share with you that the shirts you purchased from us are probably 100% cotton shirts and are of finer yarns and fabrics. The good part about it and why you might have chosen them is because they are more breathable compared to synthetic fabrics and nice to the touch. However, the trade-off is that it is the characteristic of cotton to crease. Also, the finer the fabric, the nicer the hand feel but the easier it is to crease.
We would also like to take this opportunity to introduce you to our wrinkle free range and our Eco-ol bamboo collection, now knowing that wrinkle resistance is a big concern for you.
Thank you very much for your support and we look forward to serving you again. If we can help you in any way, please feel free to reach out to us at wecare@the-shirt-bar.com.
5 star shopping experience, couldn't ask for more
Fantastic online process, seamless payment and delivery, brilliant packaging and the handwritten card was the icing on top. Thank you Shirt Bar for setting the bar high!
October 31, 2022
Unprompted review
Reply from The Shirt Bar
Hi Peter, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products and services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
The shirts were thoughtfully presented…
The shirts were thoughtfully presented when they arrived in a box.The qualities of the shirts are great and comfortable. Would be even better if there were more classic cuts in the long sleeve shirts
October 24, 2022
Unprompted review
Reply from The Shirt Bar
Hi Jenny, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We've noted your feedback regarding increasing more designs for the classic fit shirts and will definitely forward it to our merchandising team. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe!
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Excellent material & design
July 25, 2022
Unprompted review
Reply from The Shirt Bar
Dear Christopher, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you love our products! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
The service rendered by Haron was 10/10!
The service rendered by Haron was 10/10! Despite the shop was managed by one staff only, Aharon delivered the best that he could and did not short change any customers. Will definitely come back again to make my purchase at The Shirt Bar at Suntec City! Thank you Haron!
June 14, 2022
Unprompted review
Reply from The Shirt Bar
Dear Leon, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Haron. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Wonderful shop and genuine clothes
Clothes are well made it. We been in the shop all afternoon and bought everything we wanted. Cynthia is very professional and helpful was pleasure to do business with. Mehdi &Yamil
June 4, 2022
Unprompted review
Reply from The Shirt Bar
Dear Edi, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Cynthia. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Incredible customer service, a rarity in Singapore
I'e purchased many items from them in their retail store but never online. The first time I did so, I emailed them to enquire about the delivery packaging. Upon finding out that the shirt was meant to be a birthday gift, the customer support staff not only offered to pack the shirt in a box (as opposed to simply clear plastic), but also went the extra mile to provide a handwritten card with my personalised message. He/she then took a photo of the final package and sent it to me before mailing the item. EXCELLENT customer support! I was so touched by their sincerity and I highly recommend The Shirt Bar.
May 26, 2022
Unprompted review
Reply from The Shirt Bar
Dear GL, thank you so much for the lovely review! We are very happy to know that you've had a wonderful shopping experience with us and that you love our services and packaging! We really appreciate you taking time to write this review. Thank you for your support and we look forward to serving you again soon.🥰
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Super Customer Service!
Super easy to order, and super fast in delivery. I'd only expected to receive the package after about a week, but 'The Shirt Bar' immediately communicated with me, and i got my items within 2 days! Super efficient, and everything was packed in order. The package also included a hand-written card, and that was a nice gesture too. Great job!
May 6, 2022
Unprompted review
Reply from The Shirt Bar
Dear Daniel, thank you so much for taking the time to leave us this review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our services. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Excellent sale staff
Very patient, helpful and knowledgeable staff. Able to make excellent product recommendations according to our needs.
Very good design, material quality and workmanship.
April 8, 2022
Unprompted review
Reply from The Shirt Bar
Dear Aik Beng, thank you so much for taking the time to leave us this review! 🥰 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Best Experience
The delivery of the curated box is extremely fast. The box is well prepped. Very nice design, feels premium. The quality of clothes are supreme. This is a good business idea
March 29, 2022
Unprompted review
Reply from The Shirt Bar
Dear Rui Yang, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our products and services! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Very fast shipment
Very fast shipment. Quality of the material is outstanding. It would be better if more colors are available for polo shirt.
December 20, 2021
Unprompted review
Reply from The Shirt Bar
Dear Motohiro, thank you for taking time to write us this very lovely review! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. We will have a few more new colour of polo t-shirts available earlier next year. Do visit our website and / or boutiques to take a look 😊
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shirt was nice & comfy
shirt was nice & comfy. delivery was fast. item came nicely wrapped.
December 5, 2021
Unprompted review
Reply from The Shirt Bar
Dear Irene, thank you so much for taking the time to leave us this review! We're delighted to know that you've had a wonderful shopping experience with us and that you love our shirt. 🥰 We are also happy to hear that you love our packaging too! Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Best Service You Can Find
Honestly this is one of the best services you could find. The clothes are excellent and the service both personal and professional. The stuff has to be air freighted to me in Australia but it arrives quickly and with first class packaging. I can't rate them highly enough.
December 5, 2021
Unprompted review
Reply from The Shirt Bar
Dear Mark, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our products and services! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Reply from The Shirt Bar
Dear Aron, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Thanks Shane
Thanks Shane, for helping me pick a fitting shirt just now and explaining to me the difference between the slim and classic fit. Will definitely visit the store (Tangs Orchard) for future needs.
September 17, 2021
Unprompted review
Reply from The Shirt Bar
Dear H W Kuah, thank you so much for taking the time to leave us this review! 😊 We're very happy to know that our brand ambassador Shane was able to assist you. We will make sure to pass on your kind words. Thank you for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
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Bought pants at The Shirt Bar (Isetan…
My husband bought pants at The Shirt Bar (Isetan Scotts). Lilian was very helpful and attentive to our needs. She explained well. Thumbs up to her.
September 14, 2021
Unprompted review
Reply from The Shirt Bar
Dear Vivienne, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to know that you’ve had a wonderful shopping experience with our brand ambassador, Lilian. We will make sure to pass on your kind words to her. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
As always
As always, The Shirt Bar excelled.
Oscar helped me with the ordering, the shipment reached me before time, and the item was fantastic.
September 5, 2021
Unprompted review
Reply from The Shirt Bar
Dear Probir Das, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to know that you've had a wonderful shopping experience with us and that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We will also let Oscar know that you really appreciate his help. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
The T shirt we received was under my…
The T shirt we received was under my expectation.
August 15, 2021
Unprompted review
Reply from The Shirt Bar
Dear Xiaomiao, thank you for your feedback. We are very sorry to hear that the t-shirt was under your expectation. We will always welcome you back to our boutiques for any exchanges. Alternatively, feel free to email us at wecare@the-shirt-bar.com and we will assist you in any way we can. We really appreciate you taking the time to leave us a feedback and we hope to serve you again soon. Meanwhile, take care and stay safe! 🙏
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