Great Organic Pima Cotton polo tees here. The fabric falls well and feels well on the skin. Would recommend even in this tropical country. The sales ladies at the VivoCity outlet are also very helpful... See more
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Review summary
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Friendly and patient sales staff. The sales lady was very helpful and patient in helping me find the right size which can fit me comfortably. The bamboo material shirt was very comfortable. Will be ba... See more
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Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!
Company replied
Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more
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Company details
Written by the company
As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.
Contact info
10 KAKI BUKIT PLACE, 416188, SINGAPORE, Singapore
- +65 67130303
- wecare@theshirtbar.co
- theshirtbar.co
4.9
Excellent
258 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Served by Townie
Served by Townie. She is very knowledgeable and recommended the best style for the groom. 2 thumbs up!
Super recommended, staffs are really nice!
September 2, 2023
Unprompted review
Reply from The Shirt Bar
Hi Amirah, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Townie . We'll make sure to pass on your kind words to her. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
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Exceptional Aftersales Support
I just had to share my recent experience with Jin's aftersales service because it truly made a difference for me.
A few weeks ago, I bought a suit from another salesperson, and it quickly became my favorite piece of suit. Unfortunately, a small issue arose with it, and I was worried. However, Jin came to the rescue, and I couldn't be happier.
The moment I reached out to her with my concerns, I was met with kindness and professionalism. She listened to my concerns attentively and assured and guided me on what could be implemented to make the suit more tailored looking.
Efficiency:
What really impressed me was how efficiently she handled my case. Within an hour, she had a solution in place. I didn't have to deal with long waits or endless back-and-forth shifting of blame. It was smooth and swift.
Quality Assurance:
Jin takes quality seriously, and it shows. They not only fixed the problem with my suit but also ensured that it could easily be rectified.
Communication:
Throughout the process, she kept me reassuring on what was happening, which I greatly appreciated. It made me feel like a valued customer, not just another order number.
I can't express how thankful I am to Jin for their exceptional aftersales support. She not only saved my favorite suit but also won me over as a lifelong customer. I wholeheartedly recommend them to anyone looking for not only great suits but also a company that truly cares about its customers.
Huge thanks to the amazing Jin for going above and beyond!
September 1, 2023
Unprompted review
Reply from The Shirt Bar
Hi Jing Lim, thank you for sharing your exceptional experience with Jin! It's truly heartwarming to hear about the outstanding level of service she provided during your aftersales support. We'll make sure to pass on your kind words to her. Jin's kindness, professionalism, and dedication to resolving your concerns efficiently and effectively showcase her commitment to customer satisfaction. Her attention to quality and her ability to maintain clear and reassuring communication throughout the process are qualities we highly value in our team members. We're delighted to know that Jin's efforts not only saved your favorite suit but also earned your loyalty as a lifelong customer. Recommendations like yours are a testament to the exceptional service we aim to provide. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Reply from The Shirt Bar
Hi Daniel, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience . We'll make sure to pass on your kind words to the team. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏
VivoCity branch
Thanks Jonathon and Jean for the great service!
Good materials and wide range of designs to pick from. Will certainly visit again !
August 5, 2023
Unprompted review
Reply from The Shirt Bar
Hi Stephanie, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience with our brand ambassadors Jonathan and Jin. We'll make sure to pass on your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Great attention and advice
Great advice and service. Very professional.
June 24, 2023
Unprompted review
Reply from The Shirt Bar
Hi BW, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with us. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
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nice shirt and good service
I was looking for nice shirt at affordable prices! I found it here and I was very pleased with the service! I’ll be back for sure
May 19, 2023
Unprompted review
Reply from The Shirt Bar
Dear Laurent, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Vivo
Was looking for an outfit and was assisted by Jin from Vivocity Outlet. The product that was offered was just fantastic but the service for a retail store was amazing. Not only by Jin but the rest of them. Recommend this outlet and Jin if u are finding an outfit for yourself.
May 6, 2023
Unprompted review
Reply from The Shirt Bar
Hi Danial, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Jin. We'll make sure to pass on your kind words to her. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Thanks to Jin at Suntec City Outlet!
Ms Jin at Suntec City outlet was super friendly and professional! We felt comfortable with her and the experience we had is something extraordinary! Her creative choice and eye for the fit is second to none! Thanks for picking for me a great suit that my fiancé loved it !
April 15, 2023
Unprompted review
Reply from The Shirt Bar
Hi Amirul, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Jin. We'll make sure to pass on your kind words to her. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Great Service!
Experienced great service from Haron and his colleague at the Bugis Junction pop-up shop while selecting pieces to put together for my suit. I was particularly impressed with Haron's patience and knowledge. If ever need a new suit, do give The Shirt Bar a try!
April 8, 2023
Unprompted review
Reply from The Shirt Bar
Hi Zander, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Haron. We'll make sure to pass on your kind words to him. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
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Great service at VivoCity
Great service at VivoCity! Mr Azizan personally tried on the belt for me, assisted with sizing and recommended designs. I like the material of the products and the thoughtful packaging.
March 24, 2023
Unprompted review
Reply from The Shirt Bar
Dear Serah, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Azizan. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Not a first time shopper with the shirt…
Not a first time shopper with the shirt bar. Good quality products at a fairly affordable price
March 21, 2023
Unprompted review
Reply from The Shirt Bar
Hi Melvin, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
thank you Yanne!
i went to the wheelock place outlet. the store was busy and it took a little while to get the staff’s help. once we did Yanne made sure we had an amazing experience. he was very proactive and creative with his suggestions. he went above and beyond. overall a wonderful experience. thanks Yanne!
March 18, 2023
Unprompted review
Reply from The Shirt Bar
Dear Dovely, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Yanne. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Extremely efficient e-commerce…
Extremely efficient e-commerce experience. Delivery was in good order and tracking was timely.
February 28, 2023
Unprompted review
Reply from The Shirt Bar
Hi Ben, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
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Strongly recommend
I have experience with three outlet. One in Jewel, Wheelock and Vivo city. All the staff is friendly and helpful.
The quality of the shirt is amazing. Soft and feel durable. The shirt fit nicely on your body and you won’t feel too baggy or too tight.
I will strongly recommend you to try.
February 27, 2023
Unprompted review
Reply from The Shirt Bar
Dear Raymond, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassadors. We'll make sure to pass on your kind words to them! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
EXCELLENT SERIVCE AT SHIRT BAR
I drop by The Shirt Bar at Wheelock Place. The customer service is excellent. I bought 3 shirts in total and had no regret over my purchase.
February 13, 2023
Unprompted review
Reply from The Shirt Bar
Hi Desmond, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassadors. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Very Poor Service
No one replies to emails. Postage is extremely slow and no information is provided to know when the items are postage
January 12, 2023
Unprompted review
Reply from The Shirt Bar
Dear Shannon,
Thank you for your feedback. We are very sorry to hear about your experience and we will definitely look into it.
We have checked our records and unfortunately we did not receive any emails from you. We are unsure if the emails were sent correctly to our email address. For all order related enquiries, you can contact us at orders@theshirtbar.co, and for any other enquiries, you may also reach us at wecare@theshirtbar.co.
We have sent you an automated email to update you on the status of your order. We have tried to send an email again but it was rejected. We will be able to send the tracking details of your order if you are able to provide us with an email address or email us at orders@theshirtbar.com.
As this is an international order, there might be some delays but rest assured, your order is on its way to you.
Thank you very much for your kind understanding. Please let us know if there is anything else we can help you with. Please feel free to email us at orders@theshirtbar.co or wecare@theshirtbar.co.
Thank you and wishing you a wonderful new year ahead.
Wonderful Customer Experience by Jin at Wheelock Outlet.
Dropped by Wheelock outlet today. As it was my first time buying a suit I wasn't sure what to get or even my size. Along came Jin who immediately made me feel comfortable with her immaculate customer service, polite yet useful suggestions and essential questions. I felt really at ease and what she recommended was a perfect fit. I looked like a million dollars! Thank you Jin for your assistance today. Will definitely drop by The Shirt Bar again for my next purchase of gentlemen essentials.
January 10, 2023
Unprompted review
Reply from The Shirt Bar
Dear Ashik, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Jin. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
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Love the wrinkle free shirt
Bought a white and blue everyday armour shirt that is wrinkle free, anti bacterial, anti-odour and anti-UV and with many other functions. Super comfy. Love the tees and chinos that I bought too. Thanks for helping me match my outfit! On top of that prices are very reasonable too for the quality that they offer
December 18, 2022
Unprompted review
Reply from The Shirt Bar
Dear Sean, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you love our products! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Went to ck tang shirt bar for xmas…
Went to ck tang shirt bar for xmas present. A lady she very helpful and generous. Sorry can't remember her name. Thank you so much..
December 13, 2022
Unprompted review
Reply from The Shirt Bar
Dear Caroline, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Great shopping experience at Wheelock branch
Yu Chi (Wheelock outlet) was polite and friendly. Also made the effort to check with other outlets on the size availability even though we didn’t asked him to. Thank you!
November 24, 2022
Unprompted review
Reply from The Shirt Bar
Dear Irene, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Yu Chi. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
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