We were recommended the Shoe Station from a friend and have been buying shoes here for many years. Claire, Sally and the team are amazing, providing individual tailored bespoke shoe fittings and going... See more
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Visited the shop several times and always received excellent service. The selection of shoes is brilliant, my thoughts as to what I may or may not want to see are always listened to carefully, and we... See more
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Packed with care but £5 for shipping is expensive when as the worst shipping company (Evri) was used who took 3days to deliver and the tracking never works. Would not have ordered if known Evri was u... See more
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Love this shop, it's a little Gem! Highly recommended. They sale great quality toys and shoes. Also great communication and very accommodating. When I needed to add something to my online order th... See more
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Company details
Written by the company
An independent store in Kew selling children's shoes, accessories and toys! There's a very impressive range of footwear from specialist children's shoe companies around Europe ensuring that the selection is both of the highest quality as well as unique. They cater for first steps right through to secondary school and stock all types of footwear from school shoes to party shoes, from wellies to slippers! The super-friendly staff are all fully trained in the art of shoe fitting and take extreme care to find the perfect shoe for every child. Nothing is too much trouble and the staff are endlessly patient. They go out of their way to make each visit to The Shoe Station a relaxing and enjoyable experience. The toy and gift areas of the shop are brimming with gorgeous and unusual ideas. It's the perfect place to shop for presents for children of all ages. There's a gorgeous range of wooden toys, role play goodies, jigsaw puzzles, construction toys, a fabulous arts and crafts selection, science kits, beautiful baby toys and much more. The greetings cards are equally carefully chosen and impressive. The accessory offering covers basic school socks, tights and hair products, sports bits and pieces, through to adorable and hard-to-find special occasion items. The Shoe Station is a hidden gem, yet it's so accessible being only a stone's throw from Kew Gardens underground station and there's parking immediately outside of the shop.
Contact info
12 Station Parade, TW9 3PZ, Richmond, United Kingdom
- 020 8940 9905
- info@theshoestation.co.uk
- theshoestation.co.uk
4.8
Excellent
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Prompt and efficient
I placed my order online at the weekend and was called Monday mid-morning to say the shoes were ready for collection. I went in that afternoon, gave my name and order details, and the shoes were ready for me. Service was friendly and polite. I liked that there was the option to pay in store on collection instead of having to pay in advance.
August 6, 2023
Reply from The Shoe Station
Hi Toni. Thank you so much for this very lovely review. We are so pleased to hear that you were happy with our service and we look forward to helping you again on another occasion. If there's any way in which we can help please do get in touch.
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Very friendly services
Very friendly services, helping us get our son ready for Reception!
July 22, 2023
Reply from The Shoe Station
Thank you so much for taking the time to send your lovely review, Lucie. Hoping your little boy loves his 'big school'!!
Wow The Shoe Station!
Wow The Shoe Station! I discovered this little gem by chance online and I’m so happy I did! Took us an hour to get there on the train but this was genuinely the best and most relaxing kids shoe shopping experience I’ve had in 7 years of kids shoe shopping! Zoe, you were truly brilliant, so amazing with my two, so patient and incredibly knowledgeable. We felt in excellent, expert hands. The shoe selection is impressive and the fact that you sit on an actual wooden train to be measured/fitted (and there’s a gorgeous Brio set-up to keep them entertained too) well wow, my two are most definitely sold on our next visit! Beautiful kids toy shop too and lovely communication from all the staff. Thank you so much and see you again soon for sandals!
May 8, 2023
Unprompted review
Reply from The Shoe Station
Hi Emma .... thank you for your fabulous review. Zoe absolutely loved helping you with shoes for your two great kids. We look forward to seeing you again very soon!
Always so helpful and informative.
April 14, 2023
Reply from The Shoe Station
Thank you Juliette. We look forward to helping you again soon!
Great service
Great service, shoes arrived quickly in brown paper which was impressive. will use again, if needed as I have a fussy son needing size 9 school shoes and I searched the UK internet & this was the store that had them.
April 1, 2023
Reply from The Shoe Station
Thank you for your lovely review. We're delighted to hear that the shoes arrived safely and quickly. We look forward to helping you again in the future.
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Great service and advice as always.
February 24, 2023
The ladies are so helpful and friendly…
The ladies are so helpful and friendly there. The school uniform is very good quality and 100% cotton mostly which is all what I need.
January 13, 2023
Reply from The Shoe Station
Hello Miriam|! Thank you for your very kind and lovely review. We look forward to seeing you again very soon.
Excellent service
Excellent service. Arrived very quickly and packed beautifully. Thank you
December 2, 2022
Great little children gift and shoe shop in Kew
Great little gift and shoe shop in Kew. I ordered stationary online and got a call from them the next morning to let me know my order was ready to collect. Easy process, well priced and great customer service.
November 28, 2022
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Great service, speedy delivery
Great service. They weren’t at all offended when I rang to make sure they are a bona fide company and not a scam website (I can confirm they are a real company!). The shoes arrived quickly and I will certainly use this company again.
November 10, 2022
Quick delivery and quick update ehen…
Quick delivery and quick update when slight delay occurred… excellent service
June 13, 2022
Reply from The Shoe Station
Thank you for your very kind review Emma. We are so pleased to know that you enjoyed a quick and informative service.
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Best shoe shop in the area
Best shoe shop in the area. My daughter has very hard to fit feet and this is the only shop where we reliably find shoes that fit well and are comfortable. The staff are really friendly and the range is excellent.
May 31, 2022
Unprompted review
Reply from The Shoe Station
Thank you for taking the time to send such a lovely review, Lucy. We all love what we do and count ourselves so lucky in having such a loyal and supportive band of customers! 🥰
Quick and efficient service
April 30, 2022
Reply from The Shoe Station
Thank you for taking the time to send your kind review. We're so pleased to hear that you were happy with our service.
Reply from The Shoe Station
Thank you for your lovely message, Fiona. We're delighted that we were able to help and look forward to seeing you very soon.
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Excellent service and great shoes in a…
Excellent service and great shoes in a very good deal in the sale. Thank you!
March 19, 2022
Reply from The Shoe Station
Lovely to hear Laura, our customers who subscribe to our newsletter always get first dibs!
Great shopping experience!
I think, that this small, independent shoe shop is amazing. It has the best customer service I've ever came across.
March 16, 2022
Reply from The Shoe Station
Such a lovely review, thank you Adriana! We hope to see you again soon
Reply from The Shoe Station
Thank you very much, we hope you shop with us again!
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