The Shrimp Factory UK Reviews 

Recently placed my first order with the shrimp factory and have not been disappointed.
The service I have received from start to finish has been brilliant.
My healthy little shrimps arrived safe and carefully well packaged and they are still thriving!
Really happy with the service, had a few questions before purchasing that were answered in a prompt, friendly and professional manner!
Will definitely be placing further orders.
Highly recommended!

All shrimps very lively on arrival. No losses in acclimation or in subsequent 24 hours. Well packaged.

They had great customer service quick replies very friendly even though there policy was no refunds or replacements during winter They sent me the shrimp that it sadly passed on delivery on my next delivery and also added a few extra

On time delivery, shrimp arrived safe and well. All doing well a few weeks later. Very happy with them!

Excellent customer service. Packaged with care.

I like you and quick delivery and good items

Quick service. Great communication. Excellent packaging.

My OE Blue Dreams are happy and healthy.

Highly recommend using Shrimp Factory and I’ll 100% use them again.

Great service, quality packaging’s Quick turnaround. Bonus 2 x shrimp too. Much appreciated.

First time buying and I am really impressed!
Shrimp packaged really carefully and arrived looking healthy and active.
Thank you, definitely be back

Lovely, happy, healthy little shrimps.

All shrimp arrived in quick time, alive, and in great condition. They were packaged very securely, and have settled into their new home perfectly. Will certainly be using them again!

Great service and quality Shrimp

Well packaged, all alive and healthy and an extra one of each. A little disappointed that they all appear male but I’ll keep my fingers crossed it just me having difficulty sexing them as they’re so young.

Well packaged, Arrived on time.
Ordered 10 got 11 . All’s good.

I’m delighted with my second purchase from the shrimp factory, my new shrimp arrived exceptionally packaged,in great condition and settled in perfectly. I reached out to the company to see if I could alter my delivery date and they responded very quickly,were super helpful. I’d highly recommend them.

I discussed with the shrimp factory for around 5 weeks before purchasing, they provided helpful and meaningful responses everytime. Upon maturing the tank, I noticed the product I wanted was no longer in stock. I messaged the shrimpfactory and they let me know they were running low, though would be able to fulfill my order. Upon purchasing, I was called out of town for a week to fill in for a colleague at a conference in Asia. I let the shrimpfactory know, and they were able to hold off the order until I had returned. Today I received the shrimp, acclimating them for 8 hours. None died in the process, and none died during shipping.

These guys know what they're doing, they sell high quality shrimp, have the most reliable and helpful customer support, and are so respectful. I honestly cannot fault them.

Brilliant communication via email regarding delivery and came the next day with no issues or loss.

I recently ordered a DIY group of Orange Eye Blue Dream shrimp from The Shrimp Factory UK, and I’m genuinely impressed. The shrimp arrived healthy, active, and well-packaged — not a single loss in transit, thanks to their live arrival guarantee.

The DIY group consisted of 4 mid-grade males with vibrant orange eyes and 6 high-grade females without orange eyes. The males, while slightly paler, still displayed impressive coloration that exceeded my expectations. The females were especially striking — deep, velvety blue with excellent coverage and intensity, making them the visual anchors of the group.

To my surprise, I also received 2 extra shrimp free of charge — a generous touch that really made the experience feel special. Another thoughtful detail was the inclusion of a net inside the shipping bag, giving the shrimp something to cling to during transit and likely helping reduce stress.

Communication from James was exceptional — friendly, prompt, and informative. It made the whole experience feel personal and professional.

Shipping was fast, the care sheet was helpful, and the shrimp have settled in beautifully. They’re already showing signs of breeding behavior.

If you're looking to start a colony of unique and vibrant shrimp, I’d definitely recommend The Shrimp Factory — especially their DIY groups if you enjoy variety and watching your shrimp develop over time.

Delivery time less than 15 hours from dispatch.
Packaging is superb.
Shrimp are vibrant and healthy on arrival.
Ordered the rest of their stock 14 but received 17 so pleased can't fault the company one bit.
Discovered this company through YouTuber MD Fish Tanks.

All Shrimp arrived alive and still going strong a now (few weeks later) with zero losses. Great quality. Will definitely use The Shrimp Factory again in future.