The Solar Co. Reviews 

109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional throughout the entire consultation and installation process, ensuring complete clarity. Many consumers also note the smooth, highly efficient installation work, emphasizing that teams arrive promptly and complete jobs quickly while keeping properties exceptionally clean. Some people were satisfied with the prompt and effective aftercare support provided whenever additional assistance, maintenance, or questions arose later on. Reviewers additionally noted that complex administrative tasks, such as handling grid approvals and completing necessary paperwork, were managed completely seamlessly without experiencing any hassle.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the strong technical expertise and seamless... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, expertise, and... See more

Product

Reviewers highlight positive aspects of product quality, noting that the solar panels and battery have... See more

Customer service

Customers report a high level of satisfaction and positive experiences with customer service. Reviewers... See more

Quality

Consumers find the quality to be outstanding, highlighting that the solar panels and battery have exceeded... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The solar panels and battery have exceeded our expectations. Whole process was super smooth. The installation took one day, was completely painless and finished really neatly. Really happy with how it... See more

Rated 5 out of 5 stars

George and Mark were very helpful, explained things very well and took trouble to make sure we understood how things were going. They were prompt in answering our queries. The installation process was... See more

Rated 5 out of 5 stars

George and Mark were very knowledgeable and provided good guidance and advice. We had a flat roof over multiple levels. The installation survey was thorough and this gave assurance to us. They w... See more

Rated 5 out of 5 stars

We contacted The Solar Co after our inverter stopped working and George was super responsive and helpful. He came round to check out our current installation and gave us a couple of quotes (one to fix... See more


Company details

  1. Solar Energy Contractor

About The Solar Co.

Written by the company

The journey to net zero.

Solar and other forms of green energy are the future of energy production in the U.K. We wanted to create a customer experience that did justice to the benefits of Solar and its accompanying parts.

Delivering outstanding service.

Our unique background means we have been able to redefine the customer experience completely. From our interactive calculator to the rigorous post-installation checklist - our customers know that not only are they getting the right system for them, but the workmanship is of the highest standard.

The right experience.

Our goal is to provide the correct information to our customers so they can make an informed decision on the project. We are committed to providing the best value for money in the industry. We are MCS certified - the go-to quality assurance scheme for renewables in the U.K.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Where to start

Where to start. I could not recommend this company enough, Exceptional from start to finish. The survey was great and the simulation tool is amazing, the work attention to detail is absolutely spot on, Once the work is completed you can also rely on their aftercare support. All round great company.

September 1, 2023
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Rated 5 out of 5 stars

Super Solar

Great service from Mark and his team, from quote through to installation of the panels and batteries, would highly recommend these guys. They really know their stuff and gave us a great deal. I wasn't sure whether converting to solar would be the right move for us, but the calculations convinced me and so far so good. After 3 months, already seeing the cost savings predicted.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great professionalism

George and Mark from the Solar. Co. were great through the whole solar panel/battery/inverter installation process.

George answered my queries quickly and thoroughly. Agreed time scales were kept to. We received an upgraded specification, which was great. Post installation, George has continued to be really helpful as we make the switch to an export/import tariff.
Even during a dreary and wet Novmeber, electricity usage from the grid is down considerably.
It has been really good to use a local company and would thoroughly recommend the Solar Co.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Most knowledgeable and reliable solar panel company

The Solar Co were recommended by friends. We had and existing solar system which was malfunctioning. Initially spoke to George over the phone and had a very informative conversation followed later the same day by a site survey with Mark. We then received a report and quote for the work which was extremely competitive. Both of them were so knowledgeable about products, tariffs and environmental impacts. I had a lot of questions and they were answered fully and very patiently. The following week we the work was completed by Mark and their electrician. They both worked so hard in foul weather and left everything clean and tidy. They were a pleasure to have around. The aftercare is also outstanding. I would wholeheartedly recommend you use this company for any solar panel work.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Solar panel remedial works

Carried out remedial work on my solar panel installation. Very friendly but professional. Kept me informed on progress and follow up after work completed. Took time to explain any changes. I highly recommend from my experience.

October 11, 2023
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Rated 5 out of 5 stars

I could not be happier with my results

I could not be happier with my results. George and his team were very professional and were great to work with. Their work was excellent and they’re cleaned up after the job was complete. I would definitely recommend them to anyone needing or thinking about installing solar panels. Kathryn and Daniel

October 8, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant - absolutely love this company

I have told everyone about how brilliant The Solar Company are - they found the very best system for us, gave us it for by far the best price we had found. They made the process simple and were incredibly helpful, way beyond what we could have hoped for. I wish all companies we deal with were like these guys. Personal, excellent service.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with solar panel and battery install.

An excellent job by George and the team, from start to finish. Happy to discuss all the details of the install in advance and agreed a competitive price. Despite quite a large install (20 panels and two batteries), all went as planned and all the team were punctual and worked to a high standard. The system has now been generating for just over two months and we are very happy with the results. After the install, the team have also been very quick to respond to any queries. Highly recommended.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgeable advice, smooth install, good after sales support

The personal service they gave was great, working with me to find the right setup and balance of panels to batteries.

The install was smooth and took less than a day, they look great on the roof! Since the install they have been quick to answer any questions and configuration I needed.

I have recommended them to friends!

July 20, 2023
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Rated 5 out of 5 stars

Installation felt like a well oiled military operation.

George and Mark visited us for an initial site inspection, explained the process thoroughly and prepared a quotation off site. They revisited for a thorough site survey before installation. The day our panels were installed felt like a well oiled military operation. Everything proceeded on time, the scaffolders, installers and electrician were very polite and tidy. Either George or Mark were there to supervise and ensure that we were kept fully informed.
We unreservedly recommend The Solar Co as Solar Panel installers.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

A very good sales experience

We had a very good experience with the Solar Co, buying a PV system with a battery.
Getting a solar system is difficult and complex, and it's hard to know what to expect and whether it's worth the investment. George did a very good job helping us navigate that and make a decision we were happy with. And he was very patient with my questions.
The Solar Co also provided helpful post-sale support with getting the paperwork done and recommending a good export arrangement.
George didn't 'hard sell' us, and I appreciated his honesty in suggesting we not buy a heat pump, based on the high installation costs.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient company

George and Mark from The Solar Company attended on same day to carry out a survey and advise on replacing my Inverter which was not working. They were very professional and efficient and provided me quotes on three options. I chose to replace the broken down Inverter with a Sunsynk Inverter and Sunsynk Battery -5.32. Within a week they attended to install both the Inverter and Battery and I am vey pleased with their work. I will recommend The Solar Company to anyone who wants to install solar to generate electricity. Good Company.
Mr Emmanuel Hanson, Sydenham

July 22, 2023
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Rated 5 out of 5 stars

Solar

Let’s start with George and Mark and the Team. Very professional. Very knowledgeable and genuinely a great bunch of guys. Can’t fault them.
The cost. This was one of the reasons I took time in getting Solar. When I mean time. I mean about 3 years. It is a big investment but after doing research and calculations and actually having it up and working I wished I had got it done a couple of years ago. It should pay itself off in just over 5 years and even now I can’t use all the free electricity.
The service we got was very professional. They couldn’t have done anymore.
They stuck to their word with timings/costs/paper work etc.
I had very little to worry about and have already recommended them to others.

As a business they are definitely doing everything right as I rarely give feedback but they have done a grand job and get my recommendation.

June 24, 2023
Unprompted review
Rated 5 out of 5 stars

The company was very helpful.

The company was very helpful and onetime all went well during the install of the sola system. If you want a reliable company and very friendly and helpful then I would recommend The Solar Co.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great choice for your solar installation

We're very happy we went with George, Mark and their team for our solar PV + battery installation. Communication was excellent, they really know their stuff and they were good to deal with. On the day the installation went smoothly and we're happy with the result. After-sales service is also excellent. Top marks.

April 17, 2023
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Rated 5 out of 5 stars

Really happy with the experience with…

Really happy with the experience with this company. Mark and George were professional and knowledgeable, and answered any questions we had thoroughly. They were punctual and reliable and gave us honest advice as part of the survey. The installation was quick and hassle free. The after care has been brilliant too, Mark being very responsive and answering any queries without delay. Highly recommended!

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

George and the Team at the Solar company were amazing. First they did a proper survey with drones to measure the roof rather than just using google maps (which was out of date as we’ve had a loft conversion recently). They were able to give us a quote on a mixed system for a flat roof and pitched roof and provided a full breakdown of costs and estimate of solar production and savings. The install was quick and painless and after care brilliant. They truly went above and beyond. The system is operating brilliantly and we’re on track for the system to pay for itself in 5 years. Highly recommended!

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and outcome

Fantastic service and outcome! I was dubious about the calculations provided during the survey as it sounded too good to be true but the panels and batteries are actually performing slightly better than was estimated. This was probably helped a lot by our large SW facing roof slope which allowed 22 panels to be fitted. From survey to install was only 4 weeks and installation was very smooth and all completed in 1 day. I highly recommend The Solar Company

March 12, 2023
Unprompted review

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