The Solar Co. Reviews 

109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional throughout the entire consultation and installation process, ensuring complete clarity. Many consumers also note the smooth, highly efficient installation work, emphasizing that teams arrive promptly and complete jobs quickly while keeping properties exceptionally clean. Some people were satisfied with the prompt and effective aftercare support provided whenever additional assistance, maintenance, or questions arose later on. Reviewers additionally noted that complex administrative tasks, such as handling grid approvals and completing necessary paperwork, were managed completely seamlessly without experiencing any hassle.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the strong technical expertise and seamless... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, expertise, and... See more

Product

Reviewers highlight positive aspects of product quality, noting that the solar panels and battery have... See more

Customer service

Customers report a high level of satisfaction and positive experiences with customer service. Reviewers... See more

Quality

Consumers find the quality to be outstanding, highlighting that the solar panels and battery have exceeded... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The solar panels and battery have exceeded our expectations. Whole process was super smooth. The installation took one day, was completely painless and finished really neatly. Really happy with how it... See more

Rated 5 out of 5 stars

George and Mark were very helpful, explained things very well and took trouble to make sure we understood how things were going. They were prompt in answering our queries. The installation process was... See more

Rated 5 out of 5 stars

George and Mark were very knowledgeable and provided good guidance and advice. We had a flat roof over multiple levels. The installation survey was thorough and this gave assurance to us. They w... See more

Rated 5 out of 5 stars

We contacted The Solar Co after our inverter stopped working and George was super responsive and helpful. He came round to check out our current installation and gave us a couple of quotes (one to fix... See more


Company details

  1. Solar Energy Contractor

About The Solar Co.

Written by the company

The journey to net zero.

Solar and other forms of green energy are the future of energy production in the U.K. We wanted to create a customer experience that did justice to the benefits of Solar and its accompanying parts.

Delivering outstanding service.

Our unique background means we have been able to redefine the customer experience completely. From our interactive calculator to the rigorous post-installation checklist - our customers know that not only are they getting the right system for them, but the workmanship is of the highest standard.

The right experience.

Our goal is to provide the correct information to our customers so they can make an informed decision on the project. We are committed to providing the best value for money in the industry. We are MCS certified - the go-to quality assurance scheme for renewables in the U.K.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(109)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really pleased with the solar panel…

Really pleased with the solar panel installation last month. The whole team were polite, friendly and helped with questions I had. The installation looks very smart and Mark showed me the app so I’ve been checking frequently how it’s working! So please pass on my thanks to the team as I highly recommend them.

January 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Competitive price and very swift and…

Competitive price and very swift and efficient service.. From initial decision to actual works process was smooth and issue free.. Works were very tidy and professional. Would happily recommend services to anyone.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellence from everyone at The Solar Co…

Excellence from everyone I have dealt with at at The Solar Co for our battery and panel installation. Mark was fabulous and George was excellent, both were very knowledgeable and professional. The Solar Co came out to do our survey, and George took the time to explain everything, which made the decision much easier.

The post survey report set out the details of the project, but the panel layout and saving calculations sealed the deal for us.

The installation was booked a few weeks later, and Mark and the team completed the job in one day to a very high standard. Mark talked us through the app the next day and explained how it all works.

Super happy with every aspect of the service from The Solar Co. Insightful, responsive, professional and I would 100% recommend them.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

After much deliberation, we decided to use The Solar Co. for our battery and panel installation. George was our first point of call and, along with Mark, came out to conduct the survey. The other companies we spoke to were not willing to visit my property - for such a big investment, we really wanted a professional to visit before moving forward.

After the survey, we received a report detailing the panel layout, financial savings and any other considerations associated with the project. The level of detail here removed all doubt, and we paid a deposit.

Around four weeks later, Mark returned with the team to complete the installation. The installation was finished in a day, and the house was left spotless. The following day Mark returned to complete a system handover and explain how the app worked.

We couldn't be happier with the service and will definitely recommend them to friends and family.

JR

February 10, 2023
Unprompted review
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