Love these products! Very helpful for quelling psoriatic arthritis and keeping it a bay. The #4 oil has been particularly helpful. Do not care about the short-term subscription, which keeps everyth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using the Hydrate and Renew Enriched Moisturizer lately and I love the clean ingredients in it. It is lightweight and has a very thin texture. It has no stickiness or pilling. It makes my... See more
Company replied
The Spa Dr. Youthful Eye Cream has a nice super hydrating formula that feels plumping. It works great under makeup. I’m still in the process of using it so I will have to return with an update on its... See more
Company replied
Haven’t used the two products I bought long enough to see any changes. It’s been about 6 weeks. I’m using hair serum and facial tightener. I’m a holistic & functional medicine practitioner trying out... See more
Company replied
3.6
Average
749 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The automatic 3 month subscription for…
The automatic 3 month subscription for the Spa DR’s hair serum was shipped on Mar 18 with a return window of March 25. Unreasonable time frame. I am trying to obtain a return label for the unwanted hair serum to no avail. I Also would like the $128 returned to me. After numerous emails, I cancelled this ridiculous automatic 3 month subscription. I am very unhappy and beyond dissatisfied.
Nancy
March 25, 2026
Unprompted review
Reply from Thespadr
Hi Nancy, we’re truly sorry for the frustration this situation has caused, and we completely understand your concerns regarding the return timeframe and overall experience. We’ve confirmed that your subscription has been successfully canceled, so there will be no further charges or shipments moving forward. We appreciate you taking the time to share your feedback, as it helps us continue improving our products and customer experience.
Bring hormonal hair back to life!
I love how this shampoo makes my hair feel and the way it smells so fresh. It’s nice to massage my scalp with a clean shampoo. I love The Spa Dr. skincare products and now trying their hair products has shown me they really are a clean and quality brand.
April 3, 2026
Unprompted review
Reply from Thespadr
Hi! It is wonderful to hear that our hair products are living up to the standards you've come to expect from our skincare line. We are so happy you're enjoying that fresh scent and the peace of mind that comes with using clean, quality ingredients!
Quick delivery, but not the product for me.
Company delivered quickly, which was appreciated. Easy to cancel the "subscription", very thankful! My skin is quite sensitive and unfortunately the product did cause a breakout so I will not be able to use it. Will pass the product on to my mother to use. Very sad I wasn't able to use it.
March 29, 2026
Unprompted review
Reply from Thespadr
Thank you for sharing your feedback, Christine. We’re sorry to hear the product wasn’t the right fit for your skin, and we can confirm your subscription has been successfully canceled. We’ve also sent you an email with additional support, and we’re here anytime you need further assistance.
I received my order promptly and I was…
I received my order promptly and I was able to speak to a customer service rep via chat to discern my option for a one-time order, not a subscription.
April 3, 2026
Unprompted review
Reply from Thespadr
Hi Audrey! We are so glad to hear you had a smooth experience with our support. It is important to us that you feel in control of your orders, and we are happy we could help you get exactly what you needed without the subscription!
Nice feel
I liked the way the product makes my face feel but I am not sure if its giving me the results I had hoped for yet.
April 2, 2026
Unprompted review
Reply from Thespadr
Hi Nicole! It’s awesome that you’re enjoying the immediate feel on your skin. Those bigger "wow" results usually take a little more time to show up, so hang in there. We can't wait to see how things progress for you!
The price was good
The price was good , it came quickly and so far so good . I have been using it every morning and night . It goes in smooth , and dries quickly. Too soon for results but I can update
April 2, 2026
Unprompted review
Reply from Thespadr
Hi Laura! We are glad to hear you're happy with the price and the fast delivery. It is great that the application fits so easily into your morning and night routine. We would love to hear an update once you have had more time to see the results!
I have tried a lot of face products…
I have tried a lot of face products throughout my life and I really think this is in the top 10 - you see instant results and it seems to layer which is sometimes hard to find.. Great price !!
March 30, 2026
Unprompted review
Reply from Thespadr
Hi Carrie! We are so honored to make it into your top 10 list! It is wonderful that you are seeing such quick results and finding the layering so seamless. We love providing that kind of quality at a great price!
i’ve been very happy with their…
i’ve been very happy with their products so far. like anything consistency is key! recommend!
March 18, 2026
Unprompted review
Reply from Thespadr
Hi Tara! We couldn't agree more. Consistency really is the secret ingredient to any great skincare routine. We are so happy to hear that the products are working out for you, and we appreciate the recommendation!
I love my new shampoo!
I love my new shampoo!! My hair feels so soft and smooth - not dry like it has been feeling. It’s so luxurious feeling - and lathers so wonderfully! I love that my hair is not tangled too!
April 1, 2026
Unprompted review
Reply from Thespadr
Hi! We are so thrilled you've found a new favorite for your hair routine. There is nothing quite like that luxurious lather and a tangle-free finish to make wash day feel like a treat!
Not good
Not good . I should have believe the reviews in Amazon . But I still wanna try it . It doesn’t make any difference and worst is . It makes my face oily . So NO … I don’t think this product works !!!
March 28, 2026
Unprompted review
Reply from Thespadr
We appreciate your feedback, Mitch! We’re really sorry to hear that the product didn’t meet your expectations, our team would love to help you get the best experience with your product. Please feel free to reach out to us at team@thespadr.com.
Reply from Thespadr
Hi Deanna, thank you for sharing your feedback. We’re truly sorry you didn’t receive your order. We’ve sent you an email with more details to clarify what happened and make sure your concerns are fully addressed. We appreciate your patience and are here to help every step of the way.
Have been using the crepe body firming…
Have been using the crepe body firming cream for about two weeks and have seen a little bit of a difference, but i’ll continue to use it. I like the consistency and the smell isn’t bad!
March 27, 2026
Unprompted review
Reply from Thespadr
Hi Lauren! We're glad to hear you're already noticing a bit of a difference after just two weeks. It's great that the consistency and scent are working for you, too. Consistency is key, so we're excited for you to keep going!
The Hydrate & Tone moisturizer has been…
The Hydrate & Tone moisturizer has been great for my daily routine. The texture is light but very hydrating and it sinks into the skin quickly without leaving residue. I like that it's unscented because it doesn't irritate my skin. After using it consistently my skin feels softer, looks more even and stays moisturized all day. Great option if you want something gentle but effective.
February 2, 2026
Unprompted review
Reply from Thespadr
Hi Liz! We are so glad to hear that the Hydrate & Tone moisturizer has become a staple in your daily routine. It is great that the unscented, lightweight formula is giving you those smooth, hydrated results without any irritation!
I really enjoy the Spa Doctor products
I really enjoy the Spa Doctor products. I love that they have clean ingredients and no strong scents. I frequently use the 3 step system for my face and my skin loves it. I’m hydrated and refreshed!
March 27, 2026
Unprompted review
Reply from Thespadr
Hi Lea! We are so glad to hear your skin is loving the 3-step system. It's great to know that the clean ingredients and subtle scents are exactly what you were looking for!
I only received one of the lift &…
I only received one of the lift & tightening serum, it was buy-one-get-one free. Please send my other one!
March 21, 2026
Unprompted review
Reply from Thespadr
Hi J. Stephens, thank you so much for sharing your experience. We’re very sorry to hear that you only received one serum instead of both from your buy-one-get-one order. We’d love the chance to make it right. Please reach out to us anytime at team@thespadr.com , and we’ll be happy to assist you promptly.
Seem like a good product …
I started using spadr and it seems like a good product, but truthfully I feel like I haven't really had it long enough to give it a good rating.
March 26, 2026
Unprompted review
Reply from Thespadr
Hi Marsha! We totally understand. It usually takes a little time to see the full benefits of a new routine. We appreciate you giving us a try and look forward to hearing what you think after you've used it a bit longer!
Its about time
Its about time! I am done trying to look for skincare for me, glad that i switched to the spa dr! My fav is the step 2 and pairing it up with my step 4!
March 2, 2026
Unprompted review
Reply from Thespadr
Hi Gavie! We are so happy you finally found the perfect match for your skin. It sounds like you've nailed the routine with that Step 2 and Step 4 combo! Thanks for making the switch to The Spa Dr. ❤️
Great skin tightening products!
I placed an order to try your products and not only were they shipped quickly but they actually work! I will be ordering again!
March 20, 2026
Unprompted review
Reply from Thespadr
Hi Cecile! We are so happy to hear that your order arrived quickly and that you're already seeing great results. We can't wait to help you with your next order!
I cannot get this company to cancel my…
I cannot get this company to cancel my subscription! I keep getting the same response to try and change the product to another product. I'm so upset about this.. it seems fraudulent to me!
March 24, 2026
Unprompted review
Reply from Thespadr
Hi Sofia, thank you for sharing your experience, and we’re really sorry for the trouble you’ve had canceling your subscription. We’d love the opportunity to make things right and ensure your subscription is properly resolved. Please reach out to us directly at team@thespadr.com, our team will be happy to assist you.
I have been using your product for…
I have been using your product for about one week but haven’t noticed much improvement. But I have hope so I haven’t given up yet.
March 25, 2026
Unprompted review
Reply from Thespadr
Hi Donna! We love that you're staying optimistic. One week is just the beginning, so we're excited to see how your skin progresses as you continue the routine. Thanks for hanging in there with us!
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