The Sporting Lodge Reviews 

503
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Your communication was wonderful, even though I sadly had to return the skirt and jacket. Unfortunately the extra small was way too big.

Rated 5 out of 5 stars

Great customer service. Sourced an obsolete hard to find item from last of their stock. Promptly responded to my online order. Excellent communication. Sourced and shipped out items to Canada in a p... See more

Company replied

Rated 5 out of 5 stars

Great, easy service. I couldn't figure out how to apply a discount, used their contact page on website and received a lightning quick response and discount was applied. Re purchase, I did a lot of sho... See more

Company replied

Rated 5 out of 5 stars

As always great range of outdoor and shooting inspired clothing and accessories. Easy and hassle free ordering and packaged nicely with a very speedy delivery time. I have ordered several times f... See more

Company replied

Company details

  1. Clothing Store
  2. Bags and Luggage Store

Written by the company

Established in 1952, The Sporting Lodge is renowned for supplying specialist fishing, shooting and hunting clothing, footwear and accessories to customers all over the world. We also stock a wide selection of outdoor and country clothing, perfect for those who simply love to be in the great outdoors. The Sporting Lodge is an official stockist of brands including Fjallraven, Patagonia, Beretta, Brady, Barbour, Le Chameau, James Purdey, Filson, Dubarry, Musto, Redwing, Poler, Hunter and many more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

503 reviews

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Replied to 50% of negative reviews

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4.4

All reviews

(503)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Gary Woolfe (Melbourne Australia)

I cannot recommend Sporting Lodge high enough given my circumstances!
I was after a couple of Fjallraven Jackets but unable to source the colours/variants I wanted in Australia (I live in Melbourne, Australia). I had tried Fjallraven AU, the Distributor in AU and multiple online sites with no success. I contacted Fjallraven directly and they gave me Sporting Lodge as a potential contact.
I emailed them and they responded with a day.
From that point on, I had the most fantastic support from their customer service contact Amy. The whole process of ordering the jackets in from Fjallraven to sending via DHL to me in Australia, Amy kept me in the loop with multiple emails explaining the situation.
She was excellent and can only offer my sincerest thanks. This is the first review I have ever written - I was so grateful to be able to receive these jackets after trying multiple sources. Many thanks Amy!!

October 12, 2023
Unprompted review
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Reply from The Sporting Lodge

Hi Gary,
We're really pleased that we were able to source the jackets for you, and that they have since arrived safely and fit perfectly! Thank you very much for your order and for taking the time to leave such a great review - we really do appreciate it, it means a lot. Let us know if we can be of help any time.
Kind regards
TSL

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Rated 5 out of 5 stars

First time buying from this store

First time buying from this store. I ordered a jacket for my husband as a present unfortunately it was too big so I ordered a smaller size and sent the other one back (my choice to do it that way instead of exchanging it) both times I received it within a couple of days and got my refund pretty quickly too. Good quality item. I will be using this store more often.

September 19, 2023
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Reply from The Sporting Lodge

Hi Aracelli,
This is great to hear and thank you for your order, and for taking the time to leave us this really positive review, we appreciate it!
Kind regards
TSL

Rated 5 out of 5 stars

Good Purchase

Had bought 2 times and i was satisfied. Good customer service as well.

September 18, 2023
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Reply from The Sporting Lodge

Hi
Thank you for your kind feedback, we really appreciate it and thank you for your custom.
Kind regards
TSL

Rated 5 out of 5 stars

bucket hat

hi I ordered a hat, arrived quickly, unfortunately too large for my tiny head so I sent it back and received a refund no problem, cheers

August 19, 2023
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Rated 5 out of 5 stars

Excellent Customer Service

Purchased an item from The Sporting Lodge but returned it as it didn't fit. The returns process went very smoothly and in particular the communication from The Sporting Lodge was prompt and excellent, which was very much appreciated.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, quality products

Unfortunately, had an issue with the delivery/courier and I was missing an item when it reached me. Great service from the guys at Hikerdelic and I had the replacement within a couple of days without any hassle, quality of the items are brilliant.

August 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Happy

Found the item I was looking for at a good sale price better than anywhere else. The delivery was timely. All went smoothly & I'd recommend The Sporting Lodge thanks.

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid - Unreasonable Returns Policy for Faulty Items

Avoid! Not happy at all. Received an item with a mark on. Was told the outcome is only to send it back and if it's a manufacturing fault then it will be replaced/refunded, if not then the item will be sent back to me!

It clearly looks like a mark created in handling or packaging. Outcome was to keep item and given a measley £5 partial refund for dry cleaning which doesn't get you a dry clean anywhere! Not happy at all.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Good website, fast delivery

Came across the site following google search for a specific t shirt and had shopped in store at sister store previously. Competitive price; very Fast delivery, great service. Very happy.

July 16, 2023
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Rated 3 out of 5 stars

Hello

Hello - Not too bad of a hotel for the price - But I have too complain about the breakfast area - Customers can make there own toast with the two toasters they have available both 4 slice toasters - although these toasters look around 10 years old and are in rely bad condition- please get them changed and stop been tight !!

July 8, 2023
Unprompted review
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