I had a wonderful experience with the Steel Shop. I’m so glad I found this company. We needed three pieces ASAP. Customer Service was very communicative and helpful. The products, even though needing... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We bought our son an awesome bracelet for graduation last year and he loved it! A few months later the clasp came loose and he stopped wearing it, of course he didn’t let me know. Days before the warr... See more
Company replied
Easy website to navigate. Great products. Our granddaughter lost her gold earrings playing ball. The STEEL SHOP offered a stainless steel alternative that was much cheaper and did not turn her ears gr... See more
Company replied
We did a bulk order and needed to receive it as quickly as possible for a funeral. Customer service went above and beyond to make this happen and get it all to us in time. The necklaces are so durable... See more
Company replied
Company details
Written by the company
The Steel Shop offers modern stainless steel jewelry crafted for individuality and durability. Each piece is designed with purpose—sleek, timeless, and built to last. We believe jewelry should tell a story, whether it’s a bold statement piece, a meaningful gift, or a personal keepsake. Our collections feature high-quality 316L stainless steel, precision engraving options, and premium packaging, all delivered with fast worldwide shipping and dedicated customer care. Join thousands who trust The Steel Shop for quality, design, and service that stand the test of time.
Premium Stainless Steel Jewelry
Written by the company
- Built to Last, Designed to Impress
- At The Steel Shop, we craft modern stainless steel jewelry that combines strength, style, and meaning. Each piece is made from premium 316L steel, built to resist wear and tarnish, and designed for everyday confidence. From sleek chains to personalized engravings, our collections bring timeless design and lasting quality together.
Our Promise to You
Quality, Confidence, and Care—Guaranteed
Every piece from The Steel Shop is crafted from premium 316L stainless steel and built to last. We stand behind our quality with a 1-year warranty against manufacturing defects and a satisfaction guarantee on every order. Your jewelry is designed to stay strong, shine bright, and arrive ready to wear—because trust is as solid as our steel.
Contact info
Shop the Hottest Steel Styles on Sale
4.4
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Impressed!
My items look great and I’m impressed with the quality.
I ordered the wrong size bracelet, but that’s on me.
May 7, 2026
Reply from THE STEEL SHOP
Hello Mary,
Thank you so much for your kind review!
We’re really happy to hear you’re impressed with the quality and that your items look great. We also appreciate your understanding regarding the sizing these things can definitely happen, and we’re glad everything else met your expectations.
Thank you again for your support, and we look forward to serving you again!
Great quality and turnaround time
Great quality and turnaround time! Love the bracelet I got!
May 6, 2026
Reply from THE STEEL SHOP
Hello Deborah,
Thank you so much for your kind review!
We’re really happy to hear you’re impressed with the quality and that your items look great. We also appreciate your understanding regarding the sizing these things can definitely happen, and we’re glad everything else met your expectations.
Thank you again for your support, and we look forward to serving you again!
I just love the look
I just love the look. Unfortunately, mine came off somewhere last week. No idea how the clasp could open, I had a hard time with it myself. Gi figure. I will be ordering another.
April 28, 2026
Reply from THE STEEL SHOP
Hello Deborah,
Thank you so much for your kind review!
We’re really happy to hear you love the look and appreciate the quality. We’re very sorry to hear that your bracelet was lost, especially since you had some difficulty with the clasp as well your feedback is truly valuable and will be shared with our team.
Please don't hesitate to reach out to support@thesteelshop.com if you need help with anything.
We really appreciate your support, and we look forward to serving you again on your next order.
After my order being lost by fedex
After my order being lost by fedex. A wonderful customer service representative, Yinette, helped me quickly and graciously with a replacement order.
May 6, 2026
Reply from THE STEEL SHOP
Hello Emily,
Thank you so much for your kind review!
We’re very sorry to hear about the issue with your FedEx delivery, but we’re really glad to hear that Yinette was able to assist you quickly and make things right with a replacement order. We’ll be sure to pass along your kind words to her it will mean a lot.
We truly appreciate your patience and support, and we look forward to serving you again!
Quick response and informative when I…
Quick response and informative when I emailed about returning a bracelet that was the wrong size. Second product that I bought off the site.
May 6, 2026
Reply from THE STEEL SHOP
Hello Beth,
Thank you so much for your kind review!
We’re really happy to hear you had a quick and informative experience with our team regarding your return. It’s also wonderful to know this is your second purchase with us we truly appreciate your continued support.
We look forward to serving you again!
Just had to delay rating my experience…
Just had to delay rating my experience until I had actually gifted lithe cross necklace to my Grandson. He was thrilled and it appears to be the perfect size for this 14 year old young man.
April 29, 2026
Reply from THE STEEL SHOP
Hello Deb,
Thank you so much for your thoughtful review!
We’re really happy to hear that you were pleased with the cross necklace and that it turned out to be the perfect gift for your grandson. It means a lot to know he was thrilled with it, especially for such a special occasion.
We truly appreciate your support and are honored to have been part of that moment!
This chain is for my son in the…
This chain is for my son in the Marines. We needed something strong and bold and this fits the bill. Thank you! He loves it.
April 29, 2026
Reply from THE STEEL SHOP
Hello Aimee,
Thank you so much for your kind review!
We’re truly honored to hear that the chain was chosen for your son in the Marines. It means a lot to know you were looking for something strong and bold, and that it fits perfectly and even more so that he loves it.
We really appreciate your support, and we wish your son all the best and continued safety in his service.
Reply from THE STEEL SHOP
Hello Livvy,
Thank you so much for your kind review!
We’re really happy to hear you had an easy ordering experience and that you’re pleased with the quick delivery and product quality. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again!
Loved the selection!
Loved the selection of products and the size range. The products are great quality and shipping was super fast. I also got my products engraved and they came out great. I did have a small issue with my order and it was not dealt with in time, so that was a little disappointing but either to that it was a good experience.
May 1, 2026
Reply from THE STEEL SHOP
Hello Heidi,
Thank you so much for your thoughtful review!
We’re really happy to hear you loved the selection, sizing options, quality, and fast shipping. It’s also great to know your engraved pieces turned out exactly as expected.
We’re sorry to hear there was a small issue with your order and that it wasn’t resolved in time your feedback is truly appreciated and will help us improve our process going forward. Even so, we’re glad your overall experience was a positive one.
Thank you again for your support, and we look forward to serving you again!
Product broke after a week
April 27, 2026
Reply from THE STEEL SHOP
Hello Jonathan,
Thank you for sharing your feedback.
We’re sorry to hear that your item broke after a week of use.
We’d appreciate the opportunity to look into this further and assist you properly. If you haven’t already, please send us a few clear photos of the item and the issue so our team can assess it and provide the best possible solution.
You can reach us directly at support@thesteelshop.com.
We appreciate you bringing this to our attention, and we’re here to make sure this is resolved for you as quickly as possible.
Thank you
Reply from THE STEEL SHOP
Hello Chantal,
Thank you so much for your kind review!
We’re really happy to hear you’re pleased with the quality and that you’re enjoying the sparkle. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again!
Love all your products Great quality…
Love all your products Great quality and you have Too Notch Customer Service
May 5, 2026
Reply from THE STEEL SHOP
Hello Guylaine,
Thank you so much for your kind review!
We’re really happy to hear you love our products and are pleased with the quality. It also means a lot to know our customer service made a great impression on you.
We truly appreciate your support and look forward to serving you again!
Fast shipping and amazing customer…
Fast shipping and amazing customer service!
My order shipped fast and had tracking. Sadly, the courier lost the parcel. Customer service was great and kept me updated. They replied quickly to all my questions. They offered me a replacement or a full refund. I chose the refund, and they processed it very fast. I highly recommend them!
May 4, 2026
Reply from THE STEEL SHOP
Hello Jolanta,
Thank you so much for your kind and detailed review!
We’re truly sorry your parcel was lost in transit, but we’re really glad to hear our customer service team was able to support you quickly and keep you updated throughout the process. It means a lot to know the refund was handled smoothly and that you felt well taken care of.
We really appreciate your recommendation and your trust in us, and we hope to serve you again in the future under better circumstances!
Reply from THE STEEL SHOP
Hello Alexia,
Thank you for taking the time to leave your review.
We’re sorry to hear that your product broke after only a week of use. This is not the experience we want for our customers, and we understand how disappointing this must be.
We would appreciate the opportunity to look into this further for you. If you haven’t already, please send us a few clear photos of the item and the issue so our team can properly assess what happened and assist you with the best possible solution.
You can contact us anytime at support@thesteelshop.com.
Thank you again for your feedback, we truly appreciate it and are here to help resolve this for you as quickly as possible.
Thank you
Great chain
Bought the chain for my son and he loves it. Great quality chain and buying experience.
May 4, 2026
Reply from THE STEEL SHOP
Hello William,
Thank you so much for your kind review!
We’re really happy to hear your son loves the chain and that you had a great overall buying experience. It means a lot to know you’re pleased with the quality as well.
We truly appreciate your support and look forward to serving you again!
Awesome chain if you just want the style
Awesome chain if you just want the style and don’t care about the precious metal.
(Figaro, 5mm, 22 inch, silver)
Originally bought a sterling silver chain from a different website but it was too thin (they had weird size options), expensive and apparently easily tarnishes so you have to take it on and off all the time (but the chain did look great). So far this chain has been very durable, I’ve worn it constantly for 3 weeks and have only taken it off once for the hot tub but have sweat hard with it, swam in the ocean, chlorinated pool, shower with soap, (and accidentally did do one hot tub sesh with it , but wouldn’t intentionally) still looks good.
Even tho this is the “silver” color style, it definitely does not imitate genuine sterling silver as real sterling is so bright that it’s almost white, but this chain still looks great and was $30 compared to a little over $200 for the “same” necklace that would be much more fragile, plus silver really doesn’t hold much resell value.
I’d much rather buy several items from steel shop than buy one expensive silver chain.
Currently, I’m very satisfied with the chain. My only complaint is a hypothetical one, that would be how fast it tarnishes and gets beat up or breaks in time but obviously I don’t know that. Hopefully that won’t happen as it’s literally made of steel.
May 25, 2026
Reply from THE STEEL SHOP
Hello Austin,
Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re really glad to hear you’re enjoying your 5mm Figaro chain and that it’s been holding up well through daily wear and even more active conditions like swimming and showers.
We also appreciate your honest comparison and perspective—feedback like this is incredibly helpful for both us and future customers looking for durable, affordable everyday jewelry that still looks great.
We hope your chain continues to serve you well over time, and if you ever have any questions or need assistance, our support team is always here to help at support@thesteelshop.com.
Thanks again for your support and for choosing The Steel Shop!
Chain was exactly what I wanted and…
Chain was exactly what I wanted and expected. Shipping was fast too. If I want to purchase a new or different one I would definitely buy from again. Thanks!!
April 27, 2026
Reply from THE STEEL SHOP
Hello Justin,
Thank you so much for your kind review!
We’re really happy to hear the chain was exactly what you wanted and that shipping was fast as well. It means a lot to know you’d consider buying from us again in the future.
We truly appreciate your support and look forward to serving you again!
Nice quality
March 2, 2026
Reply from THE STEEL SHOP
Hello Bev,
Thank you so much for your kind review!
We’re really happy to hear you’re pleased with the quality. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback.
We look forward to serving you again!
Reply from THE STEEL SHOP
Hello Chibueze,
Thank you so much for your review!
We’re really happy to hear you’re pleased with the product and feel it offers great value for the price. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again!
Customer service was great and very…
Customer service was great and very responsive! Thank you for being helpful when I had trouble with delivery :)
May 1, 2026
Reply from THE STEEL SHOP
Hello Diane,
Thank you so much for your kind review!
We’re really happy to hear you had a great experience with our customer service team and that we were able to help you quickly with your delivery issue. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again!
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