Placed an order, money taken from account. Then get a call next day after 9pm from a number registered to a different company, saying product is out of stock and payment will be refunded in 3-5 days.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is run by crooks. I bought a stress toy for my son and within 24 hours the item had come apart. The company tried to blame this on my son and ‘overuse’ which is nonsense, and they... See more
Daughter absolutely loves the hippo it's so soft and fluffy and cute - and didn't come vacuum packed as they often do when sent mail order. Very happy! Great experience with the Toys King, will defini... See more
Company replied
This "company" does not exist, but will take your money and give you nothing. DO NOT BUY ANYTHING FROM HERE. Ignore any good reviews. I spent £1887 on a ball maze for the com... See more
Company details
Written by the company
Born in 2020, our promise is our toys are safe, fun and built with quality in mind
Contact info
7 Silver Street, MK16 0EG, Newport Pagnell, United Kingdom
- 01604 961160
- customerhelp@thetoykings.co.uk
- thetoykings.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DON'T BUY ANYTHING FROM THIS ARROGANT…
DON'T BUY ANYTHING FROM THIS ARROGANT NASTY THIEVE!!!
B E W A R E!!!
This "company" does not exist.
This "company" does not exist, but will take your money and give you nothing. DO NOT BUY ANYTHING FROM HERE. Ignore any good reviews.
I spent £1887 on a ball maze for the company I work for. I received only one automated email of order acknowledgment. No invoice. After waiting a few weeks, I needed to chase the order...
I called their phone - does not exist.
I emailed but it bounced back - it doesn't exist.
I called companies nearby where they claim to trade, they've never heard of them because you guessed it - they do not exist.
On the surface, the website looks legit, but the more I delve, the more foolish I feel on finding the many signs of unauthenticity. Though I did check trust pilot and went off the good reviews I found, hence why I'm writing this here so you wont get trapped like I did.
The address says "United Kingdom" only!?
And under:
"CUSTOMER SERVICES"
Terms and Conditions
Refund and Returns Policy
Privacy Policy
Delivery Time
Wishlist
Its all blank!? Click on any of theses and it's blank!
The address and phone number I did find (not on the website as its not available there) wasn't easy and only lead to dead ends.
Save your money, dont get scammed like I did. It's all not real, but losing your money is.
Luckily I paid on credit card and the money is protected by the bank, so I got lucky. BUT STAY FAR FAR FAR AWAY FROM THE TOY KINGS!
My order didn’t turn up
My order didn’t turn up
Waited over 8 days still not sent out !! Then to top it off I charged me for delivery which I never had !!
Great communication from the shop and…
Great communication from the shop and fast dispatch. Very happy customer . Thank you
Excellent service
Excellent service. The dolls house arrived extremely well packed ( it took me ages to unpack it as it was so securely wrapped… a good thing! ).
Great toy but bad postie
The toy was as described but the packaging was destroyed in the post. Not too much an issue this time but might be upsetting for some who are giving gifts.
Terrible
Terrible. Haven’t received my item and still waiting to hear back about refund/ where my item is?!
Bra field game
Delivery’s bit slow.
Could thoroughly recommend the game once you understand it.
A smooth and efficient service
Great products
Great item
Great item, just took a while to be dispatched. Otherwise no issues and would buy again.
Money taken but product out of stock
Placed an order, money taken from account. Then get a call next day after 9pm from a number registered to a different company, saying product is out of stock and payment will be refunded in 3-5 days. Weird experience. Hopefully money comes back.
This company is run by crooks
This company is run by crooks. I bought a stress toy for my son and within 24 hours the item had come apart.
The company tried to blame this on my son and ‘overuse’ which is nonsense, and they refused a refund, which resulted in a very unhappy and disappointed little boy.
The point of a stress ball is to squeeze it to alleviate stress, not for it to start crumbling away within less than 24 hours.
Unfortunately for The Toy Kings (Crooks), their refusal to refund this £10 toy will result in greater losses due to the reviews posted online.
Avoid this appalling company at all costs. Money grabbing crooks, only interested in profit gained from their shoddy, Chinese bought cr*p.
Shame on you.
ps unfortunately awarding no stars here was not an option
Brilliant very good value and good…
Brilliant very good value and good quality delivery was fast too excellent service would highly recommend
Wonderful Didicar!
I ordered two Didicars for my grandchildren. I received one but had trouble getting the other due to the delivery people. The lovely lady at The Toy Kings went above and beyond to sort the problem out and in the end I was refunded for the lost one. Highly recommended company. A Didicar is an amazing ride on and can even be used by adults.
Very quick service easy to put together…
Very quick service easy to put together my grandson loves it
Definitely recommend
Bought the Green Toys Eco-Friendly Toy Airplane for my 18 months old son and he loves it! What we love even more about it is that it’s surprisingly sturdy and tough. He’s been throwing it around for weeks and not a single scratch!! Yet :)

Reply from The Toy Kings
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







