Matthew made the experience extremely easy - especially after a long day. He was very helpful speaking through all the paper work, and in a way that kept us both engaged. Definitely happy with our exp... See more
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I bought a car at TCW the salesmanship and service was second to none the salesman didn’t pressurise us and helped us with all we asked for and the after sales was just the same. We picked up the car... See more
Matthew was fantastic throughout the process and his service was sublime. There were delays and minor issues, but nothing ever seemed like too much trouble and he was able to work through it fantastic... See more
Hard long day, with one or 2 little problems, but Rhys in collections made the day worth it with his politeness and professionalism. Credit to the company!
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Abercynon Road, CF45 4UQ, Abercynon, Wales, United Kingdom
- 01792 814300
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Matthew was very helpful throughout the…
Matthew was very helpful throughout the purchasing process.
Explained everything fully and made sure I was happy with everything.
the lady made me feel comfortable and…
the lady made me feel comfortable and helped me the best anyone could , she made the experience 1000% more relaxed
Rhys in collections was fantastic!
Went down to just browse and ended up…
Went down to just browse and ended up with a really good deal on a Web price car. Really impressed with the service and the process was quick and easy.
Very friendly staff
Very friendly staff, didn’t push anything on me and overall good experience. Matthew took the time to explain everything to me and very friendly
Rhys was very clear on everything and…
Rhys was very clear on everything and took the time to explain every question I had I’m very happy 😄 with the service
The staff were very helpful from start…
The staff were very helpful from start to finish.
Very helpful thank you to everyone
Great experience
Great experience, Jack was very helpful and found me a great deal and the finance team Tia and Jack were great help
Rhys is a good customer adviser
Rhys is a good customer adviser. He explained in details.
Tia made my collection so special……
Tia made my collection so special… Thank you Trade Centre xx
Absolte joke
Absolte joke. I first bought acar here 9 years ago. They gave me enough petrol to just get to a garage about 1 mile away. Car lasted 6 months before persistent issues. Thought id give them another go last week as they claim £3000 of every car. Wanted a 5k run around, plenty advertised on line. When I got there they were apparently all sold on the first day of the promotion. BS. The cheapest car was 8.9k. All the other cars were vastly overpriced compared to the book value, almost double. Avoid these jokers.
Matthew was very helpful and friendly…
Matthew was very helpful and friendly throughout the car sale. He made the whole process easy and straightforward, and his customer service was excellent. Really happy with the service from Trade Centre Wales in Abercynon. Thank you, Matthew! ⭐⭐⭐⭐⭐
I enjoyed my experience with Matthew…
I enjoyed my experience with Matthew honestly very friendly and helped with the process of getting my new car. So If you’re new make sure to check with Matthew
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