The Trophy StoreReviews 

104
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

A small order similar to a year ago. Despite being the end of the Football season The Trophy Store fulfilled my order an delivered it safely in a short timeframe. Any concerns were dealt with prom... See more

Company replied

Rated 5 out of 5 stars

Placed order and then changed mind. Rang up and nothing was too much trouble. Product was changed and quickly arrived. The photo online does not do the trophy justice. Fantastic product at a great p... See more

Rated 5 out of 5 stars

After a mishap with my 6 year olds 'player of the week' trophy I desperately needed a replacement to give back to the coach at the next training session. I found the same one on the website but strugg... See more

Rated 2 out of 5 stars

I placed an order 10 days ago. Have heard nothing from the company. I have chased up via the contact us page which doesn't appear to go anywhere as I have had no response. I was hoping to get the trop... See more

Company replied

Company details

  1. Trophy Shop
  2. Engraver
  3. Glass Engraver
  4. Outlet Mall

Written by the company

Supplier of trophies, medals & glass awards. We have a comprehensive engraving facility that allows us to not only engrave trophies but signs, labels and plaques in a variety of materials including brass, aluminium, acrylic & engraving laminates. We also offer a custom t-shirt printing and mug printing service. Established in 2001


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(104)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic value for money

Placed order and then changed mind. Rang up and nothing was too much trouble. Product was changed and quickly arrived. The photo online does not do the trophy justice. Fantastic product at a great price.

June 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Dreadful

Dreadful - had to wait over a week for delivery.

June 11, 2026
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Reply from The Trophy Store

hmm, a trophy business orders from another trophy business and then leaves a 1 star review, that's not suspicious at all, is it?

Rated 5 out of 5 stars

Highly recommend this business

A small order similar to a year ago.
Despite being the end of the Football season The Trophy Store fulfilled my order an delivered it safely in a short timeframe.

Any concerns were dealt with promptly and courteously. A great service in today's fast paced world.

June 1, 2026
The Trophy Store logo

Reply from The Trophy Store

Thank you!

Rated 5 out of 5 stars

Amazing little trophie.

Amazing little trophie.
This is the 3rd one we've bought for our family competition.
Arrived a week early
Definately recommend them.

March 9, 2026
Unprompted review
The Trophy Store logo

Reply from The Trophy Store

Thank you for the 5 star review

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Rated 5 out of 5 stars

Adam credit to the Trophy Store.

Adam from the moment he received our call was so prompt and responsive. We literally gave 48 hours for the order and delivery so kudos to Adam and trophy store for the amazing and speedy service , I wish we could give 7 stars .

December 2, 2025
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Reply from The Trophy Store

Thank you for the 5 star review!

Rated 5 out of 5 stars

Fast delivery attention to detail is…

Fast delivery attention to detail is amazing staff were so helpful when I contacted them prices are really good as well compared to other company’s definitely value for money

December 2, 2025
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Reply from The Trophy Store

Than you"

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Rated 5 out of 5 stars

Exactly what I needed

After a mishap with my 6 year olds 'player of the week' trophy I desperately needed a replacement to give back to the coach at the next training session. I found the same one on the website but struggled uploading the team badge image when placing the order on my phone and wasn't sure I'd get what i needed. Called the next morning and the staff member sorted it out over the phone quickly without any fuss putting my mind at ease with the correct engraving which I also hadn't uploaded. Arrived a week later and looks identical. Very grateful for the service.

October 24, 2025
Rated 3 out of 5 stars

Logos for centres not delivered

Downloaded logos for centres which were not added to trophies ordered!

September 17, 2025
The Trophy Store logo

Reply from The Trophy Store

You did not select the 'custom centre' option when placing your order.

I can't supply something you did not order!

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Rated 5 out of 5 stars

Great service

Great service. Managed to get two trophies engraved the same day! Thank you

July 12, 2025
The Trophy Store logo

Reply from The Trophy Store

Thank you for the 5 stars!

Rated 5 out of 5 stars

Very happy

Easy to order via website and kept informed during the process. Very happy with the end product.

June 12, 2025
The Trophy Store logo

Reply from The Trophy Store

Thank you!

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Rated 5 out of 5 stars

Large trophy cup

I ordered the engraved trophy cup online - easy process. I was kept up to date on progress and it arrived on time for our special event. It looks great, it's heavier than I expected and high quality, so it does feel very special.

July 11, 2024

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