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Rated 5 out of 5 stars

Very pale and not usually one for makeup but it’s nice to be able to cover up my spots sometimes. This does that perfectly without making it look like I’m wearing foundation so doesn’t look strange if... See more

Rated 5 out of 5 stars

I ordered the In your face water tint. I’ve been using tinted moisturisers for years and this part moisturiser part foundation is the best one I’ve ever used. It doesn’t feel as though you’re wearing... See more

Company replied

Rated 3 out of 5 stars

Processing was fast,well packaged presentation is really nice too. My only issue is HERMES as the courier I hope you can have the option of using royal mail for some of us. they friendly reliable... See more

Rated 5 out of 5 stars

I love the colour match, scent and staying power of this product! I have quite oily, combination skin and have been blending with a damp beauty blender after speaking with Romi, which does the tric... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Industry

Written by the company

UNDO old school beauty norms, biases & stereotypes. Gender inclusivity, ethnic diversity and sustainability is our norm. That's how we celebrate your individual flair, and bring it into the everyday. 🌱 Vegan 🐰 Cruelty Free 🇬🇧 Made in UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

love everything apart from the product itself...

I’ve been getting a lot of targeted ads for this online and recently finished my bb cream so thought I would give it a try.

I have very pale skin on the oily side with large pores and a bit of rosacea. I hate the caked-on foundation look so usually opt for bb creams or mix a bit of foundation with moisturiser. I don’t mind subtle imperfections showing through, and just try to unify my skin tone somewhat.

I really wanted to love this company and its product; I think the branding and packaging design is beautiful, I love the unisex element and the fact that the tube is completely recyclable. It also arrived quickly and the shade matches my skin tone. I like the concept of what they’re trying to do, but sadly it doesn’t work in practice for me at all.

I just cannot get this product to look good on my face. I’ve tried everything - all my usual tricks, and then consulted some of the replies to these reviews, making sure my face was completely dry, letting moisturiser sink in beforehand, etc. I’ve tried it with and without moisturiser, applied with my hands and a sponge; I’ve tried patting and sweeping motions, and building in tiny amounts. No matter what I do, this substance clings to dry patches I didn’t even know I had, whilst simultaneously providing no coverage whatsoever. I have to touch and rub my face so much to get it to “blend” that it leaves the skin looking redder than before application, and it also piles on-top of moisturiser and makes application over spf difficult. It somehow makes me look older than I am, and also leaves my skin feeling quite dry, which is a disappointment.

I’m aware that it works brilliantly for most people on here and that it is probably just my skin, but thought I would mention this in case anyone with skin similar to me finds it helpful.

March 23, 2021
Unprompted review
UN_DID logo

Reply from UN_DID

Hey Haz,

We're sorry this one didn't work for your skin type! We'd love to discuss this more with you if you could reach out to hello@theundid.com

Thank you!
UN_DID x

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Rated 4 out of 5 stars

Not for everyone, unfortunately, but might work for you

First of all, the brand, its ethics and what it stands for is amazing.
I absolutely love everything about it, not only its values and approach to sustainability, but also the general aesthetic. Also, I am always looking to support UK businesses. Naturally I was very excited, with hopes of ditching my other skin tints (after using them up of course) and only buying from this brand from now on.

However, after trying the product (the water tint), I ended up with very mixed feelings.

An overall critique - the fragrance is very strong. So strong you can smell it after blending it on your face. It confuses me as it is marketed as a marriage of makeup and skincare, but there is so much research of how bad fragrance is for the skin, especially more sensitive types. I would say with any face products - fragrance free is the way to go, especially because most people now either don't care about fragrance, or downright hate it, so removing it is definitely a win.

Now to my personal experience.

I only wear tinted moisturizers, never foundations, so naturally I really wanted to love it, but it just did not work for my skin.
I tried all kinds of application methods - fingers, sponge, brushes, but it always ends up being patchy and uneven. I have very, very oily skin all over, with no dry patches, but somehow the tint is just bunching up in random places, and around my hairline it just looks straight up orange. I tried it on its own, with different primers and moisturisers underneath, but unfortunately not once did it look good. The shade (light medium) however matched me well (in places where it lied even), it has quite a neutral undertone.

So that was my experience, and if it was just me I'd probably leave 2 or 3 stars, but...

I got another bottle for my friend, and for him it works great, he loves it! It noticeably evens out his skintone and covers up any blemishes there might be, while still looking 100% like skin, you wouldn't be able to tell he's even wearing anything which he likes. He has moderately dry skin, and for him the application is very smooth, he just blends it in with his fingers and it looks great. He has a very deep skin tone, so I got the deepest shade for him, and at first it looked a bit too warm and too light, but it blends in very seamlessly.

So there it is, two very different experiences!
Unfortunately, I will not be repurchasing it for myself, but my friend definitely will!
However, I will be watching out for this brand and what they do next, hopefully they will be more mindful about fragrance content though.

I'm leaving 4 stars because I sincerely wish all the best for this brand, and I have evidence that the product will definitely work for some people!

March 20, 2021
UN_DID logo

Reply from UN_DID

Hey Elizabeth,

Thank you so much for taking the time to leave this very honest and detailed review, and we're delighted you have still given us 4*s.

Regarding the fragrance in the product - we totally appreciate this is a bit of a "marmite" subject. We've had tons of reviews saying they love the smell so it is a personal preference. We have only produced one batch of the product (so far!) and are seriously considering removing it all together. Watch this space :)

We'd be interested in hearing how you tried layering this on top of other product as you're right, it should not be bunching up in places around your skin. Off the top of my head, this could very likely be due to the other layers of your normal skincare (or even freshly cleansed skin) is not fully dry before you apply the water tint. It needs to be applied onto fully dry skin to get that amazing absorption and blur effect. If you wouldn't mind, it would be great to chat to you more about this to see if we can find a solution? If you could drop a note to hello@theundid.com, we'd love that! We're so glad the colour was a great match.

We're thrilled that your friend is seeing amazing results and that you are watching our for our journey. We're a very small, young business and this will really help us learn and grow.

UN_DID x

Rated 2 out of 5 stars

Fabulous service but product didn't work

Fabulous service, very quick delover but the product itself was awful. I knew that a skin tint was not going to cover much and I didn't want it to but I may as well have put another layer of moisturiser on. It did absolutely nothing for me even after reading all of the tips and tricks on how to 'build up' the coverage. Sorely disappointed as I had such high hopes for this product

March 19, 2021
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Reply from UN_DID

Hi Rhiannon,

Thank you very much for sharing your experience of our first product launch. The product itself is not a "typical foundation", if that's what you were looking for. It is part moisturiser, part skin-serum, part foundation and is designed to give you extremely sheer coverage. This is how we have clearly described and marketed the product throughout.

If you are getting the hydration benefits (you mention it feels like adding another layer of moisturiser) then that is one of the benefits of the product and we are delighted by this.

Best,
UN_DID x

Rated 4 out of 5 stars

Good but a bit streaky to apply

I really like it but I find it's a little bit streaky when I apply it with my fingers. Not a huge problem but I like the fastest morning routine possible so just want something that I could smear on my face without having to really look at what I'm doing (I can do this with glossier face tint). A brush or a sponge do the job though.

March 16, 2021
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Reply from UN_DID

Hey Catherine,

Thank you so much for taking the time to leave this great review and your feedback. As a small business it's great to hear this so we can learn in our next production of products. We're so glad you like it! :)

UN_DID x

Rated 5 out of 5 stars

Lovely product!

Lovely packaging and arrived quickly! Shade is perfect for my skin so really pleased. Smells good and feels light. Have to rub in quite quick to blend it well, but I love how matte it dries and how it feels like wearing nothing!

March 16, 2021
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Reply from UN_DID

Hey Alex,

Thank you so much for this amazing 5* review. We're so pleased that you're getting that no-feel result, it's what we love about it too :)

UN_DID x

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Rated 5 out of 5 stars

My New Summer Staple!

Bought this product a couple weeks ago. Although I've not been wearing too much makeup recently, because like most women can probably relate - this winter weather is NOT doing wonders for my skin! so it's all about moisturise moisturise moisturise! Which is where this product comes into it's own.
With it's light coverage you don't feel like you're caked in foundation and with the likes of hyaluronic acid and glycerin ingredients, your skin just locks in moisture and feels super hydrated all day. What more could you ask for? What I also love is that you can build up the coverage with more applications, should you want a more 'full faced' look.
I used the shade finder quiz to find my match - a simple quiz that really was spot on. With 6 shades, no.1 being the darkest and no.6 being the lightest (which makes for a nice change) it was really helpful.

This will definitely be my summer staple. Well done Romi and team! You've created a great product! xx

March 16, 2021
Unprompted review
UN_DID logo

Reply from UN_DID

Hey Sara,

Thank you so much for taking the time to write this lovely review. We're so glad you found the Shade Finder on our website super useful and that you're getting ultra hydrated results!

UN_DID x

Rated 5 out of 5 stars

Amazing service & product’

They were super nice when I said I forgot to add the discount to my order, honestly loved the product too!!!!!

March 9, 2021
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Reply from UN_DID

Hey there,

Thank you so much for taking the time to leave this review. We're so happy you love our service and our product!

Thanks for supporting our small business :)

UN_DID x

Rated 5 out of 5 stars

Perfect!

Perfect! This looks natural and it doesn't feel like I'm wearing anything. I'm also really pleased with the eco-friendly packaging.

March 9, 2021
UN_DID logo

Reply from UN_DID

Hey Rebecca,

Thank you so much for taking the time to leave this lovely review. We're so happy you're happy with your purchase and our eco-friendly packaging. We really think sustainability in beauty is the way forward :)

UN_DID x

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Rated 3 out of 5 stars

Beautifully smelling product in…

Beautifully smelling product in gorgeous packaging. It is moisturising and like a serum. However, it does not offer minimal foundation coverage. It is tinted but the pigment does not impact the skin how I would have liked.

March 7, 2021
UN_DID logo

Reply from UN_DID

Hey Issy,

We're so glad you like the smell, packaging and the moisturising properties of our product!

A quick note on the pigment on this one - it is designed to be super sheer. Plus, you can build this up to three times to get even more coverage.

Thank you!
UN_DID x

Rated 5 out of 5 stars

Flawless glowing skin

I was super excited to try the UN_DID and it DID. NOT. DISAPPOINT. Super light and moisturising and it has given me a perfect glow. All the benefits of moisturiser and foundation but in about 30 seconds. I am looking FLAW-LESS on Zoom now and living for it. Will definitely be buying again and can't believe how good value for money it is.

Also the packaging is incredible - I have no idea how they have made it feel so great when it's 100% recycled.

Oh and another thing it SMELLS AMAZING.

March 5, 2021
UN_DID logo

Reply from UN_DID

Hey Sanjay,

Thank you so much for this amazing review! We agree - it's perfect for all those lockdown Zoom calls :)

UN_DID x

Rated 2 out of 5 stars

Not my favourite application

I like the final finish of the product but I find it very difficult to work with. It doesn’t blend in with my skincare and I find it bunches up and and pills on my skin which is really annoying.

March 5, 2021
UN_DID logo

Reply from UN_DID

Hey Charley,

We have some great tips on how you should apply our product to avoid the pilling on the skin as you've described. We can appreciate how annoying this is. As it's not a typical foundation, you may need to alter the way you use on your skin slightly to get the best results. Here's some great tips from our community of users, and from some of the other reviews left on Trustpilot:

The first tip is that in your face [water tint] should be the very last step of your routine on completely dry skin. So if you’re laying this on top of your moisturizer or on freshly washed skin, it’s really important that you leave everything to dry fully – for me it’s about 2-3 minutes, but someone told me they waited 10 minutes and made a cup of tea and then applied this and it worked perfectly. If you want to add more layers for additional coverage, also remember to leave the first layer to dry fully before reapplying.

The second thing is if you are finding it "bunches", use a damp beauty blender/sponge/brush. This will allow the product to stay malleable and allow the sweeping of the product into the skin.

The third thing is pumping out the product in smaller doses and working it in smaller sections into the skin. This will make sure it blends into each section easily and effectively without drying out before you’ve had a chance to work it properly into the skin (and avoiding pilling). This suggestion was an interesting one from a customer, and they told me because it’s not a typical foundation, this was a great way to apply it.

We'd love to chat about this more so you get amazing results on hello@theundid.com. We're really glad you like the final finish in any case :)

UN_DID x

Rated 5 out of 5 stars

Great colour matching questionnaire

Great colour matching questionnaire. Prompt delivery.
This foundation ticks all the boxes for sustainability and it's kind to my sensitive skin.

March 5, 2021
UN_DID logo

Reply from UN_DID

Hey VB,

Thank you so much for this great review. So happy you're happy with the service and feel on your skin :)

UN_DID x

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Rated 5 out of 5 stars

Wonderful product

Wonderful product, highly recommended and will definitely buy again. Great to support a small businesss too.

March 2, 2021
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Reply from UN_DID

Hey Surferrosa,

Thank you so much for this brilliant review. We're so thrilled you're supporting our small business, it really means so much :)

UN_DID x

Rated 5 out of 5 stars

The tint for the skincare fan – throw away your CC and BBs now!

I first discovered this brand via some ads on Instagram, and normally I ignore these, but I was intrigued by the concept of a water tint. I'm more of a skincare girl rather than make-up – I hate wearing foundation – but this product by UN_DID is perfect. It goes on like a serum but has a blurring effect also. It feels lovely and although there is a little bit of a learning curve to getting it to apply how you want – if you want the second layer, you really do have to wait for it to dry – but I love it and wouldn't be without it. It makes my skin look put-together, but not done-up – perfect for the no-make-up look – but it's also made my skin feel great. I've noticed that my skin feels more hydrated and softer as well!

I spoke to Romi extensively about the product to ensure it was the right thing that I was looking for, and they were a godsend, helping me with choosing the right shade, and troubleshooting application.

My personal piece of advice is to make sure your moisturiser and SPF have settled into your skin before you apply, so for example, apply your moisturiser and SPF, then go brush your teeth, and then come back – you'll thank me for it! (Also, although the tint is water-based, I've tried both oil-free and SPFs with a bit of oil in (La Roche Posay Anthielios) and they have both worked.

Thanks to Romi and the UN_DID team – you're on to a winner. Can't wait to see what you do next

March 2, 2021
UN_DID logo

Reply from UN_DID

Hey Rebecca,

This review has blown our mind - thank you so much for taking the time to leave such a glowing review! We're so happy you're thrilled with our customer service, it was a pleasure to help you get the amazing results you're getting. Thank you so much for sharing your experiences of how you apply and use the product in addition to your normal skincare. We agree, it's always best to let all other products fully dry before you apply this to get the best results.

Thank you again!
UN_DID x

Rated 5 out of 5 stars

This thing is MAGIC!!

First thing I want to say is UN_DID customer service has been MORE THAN AMAZING, truly!
I contacted them on Instagram because I wasn't sure about my shade and they reply within 2 minutes, not even my mum reply me that quick!
They have been super nice and they helped me to choose a shade and they assured me that if the shade was wrong, they would change it for me. Who ever propose you that??? No one!
I received my parcel super quickly, but, I'm not a make-up expert and the first time I tried to put it on, it was a disaster and I was about to cry.
I contacted them again on Instagram, and again they have been amazing. Super quick in replying and so helpful!! I understood what I was doing wrong. I usually put some facial oil at my last step before the foundation...and water and oil separate...I know, I've been the most dumb on earth and I didn't thought about it at all. Thanks God UN_DID helped me!
This is my technique now: I use just a normal face cream, and I put a little pea amount directly on my face and I spread it with wet sponge. At the beginning it seems that it doesn't cover and you need another layer, but the secret is waiting. Leave it without touching for few seconds while it dries AND THE MAGIC HAPPENS! Good coverage, blur, nicely matt, natural.
When you touch your face you don't have the creamy/greasy feeling of any foundation, you just feel nothing and nothing rest on your mask too! And it really last the all day!
(BTW, I have sensitive acne-prone skin, and this doesn't break me out)

March 1, 2021
UN_DID logo

Reply from UN_DID

Hey Laura,

WOW is all we can say. Thank you SO much for leaving this amazing review! We're so thrilled you've loved the customer service from us, and that you're getting the results you deserve! We're absolutely loving these great tips and tricks of how you use with your normal skin routine. To hear you call it "MAGIC" just just made our day :)

UN_DID x

Rated 5 out of 5 stars

This makeup goes on silky smooth.

This makeup goes on silky smooth but dries to a soft matt finish. It covers up and stays on my t-zone perfectly.

March 1, 2021
UN_DID logo

Reply from UN_DID

Hey Debby,

Thank you so much for leaving this review. We're so happy you're loving in your face [water tint for face], especially the super silky texture :)

UN_DID x

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Rated 5 out of 5 stars

Very happy with the product and the overall experience!

I am very happy with this product! I have been looking for a product that gives light and subtle cover for my skin and as it is all sustainable it makes it even better. The website made it really easy to make sure I was choosing the right product for my skin and I love the inclusive message it promotes. Quick delivery and nice packaging made it a great experience from start to finish and I will definitely order again!

February 28, 2021
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Reply from UN_DID

Hey Patrick,

Thank you so much for taking the time to write this amazing review. We're so happy you've had a great experience with our brand and love the message of inclusivity. That's what we're all about!

UN_DID x

Rated 5 out of 5 stars

An amazing product with great service

An amazing product with great service! I’m 10 days post-partum. It is the only thing making me feel more normal! Just the right of amount of scent without being overpowering. It’s now part of my daily routine.

February 28, 2021
UN_DID logo

Reply from UN_DID

Hey Pallavi,

Thank you so much for this brilliant review. We're so happy it's working for you at this very special time in your life!

UN_DID x

Rated 5 out of 5 stars

So much more than foundation 💚

Such a beautiful and positive product. Not just a beauty product, but a message. Not just a foundation but a skin serum and moisturiser. Not just any old packaging but 100% recycled plastic from post consumer and the oceans. I adore the UN_DID for myself and my artists.

Anna Thompson
Makeup Artist

February 28, 2021
UN_DID logo

Reply from UN_DID

Hey Anna,

Thank you SO much for this amazing review. We love that you adore our brand values and it's great for your artists too :)

UN_DID x

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