I had a great experience with The Urban Bathhouse. The radiator valves were a great price, were delivered promptly and look fantastic.
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Would recommend this company to anyone, website is brilliant and easy to use and their prices are very competitive. Ordered Ceres Charlotte Edwards bath and delivery came on our specified day the next... See more
Company replied
5* service and product from start to finish. I purchased a free standing copper bath and the quality is outstanding for the price! The service I received from both Karoline and Harry was next to non... See more
Company replied
From start to finish was really straightforward.. Was able to order everything I wanted at competitive price. Followed with easy delivery, where both delivery guys were friendly and helpful. Good filt... See more
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Company details
Written by the company
At The Urban Bathhouse, our mission is to redefine your bathroom experience through an exceptional curation of products that blend functionality and style. As a dedicated online retailer, we go beyond offering curated bathroom essentials – we prioritise unparalleled customer service to ensure your journey is as remarkable as the products we offer. Our brand is built on the belief that a bathroom is more than a utilitarian space; it's a sanctuary for rejuvenation and self-expression. We meticulously select products that embody quality, innovation, and aesthetic appeal, transforming your daily routines into moments of indulgence. Welcome to The Urban Bathhouse, where curated excellence and unwavering customer focus come together to elevate your bathroom to a realm of unparalleled satisfaction.
Contact info
The Urban Bathhouse, Office 2/3, 2nd Floor, 48 West George Street, G2 1BP, Glasgow, United Kingdom
- 0141 291 5009
- info@theurbanbathhouse.com
- theurbanbathhouse.com
TUB is my favourite place to shop for…
TUB is my favourite place to shop for everything I need for my bathroom! Website is so easy to use and all their products are the best quality. The team are always super helpful with any questions I had :)
September 9, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear Christie,
Thank you for such a glowing review! We're delighted to be your favourite place to shop for all your bathroom needs. It's wonderful to hear that you find our website user-friendly and that you appreciate the quality of our products.
Our team takes pride in providing excellent service, and we're thrilled that you found them to be helpful with any questions you had. If there's anything more we can assist you with or if you have additional questions in the future, please don't hesitate to reach out.
We truly appreciate your loyalty and look forward to continuing to be your go-to for all things bathroom-related!
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Lovely product, great service
Ordered the Arroll Neo-Classic Radiator. Absolutely love it. Quick delivery. Would definitely buy from again.
September 1, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear Donna,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you love your new radiator and that our quick delivery met your expectations.
If you ever have more heating or home-related needs, don't hesitate to reach out. Thank you for choosing TUB!
Great service
August 22, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear Richard,
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service. Customer satisfaction is our top priority, and we're pleased that we could meet your expectations.
Looking forward to the pleasure of assisting you again in the future!
Really easy online process & friendly…
Really easy online process & friendly service! We exchanged several emails to check order and agree delivery, & order arrived on time with no fuss. Quality of products are excellent! Highly recommend TUB!
August 30, 2023
Unprompted review
Reply from The Urban Bathhouse
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our online process easy and that our service was friendly and accommodating throughout the exchange of emails.
We truly appreciate your recommendation of TUB! If you ever have further inquiries or if there's anything more we can assist you with in the future, please feel free to reach out. We look forward to serving you again.
I highly recommend shopping with TUB
I highly recommend shopping with TUB! I purchased the BC Designs Tye Acrylic Freestanding Bath and it is absolutely stunning. Exactly what I was hoping for and it looks amazing in my bathroom.
The customer service was also amazing! I called first to ask a few questions before making my purchase since it is such a big one. The staff member who I spoke with was so kind and made me feel like she truly cared about helping me. I will definitely be purchasing from them again.
August 18, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear Jamie,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are delighted with your Freestanding Bath and that it has become a stunning addition to your bathroom—exactly as you hoped for.
Our team takes great pride in providing excellent customer service, and it warms our hearts to know that our staff member was able to assist you effectively. We genuinely care about our customers' satisfaction, and we're delighted to have earned your trust.
We look forward to the opportunity to serve you again in the future. If you ever have more questions or need assistance, please don't hesitate to reach out. Thank you for recommending TUB!
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Thank you for prompt delivery of my…
Thank you for prompt delivery of my basin & for answering my query before purchasing.
August 23, 2023
Unprompted review
Reply from The Urban Bathhouse
Hi Karen,
We are thrilled to hear that you received your basin promptly and that we were able to assist you with your query before your purchase. Customer satisfaction is our top priority, and we are delighted that we could meet your expectations.
Team TUB.
Great product at very competitive…
Great product at very competitive price, slight issue with delivery date but was resolved efficiently and effectively. Very pleased with the overall experience and service to date. No complaints from me highly recommend
August 16, 2023
Unprompted review
Reply from The Urban Bathhouse
Thank you for your fantastic review! We're thrilled that you're pleased with the quality and value of our product. We apologise for any inconvenience caused by the delivery date hiccup, but we're glad we could swiftly resolve it for you. Your satisfaction is our top priority, and we're delighted that you're satisfied with the overall experience and service. If you have any further feedback or queries, please don't hesitate to reach out. Thank you for choosing TUB!
Would recommend this company to anyone
Would recommend this company to anyone, website is brilliant and easy to use and their prices are very competitive. Ordered Ceres Charlotte Edwards bath and delivery came on our specified day the next week. Fantastic service over the phone and knowledgeable about the product. Fantastic in all ways and will use again when we need too. Would highly recommend!
August 2, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear Jack, we truly appreciate your thoughtful feedback. Taking the time to share your experience means a lot to us. We're delighted that you're pleased with your Charlotte Edwards Ceres Bath. Here's to many years of enjoyment ahead!
Great service all round!
Super fast delivery, absolutely LOVE my new bathroom pieces ❤️
August 7, 2023
Unprompted review
Reply from The Urban Bathhouse
Hi M. Hands, thank you for taken the time to review your experience at TUB. We are so pleased you are happy with your new products!
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Great customer service!
Great customer service!!
I had a couple of questions before making a purchase and each time i had quick and clear response which reassured me.
The website is extremely easy to use compared to similar companies I was shopping with.
And after receiving my purchase I am very happy with the speed of delivery and quality. Will definitely be shopping here again.
August 4, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear Beth, thank you for this wonderful review. We are happy you had a great experience with us here at TUB. We look forward to welcoming you back in the future.
Bought some things for my new bathroom
Bought some things for my new bathroom. Nice website and quick delivery
July 28, 2023
Unprompted review
Reply from The Urban Bathhouse
Hi Katie, thank you for taken the time to review your experience at TUB. We appreciate it, thank you!
Reply from The Urban Bathhouse
Thank you Bz for your review, we hope you enjoy your products!
Excellent customer service and products
Excellent customer service. Harry was polite, patient and efficient. The order was delivered on time as specified and the products were of very high quality. The Urban Bathhouse are very easy to work with and have a thorough understanding of their products. I cannot recommend this company highly enough and would not hesitate to use them again.
July 1, 2023
Unprompted review
Reply from The Urban Bathhouse
Dear A. Limon, thank you very much for taken the time to review your experience with us. We are pleased that Harry was able to help you and that you are happy with your products. Thank you, we appreciate it.
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Couldn't recommend this company more
Couldn't recommend this company more - my experience was seamless. I have recently moved house and have been overwhelmed with options for bathroom renovations. Karoline offered expert knowledge and assistance with any queries I had.
May 1, 2023
Unprompted review
Reply from The Urban Bathhouse
Hi Iona, Thank you very much for these kind words! We are so glad we were able to assist with your bathroom renovations. thank you for choosing us. We appreciate it.
Absolutely first class
Absolutely first class, clear communication throughout and my order arrived when said it would do, product perfect used and fitted I cannot fault this company I'd highly recommend them. Thank you!
July 12, 2023
Unprompted review
Reply from The Urban Bathhouse
Thank you for taken the time to review your experience with TUB. We appreciate you and we are pleased we were able to help. Thank you!
Easy to deal with and smooth
Easy to deal with, smooth transaction and great value for money on bathroom supplies. Highly recommend.
June 26, 2023
Unprompted review
Reply from The Urban Bathhouse
Thank you Ben! We really appreciate you and are pleased we were able to assist. Thank you for shopping with us.
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