Great service and communication through out. I had an unusual request for additional strap and he not only sourced it and fitted it to my new Omega watch. My delivery Date was delayed due to the imp... See more
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Just received my second purchase from the Watch Directory and got excellent service as I did the last time, you always get that personal service from Jonathan which makes you feel valued........great... See more
I ordered my omega speedmaster 38 chronograph through The Watchshop and I was given a delivery schedule of 3/4 weeks. Jonathan kept me informed of the progress even when there was a slight delay from... See more
I really do have to rate Jonathan and the service The Watcb Directory deliver. From start to finish he was incredibly helpful and got me a great price on an Oris Aquis. His product knowledge is ex... See more
Company replied
Company details
Information provided by various external sources
The Watch Directory is one of the UKs largest watch retailers. Browse unworn, brand new, ex-display and more watches at a discounted price
Contact info
Queens Hall, Forbes Road, ME13 8QE, Faversham, United Kingdom
- 01795250577
- enq@thewatchdirectory.com
- thewatchdirectory.com
4.9
Excellent
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Excellent service Jonathan sauced the watch I wanted as this wasn’t widely available in the UK which he found within a day of me asking and within 5 days it was on my wrist. Amazing....
Highly recommended
February 18, 2020
Unprompted review
Reply from The Watch Directory
Thank you so much Mr Wilson, it was our pleasure to source that particular timepiece for you. We hope you enjoy the wrist candy!
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Fantastic personal service
Fantastic personal service. Phone calls with updates. Brilliant price!!!
February 6, 2020
Unprompted review
Reply from The Watch Directory
It was our pleasure Brenda! We always feel it is essential to keep our customers updated throughout each stage of the process, and of course we aim to offer the most competitive prices possible. We hope you enjoy your watch.
Very good service from these
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the feedback Mr Oliver, providing the best service possible is absolutely something we pride ourselves on here at The Watch Directory.
Honest excellent service
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you Ms Turner, it was our absolute pleasure!
Excellant value just what I wanted
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you Christine! We do aim to be to provide the best range of luxury watches at the best prices we possibly can. We hope you enjoy your watch.
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Reply from The Watch Directory
Thank you for your kind words and recommendation! We do try to provide as much help to our customers as we can.
Watch I ordered was delivered as…
Watch I ordered was delivered as promised at a very competitive price.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the feedback Mr Davies! We do aim to offer the most competitive prices and make luxury watches as affordable as possible. We hope you enjoy the watch.
Great price and speedy service
Great price and speedy service. Well done.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thanks Chris! We hope you enjoy the watch.
Love the watch
Love the watch. So versatile and smart.
Fantastic service. Will use again.
Many thanks
February 5, 2020
Unprompted review
Reply from The Watch Directory
So glad you love the watch Maria! We look forward to hearing from you again in the future and will be more than happy to help in every way we can.
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Excellent customer service and quick…
Excellent customer service and quick delivery!
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the feedback Mrs Millar! We hope that you enjoy your beautiful watch.
Great service.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the kind feedback Lisa!
Great Service
Really good fast service with excellent trade in price given for my existing watch.This allowed my to purchase my dream watch.
Highly recommended.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you Mr McDougall! We are really pleased we were able to help you obtain your dream watch.
Brilliant service from start to finish.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thanks Ellen! We do try and make sure our customers are looked after every step of the way when purchasing a luxury watch from us.
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Excellent Service & Communication
I ordered the watch I wanted very easily online. This was very quickly followed up with a phone call to let me know when my watch would be available and the shipping date. My watch arrived ahead of time which was great as it was for a birthday present.
Would not hesitate in recommending The Watch Directory.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the kind feedback Mrs Verge.!We are so pleased that we were able to get the watch early for you therefore allowing you to make someone very happy on their birthday.
OVERALL EXCELLENT SERVICE AND HIGHLY RECOMMENDED
An excellent service from start to finish, understanding, knowledgeable. Price was excellent. Just wonderful highly recommended would always recommend and will definitely use again in the future.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you so much Linda for the kind words! We have a real passion for luxury watches and a burning desire to provide the best possible service and prices to our customers. We hope you enjoy your watch and look forward to hearing you from in the future.
Great price
Great price, quick delivery. Would definitely use them again
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you very much for the feedback Mrs Wicks! We hope you enjoy the lovely timepiece.
Fast and easy delievery of both…
Fast and easy delievery of both Messages and the watch itself. Great
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the feedback Claes! We do our best to be as prompt as possible with contacting our customers and getting the watches delivered to you.
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Excellent service and delivered on…
Excellent service and delivered on time. Very knowledgeable and helpful throughout the process. Couldn’t recommend enough.
February 5, 2020
Unprompted review
Reply from The Watch Directory
It was our pleasure to provide the service Mr Heather, and we greatly appreciate the feedback!
Great service, competitive pricing
Great service all round, competitive pricing. Recommend.
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you for the kind feedback, we will always aim to be the most competitively priced of any online watch retailer.
This company is great
This company is great, can’t do enough to help.
Fast shipping and great prices, what’s not to like?
February 5, 2020
Unprompted review
Reply from The Watch Directory
Thank you so much for the kind feedback, we are so glad you had a great purchase experience with us.
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