The Watch Directory Reviews 

206
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service and communication through out. I had an unusual request for additional strap and he not only sourced it and fitted it to my new Omega watch. My delivery Date was delayed due to the imp... See more

Rated 5 out of 5 stars

Just received my second purchase from the Watch Directory and got excellent service as I did the last time, you always get that personal service from Jonathan which makes you feel valued........great... See more

Rated 5 out of 5 stars

I ordered my omega speedmaster 38 chronograph through The Watchshop and I was given a delivery schedule of 3/4 weeks. Jonathan kept me informed of the progress even when there was a slight delay from... See more

Rated 5 out of 5 stars

I really do have to rate Jonathan and the service The Watcb Directory deliver. From start to finish he was incredibly helpful and got me a great price on an Oris Aquis. His product knowledge is ex... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

The Watch Directory is one of the UKs largest watch retailers. Browse unworn, brand new, ex-display and more watches at a discounted price


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4.9

Excellent

TrustScore 5 out of 5

206 reviews

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4.9

All reviews

(206)

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Rated 5 out of 5 stars

Very good service from Jonathan

Very good service from Jonathan. watch arrived beforew due date

February 5, 2020
Unprompted review
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Reply from The Watch Directory

Thank you Shelina, we always want to get the watch to you as soon as we can and keep you updated every step of the way.

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Rated 5 out of 5 stars

Excellent

Extremely helpful. Fantastic price.
Would definitely use again.

February 5, 2020
Unprompted review
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Reply from The Watch Directory

Much appreciated feedback Terry! We always do our best to make sure our prices are the best available and our customers are looked after.

Rated 5 out of 5 stars

Excellent service and made a…

Excellent service and made a considerable saving

February 5, 2020
Unprompted review
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Reply from The Watch Directory

We are so glad the service and pricing was to your liking Mr Kay. Making the luxury watch market affordable whilst maintaining a high level of customer service are two of our most defining features as a company.

Rated 5 out of 5 stars

Excellent service

Excellent service, exceeded our expectations on delivery... and the price, just fab. Will be using them again!

February 5, 2020
Unprompted review
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Reply from The Watch Directory

Thank you so much for the kind feedback Mr Twaits! We will always aim to give our customers the best possible price and the speediest delivery possible.

Rated 5 out of 5 stars

Great service and price

Great service and price. Wish they sold other makes as well

February 5, 2020
Unprompted review
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Reply from The Watch Directory

Thank you Mr Huntley! Keep an eye out on our website and social media as there may be some new brands in stock very soon.

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Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Great company and customer service.

February 5, 2020
Unprompted review
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Reply from The Watch Directory

Thanks for the feedback Michael! We are always happy to help in any way we can.

Rated 5 out of 5 stars

Efficient and helpful, fair and competitive

Efficient and helpful and a fair and competitive price. Delivered on time and supplied via authorised reseller. Happy customer.

February 5, 2020
Unprompted review
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Reply from The Watch Directory

Thank you for the kind feedback Robert! We are glad we could be of service.

Rated 5 out of 5 stars

Excellent customer service

Thanks to excellent customer service my watch was replaced quickly when the wrong model was sent to me. They were quick to identify and re order even covering my postage costs too.

February 1, 2020
Unprompted review
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Reply from The Watch Directory

We apologize for the initial mix up Tim, but we are glad we got everything resolved for you as it should be.

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Rated 5 out of 5 stars

I have just bought a Breitling watch…

I have just bought a Breitling watch from The Watch Directory, first class service and very helpful advice from Jonathan. It arrived 10 days after the deposit was paid which included the New Year. Saved over £1,000 on the retail price and included the full 5 year electronic guarantee from Breitling. Great service, first class.

January 9, 2020
Unprompted review
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Reply from The Watch Directory

Thank you so much for the kind feedback! We are so glad you are happy with the wonderful Breitling we were able to provide you with.

Rated 5 out of 5 stars

I was slightly apprehensive at first…

I was slightly apprehensive at first buying an expensive watch from an online retailer. I read the other reviews and decided to trust them. They were certainly true - my order was processed in rapid time, the communication from The Watch Directory on the delivery address and advice on insurance was brilliant. They made the shopping experience smooth, stressless, and even saved me money on the insurance I went with. Highly recommend The Watch Directory and would buy more watches from here in the future, especially as they undercut the high street prices.

December 23, 2019
Unprompted review
The Watch Directory logo

Reply from The Watch Directory

Thank you for the kind feedback Phillip! We believe that you should be able to receive the same level of service online that you would receive in a luxury watch retailer on the high street (if not even better). We are so glad you were happy with the purchase and look forward to hearing from you in the future.

Rated 5 out of 5 stars

The guy who helped me was incredibly…

The guy who helped me was incredibly helpful and efficient. He secured the watch I was looking for, and could not find anywhere else. A great price and available in 7 days....

November 29, 2019
Unprompted review
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Reply from The Watch Directory

Thank you for the feedback Rob. We are glad we could source the watch you were looking for for the best possible price.

Rated 5 out of 5 stars

Top points for customer service

Top points for customer service. Bought an omega speedy. Thanks again and best of wishes

October 27, 2019
Unprompted review
The Watch Directory logo

Reply from The Watch Directory

Thank you for the kind feedback! So glad you are happy with the Speedmaster.

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Rated 5 out of 5 stars

Very good company

Just bought a Omega Aqua Terra from The Watch Directory good company Very pleased with the watch and the service .Jonathan was very helpful he said the watch would take 3 to 4 weeks and it arrived in 10 days from order and good delivery service best of all good price 5 🌟

October 26, 2019
Unprompted review
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Reply from The Watch Directory

Thank you for the feedback Gordon! We will always get the watch to our customers as soon as we possibly can and the estimated delivery is a worse case scenario.

Rated 5 out of 5 stars

I had need to contact The Watch…

I had need to contact The Watch Directory with a view to selling my Gents Omega De Ville wristwatch. I can only say what a joy it was dealing with Jonathan Brett. Throughout the whole process he was nothing but professional, knowledgeable and courteous in all my dealings with him and moreover he gave the best and most fair price compared to others I had contacted. Furthermore once the price was agreed Jonathan transferred the funds same day in full to my nominated bank account. I would strongly recommend both Jonathan and his company without hesitation.

September 25, 2019
Unprompted review
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Reply from The Watch Directory

Thank you for the feedback Barry! We are glad to have helped you sell the watch and agree on a fair price.

Rated 5 out of 5 stars

Doug

Doug. Wanting to sell my watch and also my wife’s watch I spent many hours on the internet searching for a suitable firm and UTOPIA I found the WATCH DIRECTORY - straight forward dealing excellent cooperation expert advice from Jonathan with prompt attention to detail

September 3, 2019
Unprompted review
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Reply from The Watch Directory

Thank you for the feedback Mr Llewellyn! We are so glad you are happy with the sale of your watch.

Rated 5 out of 5 stars

Bought an Omega Seamaster 300m from the…

Bought an Omega Seamaster 300m from the Watch Directory. Their pricing was by far the best I found online and the communication from Jonathan was always very prompt and professional. Great to deal with, all shipped on time as promised. Will definitely be using them again.

August 15, 2019
Unprompted review
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Reply from The Watch Directory

Thank you for the kind feedback Peter! We always aim to give our customers the most competitive prices on the market.

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Rated 5 out of 5 stars

Omega Seamaster 300m Master Co-Axial

I recently purchased my new Omega from The Watch Directory.
Had an initial chat with Jonathan who gave me the confidence I was dealing with a professional outfit.
I cannot fault the service or the excellent deal he gave me, I would definitely recommend The Watch Company to anyone looking for a classy watch at a very good price.
Thanks for all your help Jonathan.

July 9, 2019
Unprompted review
Rated 5 out of 5 stars

I had such a great experience with…

I had such a great experience with buying a watch from The Watch Directory. I asked for a lot of information on specifications and the best fit for my girlfriend and Johnathan got straight back to me and was very informative. I will recommend to friends and family for such a pleasant experience. Oh and she loves the watch!

June 21, 2019
Unprompted review

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