The Whisky World Reviews 

8,956
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A great buy! Bought as a gift for a discerning Dutch friend who loves a peaty, smoky scotch. I did my research and this brand didn’t fail to impress. The bottle came carefully wrapped with a presen... See more

Rated 5 out of 5 stars

During Delivery this time there was an issue with the paperwork. I sent an email and within an hour Sam responded that he had sent over the needed information to clear customs. Within 72 business ho... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase. The ordering is easy. Communication The Whisky World was quick and they provided my tracking information for my purchase. But I really want to commend The Whisky World with... See more

Company replied

Rated 5 out of 5 stars

The Tequila I favored became Unavailable in town. Family & Friends shopped in several cities of Mexico ( Unavailable!)Found in Columbia ( Custums Complications!) Thought these folks ( W-World) I purch... See more

Company replied

Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(8,956)

1,586 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought this for my older brother for…

I bought this for my older brother for a surprise b/day gift, he loved it , free p/p quick delivery, great price 👌

June 3, 2026
The Whisky World logo

Reply from The Whisky World

Hello Alice,

We are delighted that your brother loved his surprise and that the delivery was speedy. It is a pleasure to help make a birthday even more special!

Barry,
TWW Support Team

Rated 4 out of 5 stars

Grey Goose Altius

Nice product and well packaged to avoid any damage 👌🏻

May 24, 2026
The Whisky World logo

Reply from The Whisky World

Hello Ray,

Thanks for the feedback! Glad you’re happy with the product and that it arrived safe and sound.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, beautifully packaged, even packaged the box so it didn’t get ruined! My husband will be so chuffed on Father’s Day! Thank you

June 2, 2026
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Reply from The Whisky World

Hello,

That’s so good to hear. We’re delighted that you’re happy with the packaging and the speed. It’s a pleasure to help with a Father’s Day gift and we hope your husband has a fantastic day when he finally gets to open it!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, very impressive! Thank you 🙏

June 2, 2026
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Reply from The Whisky World

Hello Reshma,

Thanks! Glad it got there so fast. We do our best to keep things moving as quickly as possible.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery and well packaged

Fast delivery and well packaged. Great whiskey at a great price - thanks!

June 2, 2026
The Whisky World logo

Reply from The Whisky World

Hello Harj,

Thank you so much! We are happy that you are pleased with the delivery speed and the value of your order. It was a pleasure serving you!

Barry,
TWW Support Team

Rated 5 out of 5 stars

great item

great item i bought with engraving from the whisky world i would highly recommend

May 24, 2026
The Whisky World logo

Reply from The Whisky World

Hello Sean,

We’re delighted that you’re pleased with the engraving and truly appreciate you recommending us to others.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great Selection, Great Packaging

Selection and pricing were both great. The bottles and their boxes were well packaged. I especially appreciated the care taken to ensure that the boxes did not get bent during shipping!

May 31, 2026
The Whisky World logo

Reply from The Whisky World

Hello Michael,

Thank you for such a kind review! We’re so glad you enjoyed our range and were happy with the pricing. It's a pleasure to know that the care we took with the boxes helped make your experience a positive one.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great transaction - Easy to purchase and fast shipping!

I was very excited to find a bottle available at The Whisky World that is not available in the US. The order process was easy, they provided good communication throughout, it was well packaged when I received it, and shipping was fast! I'll definitely buy from again.

June 1, 2026
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Reply from The Whisky World

Hello Robert,

Thanks so much for the kind words! I’m glad we could help you grab that exclusive bottle. It’s great to hear the packaging and quick delivery stood out. We appreciate you choosing us.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Superbly packed and surprisingly fast delivery

Superbly packed; surprisingly fast! I thought that my order (a father's day gift) would take quite a while because The Whisky World is in UK. However, we had it in hand within a week. The product was extremely well packed - we were both amazed by the bottle surround. I've never seen an air pack that secure!

June 1, 2026
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Reply from The Whisky World

Hello Julie,

It’s such a pleasure to help with a Father's Day gift especially when it beats expectations on delivery time. We're so glad you were impressed with the secure packaging; it's exactly how we want every bottle to arrive. We hope you both enjoyed the gift!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Expeditious service in a jam

While traveling in Scotland, I purchased a fine bottle of Scotch Whiskey for my father to bring home to the United States. Upon arriving home and presenting said bottle to my father, I proceeded to drop it on the ground and it shattered, thus spilling its contents. I found a replacement bottle on your website and within 3 days, my father and I were toasting to a successful trip and to fine Scotch Whisky. Thank you!

May 25, 2026
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Reply from The Whisky World

Hello Christopher,

Thank you so much for telling us that story! It’s wonderful to know we could help fix that accident and get the scotch to you in time for a toast with your father. We are so glad your trip ended on such a high note despite the initial spill. Enjoy the replacement!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great

Great service excellent experience

May 25, 2026
The Whisky World logo

Reply from The Whisky World

Hello Ray,

Thank you! It’s always a pleasure to hear our customers had a great time.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

The most amazing products and prices

The most amazing products and prices. Great service

June 1, 2026
The Whisky World logo

Reply from The Whisky World

Hello Joe,

We are so happy you enjoyed the selection and prices. It’s always a pleasure to provide a great service for our customers.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Ordered a bottle.an received it in less…

Ordered a bottle.an received it in less then 2 days. Order on Monday received on Wednesday. Phenomenal.

June 10, 2026
Unprompted review
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Reply from The Whisky World

Hello William,

Monday to Wednesday is a total win! Glad we could get that bottle to you in record time. Cheers!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Excellent reliable service

Excellent reliable service

June 1, 2026
The Whisky World logo

Reply from The Whisky World

Hello Leda,

Thanks for the feedback! We're glad we could provide a service you can count on.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Fantastic price for what I needed and…

Fantastic price for what I needed and exceptionally fast postage ..will definitely be using you again .

May 31, 2026
The Whisky World logo

Reply from The Whisky World

Hello,

We are happy that you found a great deal with us and were pleased with the speedy delivery. We will be here whenever you need us next!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Swift and efficient service in a…

Swift and efficient service in a friendly and professional manner

May 24, 2026
The Whisky World logo

Reply from The Whisky World

Hello David,

Thanks for the feedback! Glad we could get everything sorted for you quickly and with a friendly touch.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

I ordered 3 kosher bottles of wines

I ordered 3 bottles of wines, 2 red & 1 white, I wanted the white wine dry, but they sent me semi dry. As soon as I wrote to them, a lady called Michelle, from Customer Support Team, was really very helpful, very efficient, the problem been solved very quickly & professionally. I will definitely shop again with the company, the customer service that I received from Michelle was exceptional. My name is Etsil

May 31, 2026
Unprompted review
The Whisky World logo

Reply from The Whisky World

Hello Etsil,

Thank you so much for your kind words, Etsil! We were so sorry to hear the wrong bottle was included but we’re delighted that Michelle was able to provide such exceptional service and resolve it quickly for you. It’s feedback like this that makes our day and we can’t wait to welcome you back for another order soon!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Was able to purchase Baileys Colada…

Was able to purchase Baileys Colada which is hard to find elsewhere at a reasonable price. It was dispatched quickly with tracker and packaged very well. Very pleased. Recommend.

May 24, 2026
The Whisky World logo

Reply from The Whisky World

Hello Louisa,

Thank you so much for the lovely review! We are delighted that you found a great deal on something special and were happy with the delivery. We look forward to serving you again!

Barry,
TWW Support Team

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