During Delivery this time there was an issue with the paperwork. I sent an email and within an hour Sam responded that he had sent over the needed information to clear customs. Within 72 business ho... See more
Company replied
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Time to Start Shopping!
90 Oldhill Street, N16 6NA, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Reply from The Whisky World
I bought a whiskey and it came in less than a week!

Reply from The Whisky World
The purchase was excellent and very well packaged. I would have preferred to receive it a little earlier, but overall I am very satisfied.

Reply from The Whisky World
Glengoyne is right up there with Mcallan
Wish I’d found it earlier !

Reply from The Whisky World

Reply from The Whisky World
My Chartreuse arrived sooner than expected! Very nice to deal with and the website was easy. I will be back :-)

Reply from The Whisky World
Excellent, easy to use ordering system. Items at the best price I could find and delivered very quickly.

Reply from The Whisky World
Great prices delivered in under 24 hours impressive.Definately one of the best businesses I've dealt with would highly recommend.

Reply from The Whisky World
I’ve ordered repeatedly and everything was so great. I believe you used UPS in the past and my packages arrived in Florida, surprisingly, in 2-3 days. I still have not received my order for this. I am not sure what or why but these orders have been stuck in the FedEx Memphis TN location for almost 2 weeks with no updates. You guys have been great but not sure what to do going forward.
Edit: I changed the rating to a 5 star because dealing with The Whiskey World has been great. Awesome customer service and fast processing of the order with extremely fast response times. I would rate FedEx with a 2 star review. Luckily I received my package today which I needed for a going away gift tomorrow.

Reply from The Whisky World
I bought this for my older brother for a surprise b/day gift, he loved it , free p/p quick delivery, great price 👌

Reply from The Whisky World

Reply from The Whisky World
Super fast delivery, beautifully packaged, even packaged the box so it didn’t get ruined! My husband will be so chuffed on Father’s Day! Thank you

Reply from The Whisky World

Reply from The Whisky World
Fast delivery and well packaged. Great whiskey at a great price - thanks!

Reply from The Whisky World
great item i bought with engraving from the whisky world i would highly recommend

Reply from The Whisky World
Selection and pricing were both great. The bottles and their boxes were well packaged. I especially appreciated the care taken to ensure that the boxes did not get bent during shipping!

Reply from The Whisky World
I was very excited to find a bottle available at The Whisky World that is not available in the US. The order process was easy, they provided good communication throughout, it was well packaged when I received it, and shipping was fast! I'll definitely buy from again.

Reply from The Whisky World

Reply from The Whisky World
Superbly packed; surprisingly fast! I thought that my order (a father's day gift) would take quite a while because The Whisky World is in UK. However, we had it in hand within a week. The product was extremely well packed - we were both amazed by the bottle surround. I've never seen an air pack that secure!

Reply from The Whisky World
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