I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more
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Review summary
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Ordered an engraved gift for a special birthday present. Engraving was discreet and just added a special touch. Emails exchanged when placing the order were dealt with quickly and efficiently. I reque... See more
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The staff were very helpful when I phoned . I was an existing customer but the online system could not place my order on line . The man whom I spoke to found my old account & took my order over the... See more
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I have purchased many bottles from whiskey world Easy to navigate and purchase Payment methods quick And package with quality protection Delivery given up dates when item to arrive Very happy... See more
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Company details
About The Whisky World
Written by the company
About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.
Check out our Amazing Offers!
Written by the company
- Weekly Special Offers Across our Whisky & Spirit Collections
- With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
- Make It Personal!
- With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134
Free Standard UK Delivery On Orders Over £99
Time to Start Shopping!
Ordering to a single UK address? Your discount will automatically be applied at checkout by default!
See our full shipping and delivery options:
https://www.thewhiskyworld.com/delivery-returns-i5
Contact info
90 Oldhill Street, N16 6NA, London, United Kingdom
- 020 3805 6666
- sales@thewhiskyworld.com
- thewhiskyworld.com
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Whisky World
Hello Anthony,
Thanks for the feedback! We're glad you found the service excellent quality. Appreciate it.
Michelle,
TWW Support Team
Just an amazing experience great gift…
Just an amazing experience great gift ideas and fabulous quick shipping times.
March 30, 2026
Reply from The Whisky World
Hello Austin,
We really appreciate you sharing this. It's great to know the gifts, service and quick shipping worked well for you.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Srinath,
Awesome, thanks for sharing! Love that the service and prices were both a win for you.
Barry,
TWW Support Team
It was a good price and came on time…
It was a good price and came on time and was well packaged will order again
March 29, 2026
Reply from The Whisky World
Hello Adam,
So glad the price, timing and packaging were spot on. Thanks for the support and we'll be ready when you order again.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Stuart,
That's great to hear! Thanks for letting us know it went smoothly.
Claire,
TWW Support Team
Can't get this in the supermarket.
Ordered 2 bottles of Bacardi mojito because you can't buy in the supermarket.
Arrived within a few days and now I'm having a nice drink or too.
March 22, 2026
Reply from The Whisky World
Hello Lynn,
We're so glad we had the Bacardi Mojito in stock for you and got it there fast. Thanks for choosing us. Hope you're enjoying the drink or too.
Michelle,
TWW Support Team
Great service
I ordered three miniatures to use as cake toppers for my husband's 60th birthday. They arrived very quickly and were well packaged.
March 8, 2026
Reply from The Whisky World
Hello Gill,
We're glad the miniatures turned up fast and were packed well. Hope they made great cake toppers for the 60th.
Barry,
TWW Support Team
Great buy
Product arrived super fast and was packaged extremely well.
I would definitely buy from seller again and would highly recommend.
March 27, 2026
Reply from The Whisky World
Hello Mary,
Thanks for letting us know the delivery was super fast and the packaging was spot on. We're pleased you'd shop with us again and recommend us.
Claire,
TWW Support Team
Great price with quick, secure delivery
The drinks were the best price I found online and were securely packed and delivered very quickly. Very impressed.
March 26, 2026
Reply from The Whisky World
Hello,
We're glad you found the best price and that everything arrived quickly and securely packed. Appreciate you choosing us.
Michelle,
TWW Support Team
My order was delivered on time with no…
My order was delivered on time with no problems. The 'Black Sheep Brewery' needs to take a leaf our of YOUR book. Still waiting for THEM to deliver an Item ordered 18 days AGO!
March 19, 2026
Reply from The Whisky World
Hello Cecilia,
We really appreciate this feedback. It's good to hear your delivery was on time and problem free. Thanks for trusting us with your order and for the kind comparison.
Barry,
TWW Support Team
Good price and arrived in good condition
Good price for what we wanted. Packing was really good keeping the bottle and box packed seperately within same box. Arrived in perfect condition. Is a present so not tasted yet.
March 26, 2026
Reply from The Whisky World
Hello Deborah,
Thanks so much for this! Glad the price was right and the packaging did its job keeping bottle and box separate. Perfect condition is what we like to hear. Hope the present lands well.
Claire,
TWW Support Team
Reply from The Whisky World
Hello David,
We really appreciate you sharing this. It's good to hear the process was easy and fast. Thanks for recommending us.
Michelle,
TWW Support Team
Excellent service thank you.
March 19, 2026
Reply from The Whisky World
Hello Stephen,
Thanks for this. We're glad the service was service excellent.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Debbie,
Nice to hear that. Thanks for letting us know it went well.
Claire,
TWW Support Team
Third purchase experience from Whisky…
Third purchase experience from Whisky World and all have been very good. The website experience is very helpful and easy to use and the range of choice extensive . I ordered on a Sunday afternoon and received order by Tuesday so super quick. The packaging and safety of the bottles is very impressive . All bottles are concealed in individually in an ingenious segmented air filled pouches . Delivered by DPD. Value for money is quite fare and sale items worth a look. I have been very happy using Whisky World and can recommend them.
March 24, 2026
Reply from The Whisky World
Hello,
We really appreciate you taking the time to write this. It means a lot to hear you're happy with it. Glad the site's easy, the range is there and those air pouches kept everything safe with DPD. Sunday to Tuesday is solid. Appreciate you shouting us out and checking the sales.
Michelle,
TWW Support Team
Excellent service
Excellent service, from ease of use of website, ordering, updates. Use this site regularly and can't fault it. Good value for money and speedy delivery.
March 17, 2026
Reply from The Whisky World
Hello,
Love hearing this! So glad the site's easy to use, the updates help and we're delivering good value quickly. Thanks for being a regular. We appreciate the support.
Barry,
TWW Support Team
Delivery cost was astronomical
Delivery cost was astronomical. International delivery was £70, then a hidden import cost of $70 AUD on top to get the item released from customs, which was not mentioned at time of purchase, surely that’s illegal and any import costs should be accounted for in the delivery fee or at minimum disclosed at time of purchase?
Very disappointed and will be my only purchase from The Whiskey World.
March 25, 2026
Reply from The Whisky World
Dear Stevyn,
Thank you for your review.
We are very sorry for the frustration caused by the Australian import tariffs.
Unfortunately, import duties and taxes are set by the destination country’s customs authorities and are collected locally by the courier upon arrival. These charges are outside of our control and are not included in our delivery fees.
That said, we do aim to be as transparent as possible. A notice is displayed before checkout, as well as on our delivery information page, to advise that additional local duties and taxes may apply depending on the destination.
We truly regret any disappointment caused and appreciate your feedback, as it helps us continue to improve both our communication and overall customer experience.
Sincerely,
TWW Support Team
Speedy, safe delivery!
Amazingly fast delivery, really well packaged so that it all arrived intact and the choice on the website is really good. I’m very pleased to be able to get a couple of old family favourites from my late grandmother’s homeland again!
March 17, 2026
Reply from The Whisky World
Hello RJ,
This is lovely to read. So glad everything arrived quickly, safely and that you found those special family bottles again. Thanks for letting us be part of bringing a bit of your grandmother's homeland back to you.
Claire,
TWW Support Team
The staff were very helpful when I phoned .
The staff were very helpful when I phoned . I was an existing customer but the online system could not place my order on line . The man whom I spoke to found my old account & took my order over the phone persisting when the pay
Ment machine kept whirring . It eventually went through.
He was patient & kind & assured me my gift would be delivered the next working day & it was .
March 24, 2026
Reply from The Whisky World
Hello Josie,
We appreciate this feedback. It's good to know our staff could sort out the online issue, handle the payment trouble patiently and make sure your gift arrived on time. Thanks for being an existing customer and for the kind words.
Michelle,
TWW Support Team
Amazingly fast shipping to US of a…
Amazingly fast shipping to US of a bottle we can’t get. Happy gift giving experience.
March 16, 2026
Reply from The Whisky World
Hello Caroline,
We really appreciate you sharing this. It's great to hear it arrived quickly and helped with your gift. Thanks for choosing us for something hard to find.
Barry,
TWW Support Team
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