The Whiz Cells Reviews 

Quick payment. Convenient service. 100% A+

Was straightforward until you send your phone in. Then they offer you less.

I decided to go for it and send my phone to Whiz Cells. It came up on the Google search and a quick look through, I thought it was legit. I sent them a phone in great physical condition - no scratches or dings or nicks whatsoever. The battery life had deteriorated a bit so I expected compromised on the price. The original promise was $90. They received my phone and sent me an email saying the phone was totally deeply scratched and dirty and they tested the battery, 79%, so my offer was $15. Absolutely unbelievable. I told them I sent them an unscathed, clean phone in perfect condition double wrapped in bubble wrap, so no way it happened during shipping. They said unless I can show them a photo of the phone with the IMEI showing I’m out of luck.
I ended up getting the phone sent back to me according to them totally damaged and dirty. I’ll update again with photos if I actually receive it.
BUYER BEWARE!!!

They let you pick a price but when they get ur iteam its a different price

I was initially quoted twice as much as any other place online for my iPad Mini (which I expected to be reduced for "some reason" once it was received) and I received the Entire amount!
I reached out through email because it took longer than expected for them to receive (but then realized that was due to the weather) and I received a very quick response from them calming my worries.
Once they did receive it it was very quickly ready for deposit into my account of choice.
I would definitely recommend AND use again.

I’ve sold a dozen phones to them. Unlike their competitors, they didn’t try and change the offer last minute and claim some mystery damage (looking at you gadgetpickup). In fact, one time they gave me a little extra saying the phone was in better shape than I claimed. Great company.

Was quoted a good price and reviews seemed positive. They claimed my phone had deep scratches with a photo to “prove” it. The photo was of some other phone and did not show my ID number. Their next rebuttal did not show a photo of my phone with scratches and the MEI at the same time. My phone was nearly perfect but how can I argue with their photo? How could I believe they would return it? I took their low ball offer. Read other reviews. No one should trust them. Repeat: do not trust them.

I was given an estimate for 1 amount. When my device was received, I received an amount totally different. I will not ever recommend dealing with this company.

They really helped me through the process, and gave me a great price for our phone!

Fast good service

Seamless experience. Was offered more for my phone than any other similar service and the check cleared faster than any check I have EVER cashed lol

This company was so quick with everything! From their cash offer for my device which was much higher than a competitor’s to their providing the shipping label and instructions for mailing and the quick turnaround of 1 day to review my phone and complete the transaction! I am very impressed and will gladly recommend them! The sale was completed in 5 days including the weekend! I’m a very happy customer!

Price changed drastically from what was quoted....

I appreciate all the support I received during the process. The amount I was paid was fair.

Edited: The company did respond with a small additional payment, which is appreciated.
I doubt there's any point to this review as the company will refute anything I say. However, I was quoted $70 for my Note 9. It was in excellent condition. They claim burn in on the screen and scratches on the screen. They sent me pictures that don't show anything. They dropped my offer to $10. I accepted it simply because I feared the phone being destroyed in return shipping. Oh, and they cited a missing charger. Logical, since I'm sure they don't have any there. I'll stick to selling on Marketplace from now on.

Very easy and pleasant experience. I contacted customer service multiple times and they were extremely friendly and quickly responsive. I would definitely recommend Whiz Cells when selling back your old device. A++ for sure

I liked the process, except for the final offer. They offered me $15 less because my screen was scratched. But they sent me pics of someone else's phone with many scratches, including on the "rim". I took pics of mine before I sent it in. I had two small scratches. But I didn't know how to dispute it, and I figured the person that made the decision wasn't going to be honest anyhow.

Just purchased a new Google pixel 10, and had a one yr old pixel 8a to sell. The Whiz cells gave me a quote on line, then sent label for me to ship. They cofirmed when it was received, accepted the trade in, and had a deposit my pay pal the next day. Very easy to deal with! And after donating lots of cell phones, tablets, etc, it's nice to actually get some money back on them. Will definitely use again

Great customer service , fast delivery , promt rerspont and willing to work with you